I just upgraded to Pro 2020 and I'm shocked to find that this is STILL an issue.

Come on Adobe, this is a joke! I could always drag and drop pages regardless if I was in full page view. You need to fix this ASAP... Or I'll be using my refund period to go look at the other viable options. (I stuck with Adobe out of apparently dumb product loyalty....)

Hi , Thanks for reaching out to us. For Re-Arranging the pages via thumbnail in PDF , please zoom a little bit pdf first and then after holding the shift you can drag the Pages in the thumbnail to any position you would like. I hope this will resolve your concern. Also you can use Organize pages App in Acrobat to do that more efficiently.

Experiencing this issue. Holding on a page does not activate it to move; cannot drag pages from one document to another.

Architecture: x86_64
Build: 19.12.20034.328841
AGM: 4.30.85
CoolType: 5.14.5
JP2K: 1.2.2.43391

MacBook Pro (Retina, 13-inch, Early 2015)
OS 10.14

Just developed this problem today, out of the blue. Zooming out does not help. It simply won't let me rearrange pages. The main way I use PDF is to create a file by combining different files. In the first screen, I can usually drag and drop thumbnails. Now I can't drag thumbnails at all, not from any of three panels where I would usually do this. Also, my tools are all messed up. The main tool I ever use is the zoom / magnification, and it's gone.

I am on OS 10.14.2 and 2019.010.20064. I am have the same problem. I can can drag a thumbnail from one PDF to the other to create a master PDF. It is a MUST HAVE feature.

This problem just started for me! What a nightmare! What should I do? Is there a solution for this issue?

Fixed it. Run DISM Tool in Command Prompt and restart.

Dism /Online /Cleanup-Image /ScanHealth

this will take a min; note the spaces as well in command prompt

then do this one.

Dism /Online /Cleanup-Image /RestoreHealth

Once finished, I restarted comp and it worked.

Video sent

I started a new job and we have the full version of Adobe here. I use this function daily and have this same issue. I was playing around trying to figure out why I can't rearrange or move a page from one PDF file to another and I noticed this setting. I am not sure if this is related/the cause of the issue but when I went to preferences -> Security -> Document Restrictions Summary shows "Document Assembly: Not Allowed". This document isn't secured but my software that I am using (and then printing as adobe pdf) might automatically do this. Could this be setting be the cause of my issue?

Hello Maya,

Can you please let me know the exact version number of Adobe Acrobat DC that your are working on ?

I Tried this at my end and Drag drop in Page Thumbnails panel in a pdf / across pdfs is working fine for me.

Also i would request you to kindly share with me a screen recording video of the steps that you are trying to do here ?

You can send me that at ajain@adobe.com

-Ayush Jain

just tried to go through chat help to get this problem resolved and it was abysmal. I seriously have no reason to pay for Adobe anymore if I can't drag and rearrange pages

I've been having this issue for over a week now and dragging and dropping pages is a main part of what I do every day. This has been very frustrating.