2677 results found

1. Icon Error

   The icon for Adobe Acrobat DC, is (for me) a blank piece of paper. This happens with no other Adobe apps but with Acrobat and it is really displeasing not knowing where to click in the task bar. Please fix it! :)

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   Need Info  ·  digvijay singh bisht responded

   Can you please provide us the screenshot of the issue that you are facing.

2. STOP MOVING STUFF!!!
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3. Low Performance

   Mac Acrobat always stuck when opening a file from document cloud. Though it is downloading but the system regarded as it was dead. Also, when scrolling in file, or in viewing PDFs, the frame rate is low, about 15 frame per second, or even lower,(5fps). When the search box is open. It is not so friendly on Mac compared to the acrobat on iPad or iPhone, or even the web version!

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4. Output Preview's Object Inspector displays incorrect bitmap image resolution

   When clicking on a bitmap image with Output Preview's Object Inspector, the image resolution reported is incorrect. It works as expected with color and grayscale images, but not bitmap (1 bit black and white). My test image is 3"x3" @ 600 PPI. When clicked on with the Object Inspector, Output Preview reports 129,600 PPI.
   Acrobat Pro DC 2019.012 for macOS.

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5. Confusing Language

   Consider hiring a proofreader so users can understand you. On this page I found "If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
   In case your concern is not addressed in the latest version, please report the issue against Acrobat DC."

   I am not a proofreader but I can tell those sentences have issues with English grammar that affects their clarity. As a tech company surely you want to convey to users that you pay attention to detail, are smart, intelligent, and know proper grammar. As it is now, that is not the impression one gets.

   Consider hiring a proofreader so users can understand you. On this page I found "If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
   In case your concern is not addressed in the latest version, please report the issue against Acrobat DC."

   I am not a proofreader but I can tell those sentences have issues with English grammar that affects their clarity. As a tech company surely you want to convey to users that you pay attention to detail, are smart, intelligent, and… more

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6. Thenwe Dobe Acrobat DC is not nearly as usful as the former Adobe Acrobat. It is so bad that I'm thinking of deleting the new version.

   Go back to the older, more useful version.

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7. Open in separate windows

   I just had my computer repaired which required a migration of my old computer SSD to a new SSD. Before that, I used to be able to open up several PDF files at the same time in their own window, which is how I like to work as I frequently have to review multiple documents at the same time. I would like to know if that option still exists and if not I would like it back please.

   Also, the icons have changed on my desktop (why; that was your brand and was easy to depict from other doc files?).

   I used to be able to "fit a page to the full Adobe view screen" but that seems to be gone now too. And the Tool option seems not so helpful. I want the old version of Adobe back.

   Help please.

   I just had my computer repaired which required a migration of my old computer SSD to a new SSD. Before that, I used to be able to open up several PDF files at the same time in their own window, which is how I like to work as I frequently have to review multiple documents at the same time. I would like to know if that option still exists and if not I would like it back please.

   Also, the icons have changed on my desktop (why; that was your brand and was easy to depict from other doc files?).

   … more

   4 votes

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   Resolved  ·  digvijay singh bisht responded

   I am sorry for the inconvenience you are facing.
   For openign several PDF files at the same time in their own window you can
   1)open the preferences box by going to edit menu > click on preferences or by pressing ctrl+k
   2) In categories select ‘General’
   3) In basic tools uncheck ’Open documents as new tabs in the same window.

   For “fit a page to the full Adobe view screen” you can
   1) Right click and select ‘Document properties’
   2) Click on Initial view tab and select your preference in ‘Layout and Magnification’

   I hope this will help you.

