*Urgent* unable to edit/remove/review auto-fill content
I am unable to review, edit or remove auto-fill suggestions in Adobe Acrobat, when trying to 'Fill & Sign' the form. I tried all possible options and auto-fill keeps popping up. It is showing some previous personal and sensitive content that needs to be removed. Your support agents say that's impossible. Is this even legal that users can't delete private content showing in the software?? I don't think so.
I also tried turning it off: Edit>Prefrences>Forms>Auto-Complete>Off, but it's not working, it stays on. And I am unable to edit entry list too.
Can this be sorted or I have to delete my account????
Tihana
shared this idea
Hi,
In order to delete the contents of the auto-fill, please follow the below steps :
• Go to https://cloud.acrobat.com/ and sign in with your credentials.
• At the top right corner of the screen, you will see an dropdown with your username on it.
• Click it and go to Settings.
• Now you can either stop the auto fill suggestions by unchecking the “Suggest words….” checkbox or you simply press Clear All button and will clear all the auto fill entries which has been stored in your account.
Please let me know in case of any concerns.
Regards,
Sandeep Grover
4 comments
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Anonymous
commented
I am having the same issue but it occurs on my offline computers (so not able to turn off through your website as suggested) onto which Adobe Rader DC is downloaded for students. In my case, students are using the program to access coursework. They use the fill and sign option for a school assignment and the next student is able to access the previous users answers. Please advise.
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Anonymous
commented
This is an amazing breach of user's privacy, having to make an online account to clear YOUR OWN data! Adobe hang your head in shame.
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Dan
commented
I don't have online a/c. how can i clear it ?
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Sybil Odom
commented
How do I edit a existing document?