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Feature request / Bug report

Acrobat for Windows and Mac: Installation and Licensing

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Unable to Roll Back Installation

I had a perfectly functional version of Acrobat. The Acrobat DC trial was suggested, so I tried it. But it deleted my old version and I am unable to roll back, and the disks are in storage on the other side of the world, so I now have no versions of Acrobat. This is a poor way to encourage users to purchase new product, which in my case did not work.

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David shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminRavi (Admin, Adobe) commented  ·   ·  Report

    Hi David,

    Apologies for the trouble you had using Acrobat. Could you please let us know what version of Acrobat you had earlier which got uninstalled and if you have a serial key or a subscription for Acrobat.