3243 results found

1. Complaint about Adobe website and my subscription to Adobe Acrobat Pro purchased on 04/05/2021 from the Adobe website

   To whom it may concern,

   On 04/05/2021 I purchased a subscription to Adobe Acrobat Pro from the Adobe website. I was not aware at the time that I could purchase a standalone version of Acrobat (e.g. Acrobat Pro 2020). If I had known, I would have purchased Acrobat 2020 initially instead of a subscription products. Now it will cost another $500-800 to purchase Acrobat 2020.

   I believe the Adobe website is dishonest in its presentations of plans and pricing of products for consumers.

   I have attached screenshots of examples of the webpages I am referring to. In essence, I believe the Adobe website does not present important information about its product plans and pricing that a consumer would reasonably expect to be included.

   I understand that consumers have rights that are protected under the Australian Consumer law.

   I contacted Adobe support via the website however was not able to resolve the issue. Adobe customer support scheduled a phone call, however at the scheduled time no-one called.

   I would like Adobe to review its website. In the presentation of Adobe Acrobat products for example, it should be clear for consumers the various product and payment options available. I believe the website is currently a dishonest presentation of products and plans and pricing.

   If I do not hear from you within 10 working days, I will lodge a formal complaint with WA Department of Commerce and/or report my issue to the ACCC.

   You can contact me about this complaint via email or call me during business hours.

   Thank you for your assistance in this matter. There is no complaints process for Adobe customers as far as I am aware, so I am submitting this formal complaint here, as advised by Adobe customer support team.

   Regards

   To whom it may concern,

   On 04/05/2021 I purchased a subscription to Adobe Acrobat Pro from the Adobe website. I was not aware at the time that I could purchase a standalone version of Acrobat (e.g. Acrobat Pro 2020). If I had known, I would have purchased Acrobat 2020 initially instead of a subscription products. Now it will cost another $500-800 to purchase Acrobat 2020.

   I believe the Adobe website is dishonest in its presentations of plans and pricing of products for consumers.

   I have attached screenshots of examples of the webpages I am referring to. In essence, I believe… more

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2. Viewing in Half-monitor

   Electronic working demands viewing of multiple windows. In a standard two monitor setup one keeps one working file in one monitor and other monitor to reference files. These could be multiple files. Manually adjusting two or three files on monitor viewing space is tedious task. A button is needed to click and the file occupies half monitor. It is like asking to divide monitor iin two halves that allow swapping or movement of files between two monitors or between two halves of monitors.

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3. fix the account bugs with business id 's when a organization also uses federated with the same email addresses

   My issue is that Adobe treats how you log into adobe with the same email address differently based on the path you log in.... and how changes in the backend for management now is broken with people that use federated and business id's with the same email address.

   We use k12 accounts that are federated and we have accounts as business id's (same email addresses) for use only under Acrobat Pro. The changes recently to the admin console now forces Acrobat users to request Adobe admins to grant access (when they already have it for Acrobat Pro and a key assigned to them in the console) and when an admin such as myself approved that request for Acrobat Pro it will auto assign the user as federated ID when those ID's don't work with Acrobat Pro and thus the user is using 2 licenses instead of 1 for Acrobat.

   It will not let me remove the federated ID user (throws an error) under Acrobat Pro and only support can remove it, but once they do they still can't use Acrobat because Adobe Creative Cloud thinks they do not have a license key despite they being in the list of having one as a business ID. If they hit the request access it starts the whole cycle over again.

   Talking with support they told me yesterday they did not know about the system changing, I should be allowed to delete the federated ID, Acrobat Pro only works with business id accounts, having different user accounts with the same email address your system treats separate (business vs federated) but clearly there is a glitch when how the whole admin/user management has changed. Support manager said he would send me a email to write up everything and give screenshots along with setting up a time to work with me some more today but I never got that email from support.

   My issue is that Adobe treats how you log into adobe with the same email address differently based on the path you log in.... and how changes in the backend for management now is broken with people that use federated and business id's with the same email address.

