Can't search for documents in Google drive when adding a contract to Adobe Sign
When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
macOS 10.12.6 using Chrome Version 60.0.3112.90.
The problem occurs on different adobe sign accounts and different laptops.
2
votes
Kjetil Brevik
shared this idea
We apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
3. Do you observe the same on Windows too?
Thanks,
-amboo