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Running optimization erased several bookmarks in my document

I have a merged PDF document to which I added multiple bookmarks.

When I run advanced optimization as I usually do, it removed half of my bookmarks.

This has never happened before.

This is a task that I perform every other month and has worked fine for years.

We are running Windows 7, and have an Adobe CC team account.

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H. Hugh-Jones shared this idea  ·   ·  Report…  ·  Admin →
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  • H. Hugh-Jones commented  ·   ·  Report

    Thank you for reaching out. My OS is Windows 7 and I have an Adobe CC team account. In Acrobat DC the version is "Continuous Release Version 2018.009.20050".

    One item that might be relevant is that apparently my machine was low on memory at the time, although I did not discover that until after the merge.

    I hope that is helpful.