   We use k12 accounts that are federated and we have accounts as business id's (same email addresses) for use only under Acrobat Pro. The changes recently to the admin console now forces Acrobat users to request Adobe admins to grant access (when they already have it for Acrobat Pro and a key… more

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4. Adobe Acrobat Synchronizer consumes enormous memory [Mac]

   Adobe Acrobat Synchronizer consumes enormous memory: it's now at 35.5 GB.

   I know I can kill it in Activity Monitor - but it still shouldn't happen.

   Mac Studio M1 Max
   macOS 12.3

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5. Concierge

   Adobe Voice - should be tied automatically to our user account! Then it is very clear that we are actual users.

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6. Cache full pdf file

   When opening a file from a network share can Acrobat Pro cache the full file instead of the next page? This will allow our staff to disconnect from the network and still have access to all pages of the PDF

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7. win zip password recovery software

   stella win zip password recovery software is best solutions to recover all win zip file password using three password recovery methods this software is recover all type encrypted password of the win zip file this software is recover all version 32bit and 64bit win zip file this software is recover all win zip password using some simple steps. For more info visit this link https://www.stelladatarecovery.com/zip-password-recovery.html

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8. 7zip password recovery software

   Stella 7z password recovery software is a better solution for all 7z file password protected software to recover all 7z file password using three password recovery methods this software is recover all encrypted password of the 7z file this software is recover all version all 32bit and 64bit 7z file this software is recover all password using some simple steps. This software is recover all long and short key combination password of the 7z file. for more info visit this link https://www.stelladatarecovery.com/7z-password-recovery.html
   https://www.7zippasswordrecovery.com

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9. EasyJet Airlines Check In Policy

   You can proceed to the check-in portion of the Easyjet website.

   then finish the Easyjet online check-in process by providing the necessary information and following the instructions.

   The boarding card for your booked flight is also available for printing, downloading, and emailing.

   You may download the Easyjet Airlines mobile app on both iOS and Android-based devices. Download the app from any location to use for mobile check-ins. Without having to wait in a check-in line at the airport, you may print or download the boarding pass and acquire your flights this way.

   Airport Check-In
   You can arrive at the airport and check in at the counter or kiosk before one hour before takeoff. You will receive assistance from the counter agent in completing the check-in. In general, you should arrive at the airport early to avoid any delays caused by lines at the check-in desk when checking in and boarding the aircraft.

   In addition, you can receive all the information by getting in touch with the customer care staff if you want to learn more about the Easyjet check-in police. One phone call will connect you to the team.

   Many Crucial Easyjet Check-in Timings

   Online check-in for all flights begins 30 days prior to travel and ends two hours before to departure. Moreover, online check-in is only available through Easyjet's website or mobile application.

   The luggage drop at the airport is available two hours before to departure and closes 40 minutes prior to departure. Also, 30 minutes prior to departure, the gate closes.

   Also, you may make adjustments to your Easyjet flight reservations online up to two hours prior to departure. On the other side, you may do the same thing at the airport 1 hour prior to departure.

   EasyJet Airlines Check In Policy

   https://www.airmonks.com/check-in-policy/easyjet-airlines-check-in

   You can proceed to the check-in portion of the Easyjet website.

   then finish the Easyjet online check-in process by providing the necessary information and following the instructions.

   The boarding card for your booked flight is also available for printing, downloading, and emailing.

   You may download the Easyjet Airlines mobile app on both iOS and Android-based devices. Download the app from any location to use for mobile check-ins. Without having to wait in a check-in line at the airport, you may print or download the boarding pass and acquire your flights this way.

   Airport Check-In
   You can arrive at the airport… more

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10. Splitting documents

    When splitting documents, the numbering, let the user enter the starting number instead of starting at 1.

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11. Colors in Acrobat pro (and Reader) are much too saturated

    I have a problem with the color display in Acrobat DC. Everything looks all right in Photoshop, InDesign and Illustrator, but when exporting to PDF and viewing in Acrobat the colors suddenly appear oversaturated. A lot. If I export a file from InDesign and then open the PDF up in Photoshop everything looks normal. Just not in Acrobat. My color settings are synced across all apps (to Europe General Purpose 3).

