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Tried to delete a page from Organize Pages and Error message comes back saying "An Incorrect Structure was found in the PDF file"

Tried to delete a page from Organize Pages and Error message comes back saying "An Incorrect Structure was found in the PDF file"

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Need Info  ·  Bilal Ansari responded  · 

Hi,
Apologies for the inconvenience caused. Could you try the following and see if it resolves the issue:
1. Right click on the left hand pane.
2. Select Tags.
3. Select the first item in the list labelled ‘Tags’.
4. Press Delete.
5. Now try and delete the pages.

Also, could you send the PDF for us to analyze?

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  • Cynthia Fuller commented  ·   ·  Report

    Acrobat X does not have a 'Tags" field I can find anywhere. File properties indicate there are no tags. I still cannot either delete or extract pages. Why has adobe not fixed this. Terrible program!!!

  • Anonymous commented  ·   ·  Report

    This does not solve the issue. There are no tags.

  • Anonymous commented  ·   ·  Report

    Bilal you are my hero! Thank you!!!!!!!!!!!!!!!!

  • Lili commented  ·   ·  Report

    Thank you for your answer! You just saved hours of my work with your tip.

  • Diane commented  ·   ·  Report

    I've been trying to delete pages not needed and i get an error message that I've attached. I've been using this program since March of this year and have had no issues until the last update.

  • Diane commented  ·   ·  Report

    I'm getting "An Incorrect structure was found in the PDF file" message. When just two weeks ago i had zero issues. I've not changed anything, but after the update i now get this error.

  • DaLea Snell commented  ·   ·  Report

    I have recently come across a warning 'An incorrect structure was found in the PDF file'. This happened as I was extracting invoices from a batch I'd combined together. What can be done to have this rectified? I need to be able to separate out what I've combined together.