Inability to unsubscribe
My idea is an automated system to stop overcharging and continuing monthly billing when a customer uninstalls Acrobat Pro from their Creative Cloud. Although I don't have it Acrobat Pro installed on any system I continue to be charged. As a loyal customer I would love to see this work properly so that I don't need to waste my time hunting for the money that is being removed from my account.
Rod
shared this idea
To Cancel Acrobat subscription, see if this helps : https://helpx.adobe.com/in/document-cloud/kb/cancel-subscription-acrobat-online-services-dr.html
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Anonymous
commented
I agree. I am not going to pay for something I don't even have installed. I live pay check to pay check and 15.00 is alot of money. Remove my information, immediately.
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Anonymous
commented
I wish to unsubscribe i have been trying for days and I will pay for anything. You have made is almost impossible to unsubscribe
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AdminRavi
(Admin, Adobe)
commented
Hi,
Thanks for sharing your perspective on this.
You can any time discontinue your subscription from https://accounts.adobe.com/ or by contacting adobe support.
We don't unsubscribe user on uninstall as user may want to use the product on a different machine. Unsubscribing user on uninstall would mean that user have to purchase a new subscription again if he want to use it on a different machine.Regards
Ravi