Export to excel typically does not work
The step in the export process in which the tool presents the options related to locations for saving the exported file has a blank screen that never completes the process.
Dan Brandon
shared this idea
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Adminakagarg
(Software Engineer, Adobe)
commented
Hi Dan,
Thank you for the information. We need some more information for this issue. Please provide the following information:
1. Acrobat Version -
Go to help -> About Acrobat ... and take a screenshot
2. Operating system (Mac/Win) and its version
3. Exact steps to reproduce the issue.
4. Device Configuration , if it is device specific.Regards,
Akanksha Garg
Software Engineer
Adobe Acrobat Team -
Dan Brandon
commented
I did post a screenshot - I repeated this process of clicking on export and then clicking on excel and the popup box of white sits for over a minute, then on the last time, the blue circle came up and it stayed for over a minute, spinning. It was at this point I took the screenshot (attached again). After sending the message the option showed up to select where the exported pdf would be stored. In all, it probably took 3 minutes to get to that point. The next time I tried it the entire cycle took under a minute. I think adobe on my computer has a very long cycle up time, the first time I try to use it. Most times i just give up and this was the first time I waited, which I did because I was trying to get a screenshot for this bug report.
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Adminakagarg
(Software Engineer, Adobe)
commented
Hi Dan,
Thank you for reporting the issue. Can you please provide the exact steps to reproduce the issue. Is it possible to post a screenshot or a video of the issue as well?
https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot
We're here to help, just need more info.Thanks and Regards,
Akanksha Garg