8. Adobe Acrobat DC - Much buggier than older version, multiple issues

   Many issues - generally really don't like the new format because it's much harder to get to simple things like "create a red box", "add text", "edit text", "add signature", etc. But also is critically screwing up my documents in ways that make it untenable to work with. If possible, I would get off of this product (I can't because my employer buys the licenses) and here are the reasons why:
   1. Literally reverted my entire document after working on it for 10 days because it couldn't identify some of the text characters (it's got a ton of formulas in it with unique characters). So if I had not been saving every 5 minutes due to crashes, I would have lost the entire document to editing unique characters into ".". This is awful - I can't believe that this product is capable of essentially erasing everything I worked on 10 days into working with special characters.
   2. It crashes CONSTANTLY. I am not doing anything that requires a lot of RAM/only simple tasks. Literally just adding text boxes to a simple document and putting red boxes around some of the above mentioned formulas. I'd say I've had a crash at least twice a day. The auto-save feature seems to only save occasionally - on average I probably was losing an hour's worth of work every time it crashed until I started saving every few minutes.
   3. Again, why is it so hard to get to simple stuff like draw a box? I go to draw a box and the section where drawing boxes is supposed to be is grayed out. Anyway, editing text and adding text boxes has been a total nightmare. It's totally inconsistent. It will add tabs within text boxes seemingly without reason (I can't find the format options, so I definitely am not choosing to format). For some reason, if a text box has multiple rows sometimes (not always, but about about 50% of the time) it will separate each row into a separate text box so that I can never edit it again without creating a new text box and copying in all of the text from the separate boxes. It sends to back text boxes sometimes and makes it so I can't reach them without undoing my actions and I can't figure out for the life of me how to bring to front (I think I found this option but it doesn't appear to make what I'm editing... come to the front).

   I am so fed up with this product. I know other people who's organizations have reverted to other software packages and I'm jealous of them. If this was a product that I used more extensively at work (I do use it frequently at work, just not to the extent I have over the last few weeks), I don't think I could handle it. Also, please just Google "Adobe DC review" and look at the comments in the positive reviews by PCReviews or whatever the first hit is - the review is absolutely not consistent with user feedback. Or Google "Adobe DC terrible" and you'll find literally thousands of articles. What happened to the versions of this product that made sense? It seems like you just keep on adding features for the sake of adding features, not because the user community (not the same group that want to play on their iPhones - we all are working on this program, not noodling around in our spare time) has asked for it. Give me simple drop downs and user interfaces and fix these bugs in the next version. Who in the world is editing their PDFs on a Tablet? if they were, this interface would still be incredibly difficult to use. Let's get back to good, Adobe.

   Many issues - generally really don't like the new format because it's much harder to get to simple things like "create a red box", "add text", "edit text", "add signature", etc. But also is critically screwing up my documents in ways that make it untenable to work with. If possible, I would get off of this product (I can't because my employer buys the licenses) and here are the reasons why:
   1. Literally reverted my entire document after working on it for 10 days because it couldn't identify some of the text characters (it's got a ton of formulas in… more

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9. Create 64-Bit Adobe Acrobat for Windows

   Please create a 64-bit version of the Adobe Acrobat Professional for the Windows platform. I work with adobe files that are greater than 10,000 pages quite frequently and although my computer has 24 gigabytes of DRAM, the program cannot utilize my computer. For example, I have legislative transcripts that I compile by the session, and I would like to be able to use a single PDF file while doing my research.

   Please, give us Windows users the type of PDF performance found on Macs.

   Thank you.

   16 votes

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10. Adobe License Id SSingh@sfgmembers.com .Getting Error while creating object of AcroPDDoc inputPDDoc = new AcroPDDoc() and ror is .NET Except

    My Adobe License Id SSingh@sfgmembers.com .Getting Error while creating object of AcroPDDoc inputPDDoc = new AcroPDDoc() and ror is .NET Exception Creating an instance of the COM component with CLSID {FF76CB60-2E68-101B-B02E-04021C009402} from the IClassFactory failed due to the following error: 80004005 Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL)). at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
    at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
    at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
    at System.Activator.CreateInstance(Type type, Boolean nonPublic)
    at System.Activator.CreateInstance(Type type)

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11. Text highlighting-Acrobat DC - when sending to iPad or iPhone-highlight is solid not transparent

    Bug report - Text highlighting-Acrobat DC - when sending to iPad or iPhone-highlight is solid not transparent when receiver opens the file. I use Acrobat DC Version 19.010.20069 and this is a recent issue as I have been highlighting and sending pdfs to people with iPads/iPhones for years. Not sure if this is something new with my Acrobat or something new with an Apple update. I have sent the file to both my own phone and iPad and my clients are correct - wherever I have highlighted in Acrobat it completely covers the text with a solid yellow box over the text I had highlighted.

