Subscription problem
I probably shouldn't have to, because I get an adobe package from my employer, but I paid $190 for a one year Acrobat Pro DC subscription on June 26, 2018. 5 months later, I'm getting a message that my subscription has expired.
My order # is/ was: ADB034255491
Either fix the problem or refund my money.
1
vote
Jim Hatch
shared this idea
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AdminRavi (Admin, Adobe) commented
Hi,
Apologies for the trouble you faced using Acrobat. Could you please try signout and re-signing in Acrobat with the Adobe ID on which you have purchased the subscription.
Thanks