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Feature request / Bug report

Acrobat for Windows and Mac: Installation and Licensing

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(thinking…)

Platform confusion

I recently got a new machine and moved my DC pro account over. Turns out I somehow ended up with the classic version and spent a few hours trying to figure out why I was having a lack of features on this new install. I'm just really annoyed that something so simple as notifying me that I'm not installing the right variant of a purchased product has cost me so much time.

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Sean shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminRavi (Admin, Adobe) commented  ·   ·  Report

    Hi Sean,

    Thanks for reporting this. We will try to improve our solution in this regard.

    Thanks