    Bug report - Text highlighting-Acrobat DC - when sending to iPad or iPhone-highlight is solid not transparent when receiver opens the file. I use Acrobat DC Version 19.010.20069 and this is a recent issue as I have been highlighting and sending pdfs to people with iPads/iPhones for years. Not sure if this is something new with my Acrobat or something new with an Apple update. I have sent the file to both my own phone and iPad and my clients are correct - wherever I have highlighted in Acrobat it completely covers the text with a solid yellow box over… more

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12. Password Reset

    I am super annoyed right now! It is not allowing me to sign in to my Adobe Account to access a document I need for a class in 10 minutes. It is requiring the password to be reset through an email. This would not be a problem, but I share my account with my dad and he is at work. So now, ADOBE is the reason I cannot complete my assignment. All I need is access to the file through Adobe Acrobat. This Bug or whatever issue it is, NEEDS TO BE FIXED. This is not the first time I have had problems either logging in or staying logged in to my Adobe Account while working in various Adobe programs.

    I am super annoyed right now! It is not allowing me to sign in to my Adobe Account to access a document I need for a class in 10 minutes. It is requiring the password to be reset through an email. This would not be a problem, but I share my account with my dad and he is at work. So now, ADOBE is the reason I cannot complete my assignment. All I need is access to the file through Adobe Acrobat. This Bug or whatever issue it is, NEEDS TO BE FIXED. This is not the first time I… more

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13. Acrobat DC stopped working - Crashes upon opening program

    WIN 10 PRO
    32GB RAM
    6 core i7 3.7 GHz
    Nvidia GTX 1070-TI
    (Installed latest versions of: Photoshop, Illustrator, Indesign, Premiere Pro, After Effects, Acrobat DC, lightroom, Bridge, Audition, Media Encoder)

    Since a few days Acrobat DC crashes on startup. I think It might have to do with the fact that I just updated my Windows 10 PRO to the October 2018 release because I think it started crashing since then.

    Acrobat DC is completely unusable now.

    I have all latest graphic drivers, Windows 10 PRO drivers, and April 2019 release of CC Cloud apps.
    If I uninstall Acrobat DC and reinstall, Acrobat DC works like a charm again. But as soon as I restart my PC the problem is back!

    Changing compatibility to WIN 8 or WIN 7 does not work.

    I installed Acrobat Reader and it has the same problem.

    Please look into this as I need Acrobat DC everyday for my job as a graphic designer.

    WIN 10 PRO
    32GB RAM
    6 core i7 3.7 GHz
    Nvidia GTX 1070-TI
    (Installed latest versions of: Photoshop, Illustrator, Indesign, Premiere Pro, After Effects, Acrobat DC, lightroom, Bridge, Audition, Media Encoder)

    Since a few days Acrobat DC crashes on startup. I think It might have to do with the fact that I just updated my Windows 10 PRO to the October 2018 release because I think it started crashing since then.

    Acrobat DC is completely unusable now.

    I have all latest graphic drivers, Windows 10 PRO drivers, and April 2019 release of CC Cloud apps.
    If I uninstall Acrobat DC… more

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14. DISABLE DOWNLOAD

    For the european GPDR rules it would be greate when sending a file with Send and track to disable the download option. So receivers can only view the file from the Adobe cloud but they cannot download it.

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15. Adobe is losing money

    Adobe gives you a trail key witch you can change every 7 day so you can get free Adobe forever. You don't need to be a pro programmer to do this and you don't need a third party programs to get free trail for ever. And it updates so its not like other cracked versions you can download for Pirate Bay or sites like that. In my opinion you should have only 1 key that is supported by the program for trail version of the program. And for bought products you should have some like encrypted keys so people don't copy from one another. Also an IP verification to log in the bough programs should be used so people don't use others keys. The program which you have trail for should self destruct after 7 day. I hope you will look in to this and try to solve the problem.

    Adobe gives you a trail key witch you can change every 7 day so you can get free Adobe forever. You don't need to be a pro programmer to do this and you don't need a third party programs to get free trail for ever. And it updates so its not like other cracked versions you can download for Pirate Bay or sites like that. In my opinion you should have only 1 key that is supported by the program for trail version of the program. And for bought products you should have some like encrypted keys so people don't… more

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16. Bug Report - Adobe Acrobat 2017 - Version 2017.011.30142

    Upgrade version 2017.011.30142 from (old version) 2017.011.30138 caused issues with Protected View.

