BUG: "Enable Protected Mode At Startup" disables Hardware Rendering
I would like to know why Hardware Rendering has been disabled when the option "Enable Protected Mode At Startup" is checked. Why is hardware rendering a security issue?
To me this is a serious bug. You have crippled Adobe Acrobat for 3D delivery by forcing this on users.
Thanks for reaching out.
For investigating the issue we would like a few details as:
1. Does it happen with alone PDF or with every PDF file? Can you share one such PDF file?
2. Can you provide the system details?
3. Is this feature enabled when "Enable Protected Mode At Startup" is unchecked? Can you share a screen shot of issue?
4. Can you provide the Acrobat version you are using?
You can find the version using the steps mentioned below:
Go to Help -> About Adobe Acrobat.
This should not be anonymous. My name is Kent Barber, I am the poster of this issue. I develop software to export out 3D PDF files from Cinema 4D. This bug is seriously impacting on the quality of files my users are able to make. It is also impacting seriously on using PDF documents as a viable form of 3D distribution. All due to this one decision to disable Hardware acceleration.