Acrobat extension 15.1.1.3 incompatible with chrome 78.0.3904.70
Acrobat extension 15.1.1.3 under Windows 10 is incompatible with chrome 78.0.3904.70. It causes the browser to be unable to work at all. It's not possible to fix any other way other than to downgrade Chrome. Even removing Acrobat has not effect. Somehow, the incompatible Acrobat extension leaves behind something that won't allow Chrome to work. Downgrading to earlier version of Chrome fixes this.
Maurice Volaski
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AdminSagrika Khandelwal (Admin, Adobe) commented
Hello there,
Thanks for reporting this.
As mentioned above, you are having trouble while using Acrobat extension with latest version of Chrome. Can you please help with some more info regarding this issue?
1. Can you please elaborate what kind of trouble you are facing while using the browser with Acrobat extension? Does browser respond slowly or is not responsive or is there any other issue?
2. What is the behavior of Acrobat extension on this version of Chrome? Is conversion working?We tried In-House to verify the scenario, but could not observe any performance issues with Chrome 78.0.3904.70 or Acrobat extension 15.1.1.3.
Please let us know the above info; which can help us to help you better with the issue.
Looking forward to hear the result from you.
Thanks
Sagrika Khandelwal