Skip to content
← Acrobat for Windows and Mac

Feature request / Bug report

Acrobat for Windows and Mac: Security & Digital signatures

Categories

JUMP TO ANOTHER FORUM

(thinking…)

BUG: "Enable Protected Mode At Startup" disables Hardware Rendering

I would like to know why Hardware Rendering has been disabled when the option "Enable Protected Mode At Startup" is checked. Why is hardware rendering a security issue?

To me this is a serious bug. You have crippled Adobe Acrobat for 3D delivery by forcing this on users.

If you find a PDF file that has ANY javascript in it are you not only disabling the javascript but also disabling hardware rendering?

I can kind of understand disabling javascript, although all that functionality should be able to be sandboxed. You, Adobe Developers, have full control over all the methods exposed to javascript, so you can block selectively. No need to block everything.

1 vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Sweta commented  ·   ·  Report

    Hi,
    Thanks for reaching out.

    For investigating the issue we would like a few details as:
    1. Does it happen with alone PDF or with every PDF file? Can you share one such PDF file?
    2. Can you provide the system details?
    3. Is this feature enabled when "Enable Protected Mode At Startup" is unchecked? Can you share a screen shot of issue?
    4. Can you provide the Acrobat version you are using?
    You can find the version using the steps mentioned below:
    Go to Help -> About Adobe Acrobat.

    Thanks,
    Sweta Karn

  • Anonymous commented  ·   ·  Report

    This should not be anonymous. My name is Kent Barber, I am the poster of this issue. I develop software to export out 3D PDF files from Cinema 4D. This bug is seriously impacting on the quality of files my users are able to make. It is also impacting seriously on using PDF documents as a viable form of 3D distribution. All due to this one decision to disable Hardware acceleration.