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Acrobat for Windows and Mac: Installation and Licensing

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Licence Activation is standalone and not connected to Creative Cloud

BUG - Licence Activation is standalone and not connected to Creative Cloud

We have Creative Cloud collection subscription and the licence activation to acrobat is not connected to being signed into Creative Cloud.
so you have to sign in twice.
Please fix this so it is part of the whole family. We should only have to sign in once to activate all the software in creative cloud suite.

thanks

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jacob hutson shared this idea  ·   ·  Report…  ·  Admin →
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  • Bojan commented  ·   ·  Report

    Hi, I have similar problem. On my second computer I have signed in in Creative Cloud, and all programs are working perfectly, except Adobe DC. It wont accept singing In and Out numerous times and wont let me doing anything, still asking me to by a licence. How can I fix that?

  • AdminRavi (Admin, Adobe) commented  ·   ·  Report

    Hi,

    Apologies for the trouble you have faced using Acrobat.
    Acrobat should not ask to register or sign in if you are already signed into creative cloud App.
    Could you please share the screen shot of the sign in screen you are getting and the version of Acrobat you have?