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Feature request / Bug report

Acrobat for Windows and Mac: Installation and Licensing

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Email verification never arrives when trying to sign on

Email for verification purposes never arrives when trying to log in

1 vote

Austin Lowrie shared this idea · May 11, 2018 · Report… · Admin →

Resolved · Mar 11, 2019

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Anonymous commented · March 17, 2020 10:00 AM · Report

Adobe.com won’t send email but requires email to buy product. email didn’t arrive. I checked spam, junk folders....ugh.

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Anonymous commented · March 17, 2020 9:59 AM · Report

told to sign in, but email never arrived

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AdminRavi (Admin, Adobe) commented · August 2, 2018 10:10 PM · Report

Hi Austin,

Have you checked your spam/junk section?

Could you please let us know are you trying to sign in in Acrobat or on Adobe.com?

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