scan bug multiple pages adobe pro freezes
When scanning multiple pages to make a new PDF the program freezes. It uses the default scanner driver and can not change the driver
Michael Henderson
shared this idea
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Closing this issues, as no information was provided.
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AdminLovekesh garg
(Admin, Adobe)
commented
If Acrobat is crashing share the crash logs.
1. Retry the scenario where Acrobat crashes
2. Do not close the pop-up when Acrobat crash
3. Open Task manager
4. Right click on “Acrobat.exe *32” process and select ‘Create Dump file’
5. It will create a log file in temp folder. (Path will be displayed on pop-up comes when logs created). You can also check this underOpen Run process (Win+R)
Type %temp%
Logs file will be available here with name "Acrobat.DMP" or "Acrobat(n).DMP" if there are other Acrobat dumps exist.Share the file using Adobe send:
- Launch your Application
- Switch to Toll Center view and Open Send & Track
- Click on “Select Files to Send”
- A dialog will open from where you can choose the file/s you want to share
- The workflow page will appear with the file/s to be shared prepopulated
- Click on Create Link
- Your Local files will be uploaded to the Document Cloud and a Public Link will be generated
- Share the link with usThanks.
