Allow the option which to update email database
I currently have an Adobe Acrobat DC Pro account and regularly use the e-signature option. I love that the emails usually populate when I begin typing the name/email address. We recently changed email domains within our organization and I have several old or incorrect email addresses in my "contact list". This has led to the selection of incorrect emails and I have to cancel the signature requests and start the process over again.
After an extensive chat with one of your techs, it was explained the option which to remove or delete obsolete or incorrect emails is only available on the web version of Adobe Acrobat Pro DC but NOT on the desktop version.
Please allow the option to clear or update the auto-database and/or remove the obsolete/invalid email addresses.
I will note that during my research on-line which to resolve this issue I have found that others have submitted a "Wish" to fix this bug - some as old as 2016.
Alicia Stoke
shared this idea
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Anurag
commented
Thanks for the feedback. We wil share this infomration with the engineering teama and get back to you.