    I have tried changing settings in Acrobats color management, but nothing changes the appearance.

    I also tried uninstalling Acrobat and reinstalling. This actually worked but only for a few days - then back to this frustrating situation. In the meantime, I changed nothing.

    I'm on a Windows 10 machine and all apps are updated to latest version.

    See this community post for some further trouble shooting: https://community.adobe.com/t5/acrobat-discussions/colors-are-much-too-saturated-in-acrobat/m-p/12737495#M349501

    I have a problem with the color display in Acrobat DC. Everything looks all right in Photoshop, InDesign and Illustrator, but when exporting to PDF and viewing in Acrobat the colors suddenly appear oversaturated. A lot. If I export a file from InDesign and then open the PDF up in Photoshop everything looks normal. Just not in Acrobat. My color settings are synced across all apps (to Europe General Purpose 3).

    I have tried changing settings in Acrobats color management, but nothing changes the appearance.

    I also tried uninstalling Acrobat and reinstalling. This actually worked but only for a few… more

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12. Launching Adobe Acrobat DC 2022

    Adobe Acrobt Pro 2022 should have an option to launch with "Tools" and not with "Home," Which opens either with Recent Documents or, if set to Zero, opens with, "No Recent Documents." Adobe Acrobat has always opened with the main screen which gave the user an immediate opportunity to begin work. But now, before it is possible to begin work, the user must select Tools in order to exit from the normally unnecessary screen concerning a recent document or the even more unnecessary advisement that there are no recent documents. After all, if a user wanted to see a recent document then selecting HOME would serve that purpose by having the recent document number set at any number other than zero.

    Adobe Acrobt Pro 2022 should have an option to launch with "Tools" and not with "Home," Which opens either with Recent Documents or, if set to Zero, opens with, "No Recent Documents." Adobe Acrobat has always opened with the main screen which gave the user an immediate opportunity to begin work. But now, before it is possible to begin work, the user must select Tools in order to exit from the normally unnecessary screen concerning a recent document or the even more unnecessary advisement that there are no recent documents. After all, if a user wanted to see a recent… more

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13. Notification bar that PDF is Image Only

    When you open an image only PDF Adobe should provide notification that it is an image only PDF. We are paperless and assume all documents save to our DMS are Searchable. If one is saved that is not searchable, it can be difficult to find. Kofax Power PDF provides a yellow notification bar indicating it's image only so our users were able to OCR it. This would be a welcome feature of Adobe Pro.

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14. Bug: PDF Portfolio: Outdated embedded web browser

    Open a PDF Portfolio containing HTML content.
    Let's say a HTML content that lands on a page of the Adobe site...
    The Portfolio say that the browser is outdated and doesn't display the page correctly. See attached capture.

    Why the Portfolios can't displays many web pages correctly?

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15. Window Resize Extremely Slow

    I know that this is an old post, but I think that I figured out why this is happening.  I'm on a 2021 M1 Pro MBP.  Running the latest version (2023.001.20093).  

    This has something to do with the adobe cloud connected services.  The simple fix is to click the "home" tab, then select "Starred" instead of "recent".  When I did this, then clicked back to the document I was reviewing, the window resize lag stopped.  Best guess is that it is a sync issue with the cloud, bogging down the software.  

    The other solution is to clear your recents or disconnect the cloud services.  

    Hope this helps.  

    I know that this is an old post, but I think that I figured out why this is happening.  I'm on a 2021 M1 Pro MBP.  Running the latest version (2023.001.20093).  

    This has something to do with the adobe cloud connected services.  The simple fix is to click the "home" tab, then select "Starred" instead of "recent".  When I did this, then clicked back to the document I was reviewing, the window resize lag stopped.  Best guess is that it is a sync issue with the cloud, bogging down the software.  

