*Urgent* unable to edit/remove/review auto-fill content
I am unable to review, edit or remove auto-fill suggestions in Adobe Acrobat, when trying to 'Fill & Sign' the form. I tried all possible options and auto-fill keeps popping up. It is showing some previous personal and sensitive content that needs to be removed. Your support agents say that's impossible. Is this even legal that users can't delete private content showing in the software?? I don't think so.
I also tried turning it off: Edit>Prefrences>Forms>Auto-Complete>Off, but it's not working, it stays on. And I am unable to edit entry list too.
Can this be sorted or I have to delete my account????
Tihana
shared this idea
Hi,
In order to delete the contents of the auto-fill, please follow the below steps :
• Go to https://cloud.acrobat.com/ and sign in with your credentials.
• At the top right corner of the screen, you will see an dropdown with your username on it.
• Click it and go to Settings.
• Now you can either stop the auto fill suggestions by unchecking the “Suggest words….” checkbox or you simply press Clear All button and will clear all the auto fill entries which has been stored in your account.
Please let me know in case of any concerns.
Regards,
Sandeep Grover
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CB
commented
I resolved the problem by resetting Adobe Preferences to default in my computer with the following advice at:
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R
commented
I know this thread is old, but I'm encountering the same issue and have tried all of the steps listed here (any other forum I could find), but STILL when I start typing on a PDF it auto-suggests (sensitive) information I entered on a medical form. HOW DO I DELETE THIS??
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Anonymous
commented
This solution only worked when I logged in on my pdf doc afterwards, because I had the suggestions without being logged in, so that didn't remove them automatically. I am then wondering were they were stored...
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Tony Hughes
commented
I too have this problem - my issue is that my saved email list has all the mistypes emails and I cannot get rid of these
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Tin
commented
- Go to https://cloud.acrobat.com/ and sign in with your credentials.
- Select PERSONAL PREFERENCES > ACCESS TOKENS
- Select FILLSIGNSERVER and click REVOKEHope this helps!
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Rbf
commented
This is so bad, I did not authorize Adobe to save my information in their servers for auto-complete functionality, Also I can not see what information is stored on Adobe servers. Please delete all autocomplete information on Adobe servers and email me about the results in 5 days.
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JM
commented
Thank you to both the poster and the admin for providing the question and solution as I was having the same issue. It is really bad of Adobe to have this auto-fill feature enabled by default. Not happy about it.
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Anonymous
commented
I want Adobe to show me the EXACT LINE(s) of the Agreement.
The Lines that state my permission to retain my Personal Information on any other computer or storage [area].Truly unconscionable: NO NOTICE of this is presented to the average user.
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Anonymous
commented
I am having the same issue but it occurs on my offline computers (so not able to turn off through your website as suggested) onto which Adobe Rader DC is downloaded for students. In my case, students are using the program to access coursework. They use the fill and sign option for a school assignment and the next student is able to access the previous users answers. Please advise.
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Anonymous
commented
This is an amazing breach of user's privacy, having to make an online account to clear YOUR OWN data! Adobe hang your head in shame.
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Dan
commented
I don't have online a/c. how can i clear it ?
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Sybil Odom
commented
How do I edit a existing document?