    Error: Adobe freezes when clicking "Enable all features".
    OS: Windows 10 X64 1803
    - Only occurs with fillable PDFs
    - Definitely isolated the issue to the upgrade on 4 computers. Older version works perfectly.

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17. Process: AdobeAcrobat [2091] Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrob

    Crash at start.
    Process: AdobeAcrobat [2091]
    Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
    Identifier: com.adobe.Acrobat.Pro
    Version: ???
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: AdobeAcrobat [2091]
    User ID: 501

    Date/Time: 2019-02-18 10:00:24.367 +0100
    OS Version: Mac OS X 10.14.3 (18D109)
    Report Version: 12
    Bridge OS Version: 3.3 (16P3133)
    Anonymous UUID: D5C1AEA4-AB5E-4993-14D2-A430D77026BF

    Time Awake Since Boot: 3800 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0

    Exception Type: EXCCRASH (Code Signature Invalid)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXCCORPSE_NOTIFY

    Termination Reason: Namespace CODESIGNING, Code 0x1

    kernel messages:

    VM Regions Near 0 (cr2):
    -->
    __TEXT 000000010da9b000-000000010da9c000 [ 4K] r-x/rwx SM=COW

    Thread 0 Crashed:
    0 0x0000000118876000 dyldstart + 0

    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
    rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee2164bc0
    r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
    r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
    rip: 0x0000000118876000 rfl: 0x0000000000000200 cr2: 0x0000000000000000

    Logical CPU: 0
    Error Code: 0x00000000
    Trap Number: 0

    Binary Images:
    0x10da9b000 - 0x10da9bfff + (0) <B0E5A575-1F00-3838-8534-139840444702>
    0x118875000 - 0x1188f3a87 + (655.1) <3EBA447F-A546-366B-B302-8DC3B21A3E30>

    External Modification Summary:
    Calls made by other processes targeting this process:
    taskforpid: 0
    threadcreate: 0
    threadsetstate: 0
    Calls made by this process:
    taskforpid: 0
    threadcreate: 0
    threadsetstate: 0
    Calls made by all processes on this machine:
    taskforpid: 2405
    threadcreate: 0
    threadset_state: 0

    VM Region Summary:
    ReadOnly portion of Libraries: Total=688K resident=0K(0%) swappedoutorunallocated=688K(100%)
    Writable regions: Total=8400K written=0K(0%) resident=0K(0%) swappedout=0K(0%) unallocated=8400K(100%)

                                VIRTUAL   REGION 
    

    REGION TYPE SIZE COUNT (non-coalesced)
    =========== ======= =======
    STACK GUARD 56.0M 2
    Stack 8192K 2
    _DATA 232K 4
    _LINKEDIT 176K 3
    __TEXT 512K 3
    shared memory 8K 3
    =========== ======= =======
    TOTAL 64.9M 11

    Model: Macmini8,1, BootROM 220.240.2.0.0 (iBridge: 16.16.3133.0.0,0), 6 processors, Intel Core i5, 3 GHz, 16 GB, SMC
    Graphics: Intel UHD Graphics 630, Intel UHD Graphics 630, Built-In
    Memory Module: BANK 0/ChannelA-DIMM0, 8 GB, DDR4, 2667 MHz, SK Hynix, HMA81GS6CJR8N-VK HMA81GS6CJR8N-VK
    Memory Module: BANK 2/ChannelB-DIMM0, 8 GB, DDR4, 2667 MHz, SK Hynix, HMA81GS6CJR8N-VK HMA81GS6CJR8N-VK
    AirPort: spairportwirelesscardtypeairport_extreme (0x14E4, 0x7BF), wl0: Sep 18 2018 16:24:57 version 9.130.86.7.32.6.21 FWID 01-83a3fe91
    Bluetooth: Version 6.0.10f1, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    USB Device: USB 3.1 Bus
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: Extreme SSD
    USB Device: Expansion
    USB Device: iBridge Bus
    USB Device: Headset
    USB Device: iBridge
    Thunderbolt Bus: Mac mini, Apple Inc., 34.6
    Thunderbolt Bus: Mac mini, Apple Inc., 34.6

