Crash on start up from file shortcut / UI Errors once open.
Acrobat DC (Creative Cloud)
Version: 2019.008.20074
Windows 7 64bit
This has occurred since last update.
- Click on file icon to open.
Acrobat crashes immediately.
Open Acrobat first
File opens as expected.
Close a tab within Acrobat
'Home' screen shows a frozen image of closed file.
Click on 'Tools' tab - works as expected
Click on 'Home' tab - shows a frozen image of 'Tools' screen.
Unable to view any recent files via the home screen.
Repair / reinstall has not cured this glitch!
2
votes
Mike Grout
shared this idea
Hi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain
-
Mike Grout
commented
Hi Ayush,
Did you receive the further information I sent ok?
Rgds
Mike