Page Display "Use system setting" preference is broken
Not sure which category this should go in, but Preferences > Page Display > "Use system setting" is broken. When enabled, it causes a spinning beach ball to appear for about 15 seconds with every click or cursor action. When "Custom resolution" (the default) is enabled, there is no problem. "Use system setting" is necessary to display content at the same size as the printed page. The problem is negligible for single page documents, but intolerable for multipage documents (dozens of pages or more). This suggests that Acrobat is rendering every object on every page all the time, not just the current page. My system configuration: mid-2010 Mac Pro (quad core, 48GB RAM, 2TB SSD startup in PCIe slot), High Sierra 10.13 (though the problem was present in previous system releases), Adobe CC 2017 (including current version Acrobat DC), NEC PA271W display.
Rick Meikle
shared this idea
Hi,
We Havent heard of more customers reporting this to us neigther this is reproducible at our end
For now closing this thread here.
Thanks
Ayush
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Rick Meikle
commented
Hi, Sheena. I am a Creative Cloud subscriber, so I am always current. At present, the version is 2018.009.20050. I have attached a screenshot in an email reply to you. I have also provided a screenshot of the Preferences pane in question. Choosing "Use system setting:", which is 81 pixels/inch on my system, displays the file at the same size as the printed result. Finally, I should reiterate that the problem is negligible with a single page PDF file but quickly escalates with more pages. Please be sure to test with large, multi-page PDF files!
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Sheena
commented
Hi Rick,
Sorry for the issue you are facing. Could you please share the Acrobat version you are using ?
Steps to know version:
Go to menu Help > About Adobe Acrobat > A window would pop up. You can share the snapshot of this window with us.Email Id: shearora@adobe.com
Regards,
Sheena Arora