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Acrobat for Windows and Mac: Creating PDFs

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Acrobat DC compile files into single PDF, Illustrator files grayed out

In Acrobat DC when attempting to combine files into single PDF and trying to select Illustrator files they are grayed out and cannot be selected. I have to drag them from the finder into Acrobat. This is a major pain and waste of time. Before the upgrade I could always select an AI file to add to a PDF. Now I never can, even when trying to replace a page with a new file. Illustrator and Acrobat are not talking to each other.

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Karen shared this idea  ·   ·  Report…  ·  Admin →
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Need Info  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded  · 

Hi

Acrobat does not support conversion of AI files to PDF via the Combine functionality.
Can you confirm that you are combining AI files or PDF files created from Illustrator?
Also, do you have Illustrator installed on your system?

Thanks
Tanvi

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  • Karen commented  ·   ·  Report

    I have the latest version of Illustrator installed. I am trying to select multiple AI files to combine into a PDF. And it always did before, why not now?
    If this has been changed it needs to be changed back. As I said this is a major pain. I should be able to select AI files and combine them all into a PDF.