    The other solution is to clear your… more

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16. Adobe Digital Editions and Kobo Reader

    Hi, i havent find an option to put a ticket for Adobe digital Editions.
    Since the last update, most Kobo readers (and others) are having problems with rights managements when borrowing book from our library.
    Your solution is for now with no alternative, and most public libraries depends on this.
    This update is creating a serious problem for us users, as suddenly, our digital readers become useless...
    Please provide a fix for this bug that affects so many people...

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17. Freeze on Redaction of large number of images

    Acrobat freezes when you apply redactions to an excessively large number of images.

    In this example document, for some insane reason, the table lines are made up of individual 1x1 images. Acrobat will get to about 3/4 of the way through the progress bar and then stay there permanently. Finding the cause of this bug and a workaround took several hours of time and a lot of stress.

    Ideally, it should be able to progress past insane pages like this without requiring us to manually find which page is messing up and then removing the items under the redaction and then re-applying the redactions on the entire document.

    The two marks on the example page are representative of the marks that we had originally applied that froze Acrobat, although we had to redact under them in order to make the page safe for public uploading. The first of the two can be redacted by itself albeit slowly, the second will freeze acrobat completely.
    Interestingly enough, the table lines on this document used to be black, but turned that shade of blue from the initial redactions used.

    Environment: Windows 10
    Issue occurs with both
    2023.001.20093 | 64 bit
    2022.001.20085 | 32 bit

    Acrobat freezes when you apply redactions to an excessively large number of images.

    In this example document, for some insane reason, the table lines are made up of individual 1x1 images. Acrobat will get to about 3/4 of the way through the progress bar and then stay there permanently. Finding the cause of this bug and a workaround took several hours of time and a lot of stress.

    Ideally, it should be able to progress past insane pages like this without requiring us to manually find which page is messing up and then removing the items under the redaction and… more

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18. BUG: Split PDF Output Options - "Same Folder Selected at Start" and "Use bookmark names for file names" is mutually exclusive.

    This appears to be a bug as other people around me using the same software have no issues with these 2 options being mutually exclusive. What setting or why are these mutually exclusive for me? Sounds like a bug as I cannot find any information as to why this would occur.

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19. American Airlines Manage my Booking

    As a result of its excellent customer service, affordable flight bookings, and comfortable flights, American Airlines has earned the trust of all travellers. American Airlines offers cheap tickets with a variety of top-notch onboard amenities. You will essentially receive services like entertainment, connectivity for your wife, and food. Everyone chooses Americana Airlines because of a select few characteristics.

    For the convenience of travellers, customer service is available 24/7 to address any questions you may have concerning online booking options, the upkeep of your travel schedule, the cancellation of a trip, the upgrading of a seat, or anything else related to American Airlines Flight Reservation.

    Booking specialists will go above and beyond to help you strike a deal and complete your task, whether you're looking to change your vacation schedule or book American airline tickets. You will never be able to let go of your hopes while you are connected to American Airlines.

    Travelers may need to have their complete booking updated after making a reservation.

    Upgrade to the Travel Tier - When purchasing American Airlines tickets, customers can now upgrade to the desired travel tier. The option to change your travel class is there; select it to make the necessary changes.

    Call American Airlines At +1-800-419-8165 from 7AM to 7PM EST for American Airlines Manage my Booking for US Users only.

    https://www.flyamericans.com/blog/american-airlines-manage-booking

    As a result of its excellent customer service, affordable flight bookings, and comfortable flights, American Airlines has earned the trust of all travellers. American Airlines offers cheap tickets with a variety of top-notch onboard amenities. You will essentially receive services like entertainment, connectivity for your wife, and food. Everyone chooses Americana Airlines because of a select few characteristics.

    For the convenience of travellers, customer service is available 24/7 to address any questions you may have concerning online booking options, the upkeep of your travel schedule, the cancellation of a trip, the upgrading of a seat, or anything else related to… more

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20. Acrobat Survey Window - Submit Button

    Acrobat Survey Window - Submit Button does not work. Probably you are not getting survey results. Please see the screenshot attached.

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