Sign Cannot Connect
When I try to sign a document, it tries to connect but never does. Occasionally I get a message saying "cannot connect to the service, try again later"
Yes I have checked my internet connection etc.
Graeme Unger
shared this idea
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George Gelbuilding commented
I cannot sign in
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Anonymous
commented
I am so ****** right now over this.. Downloaded a copy of Foxit and guess what I was able to sign my document.. no issues.. Seriously thinking of dropping acrobat over this
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Anonymous
commented
same thing here.. and it worked yesterday and my internet connection is working
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Graeme Unger
commented
@Vimal I have done this in the past and it has temporarily fixed the issue. the problem, however, tends to return after a few days.
I think it has something to do with having multiple users and multiple licenses. I may have fixed it but I have no idea what I did to do so.
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Vimal Dobhal
commented
Hi,
Sorry to hear that you are facing problems while accessing Sign service.
Could you please try the following steps -
1. Sign Out. (Click on User Name from top right to sign out)
2. Quit Reader DC application and relaunch it.
3. Now Sign In again.
4. Try to access the service.
Please share your observations with us.
Thanks,
Vimal -
Anonymous
commented
My signature function does not work - pls advise asap