    Crash at start.
    Process: AdobeAcrobat [2091]
    Path: /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
    Identifier: com.adobe.Acrobat.Pro
    Version: ???
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: AdobeAcrobat [2091]
    User ID: 501

    Date/Time: 2019-02-18 10:00:24.367 +0100
    OS Version: Mac OS X 10.14.3 (18D109)
    Report Version: 12
    Bridge OS Version: 3.3 (16P3133)
    Anonymous UUID: D5C1AEA4-AB5E-4993-14D2-A430D77026BF

    Time Awake Since Boot: 3800 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0

    Exception Type: EXCCRASH (Code Signature Invalid)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXCCORPSE_NOTIFY

    Termination Reason: Namespace CODESIGNING, Code 0x1

    kernel messages:

    VM Regions Near 0 (cr2):
    -->
    __TEXT 000000010da9b000-000000010da9c000 [ 4K] r-x/rwx SM=COW

    Thread… more

    3 votes

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18. "Executable code" Error Uploading Combined PDF to Court Sites

    The problem is as follows:

    • A PDF document is downloaded from the court site (10th Circuit Court of Appeals for example).
    • The downloaded PDF document needs to be combined with a Word brief to submit to the court.
    • The files are converted to PDF through File Explorer (select the Word document and downloaded PDF documents, right-click, Combine files in Acrobat)
    • Save the combined PDF.
    • Login to the site and attempt to upload the combined PDF, the following error occurs:

    <PDF> cannot be uploaded. Documents with executable code are not permitted.

    When uploading the files individually, there is no error. The combined PDF acquires executable code that "sanitizing" does not remove. The only recourse is to print the PDF to Adobe PDF printer, but that process removes bookmarks which are required in California court filings.

    The problem is as follows:

    • A PDF document is downloaded from the court site (10th Circuit Court of Appeals for example).
    • The downloaded PDF document needs to be combined with a Word brief to submit to the court.
    • The files are converted to PDF through File Explorer (select the Word document and downloaded PDF documents, right-click, Combine files in Acrobat)
    • Save the combined PDF.
    • Login to the site and attempt to upload the combined PDF, the following error occurs:

    <PDF> cannot be uploaded. Documents with executable code are not permitted.

    When uploading the files individually,… more

    1 vote

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19. Accent mark on letter breaks "Look up selected word" function

    Looking up the word "corvée" breaks the "Look up selected word" function.

    The Dictinary.com URL is: https://www.dictionary.com/browse/corv%8Ee

    Changing the URL to https://www.dictionary.com/browse/corvee corrects the issue. Here is the error:

    URIError: Failed to decode param '/browse/corv%8Ee'
    at decodeURIComponent (<anonymous>)
    at decodeparam (/usr/src/app/nodemodules/express/lib/router/layer.js:172:12)
    at Layer.match (/usr/src/app/nodemodules/express/lib/router/layer.js:123:27)
    at matchLayer (/usr/src/app/nodemodules/express/lib/router/index.js:574:18)
    at next (/usr/src/app/nodemodules/express/lib/router/index.js:220:15)
    at boundNext (/usr/src/app/nodemodules/newrelic/lib/shim/webframework-shim.js:999:30)
    at WebFrameworkShim.applySegment (/usr/src/app/nodemodules/newrelic/lib/shim/shim.js:1396:20)
    at wrapper (/usr/src/app/nodemodules/newrelic/lib/shim/shim.js:2020:17)
    at urlencodedParser (/usr/src/app/nodemodules/body-parser/lib/types/urlencoded.js:91:7)
    at WebFrameworkShim.applySegment (/usr/src/app/nodemodules/newrelic/lib/shim/shim.js:1396:20)

    4 votes

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20. Create Multiple Radio buttons for each group

    Under the prepare form function, users should be allowed to create multiple radio buttons with a single function rather than creating one radio button at a time for each group. Say I have 100 questions and each question has 4 choices meaning it has 4 radio buttons, that is 400 radio buttons that i have to manually create. It is tedious and painful. There has to be a faster way to do this.

    This should also provide an option whether the layout of the radio buttons is vertical or horizontal.

    3 votes

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