927 results found
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Multiple Business Name / Sender Email Under One Account
We manage 8 different businesses under 1 roof, all needing forms to require e-signatures. Instead of all forms coming from our main email account, we think it would be good if you could set different Business Names and different Business email accounts so that when clients receive emails from us, they are receiving them from a familiar/relevant email, instead of the one we set up for our adobe sccount.
1 vote -
Adobe Admin Console: Authorization assinment to user groups
Current state: It not possible to assign administration roles (e.g. System administrator) directly to the user groups in the Adobe Admin Console. At the moment you have to assign administration roles individually to users in the Adobe Admin Console.
Wish: It would be a great value if we could assign administration roles of the Adobe Admin Console directly to the user groups in the Adobe Admin Console (Roles: System administrator, Product administrator, Product profile administrator, User group administrator and Support administrator). Reason: We connedted our Azure AD to the Adobe Admin Console and synchronize our administrators via Azure AD user…
3 votes -
Improving Auto-sizing Text in Multi-Line-Read-Only data fields on web forms
I dislike the way text inside multi-line-read-only data fields gets larger when documents are zoomed in on in active web forms. This sometimes means the text becomes too large to fit into the field and it becomes a scroll box. This happens even if there is not that much text and ample room in the field. This happens whether I set the text to the smallest size (8) or "auto-size" the text. I wish the text would just stay the same size as it does when you are actually creating/editing online forms and zooming in and out in the editing…
2 votes -
Esign - Privacy issue displaying personal email
In the email to Recipients, the email body text states and shares the senders name and Adobe ID primary email address.
This is a privacy issue, there should be an option to hide the email address and/or have option to use alternative email (such as secondary email on the account).
Using Adobe Sign servers to send the email, it is inferenced that your personal email is not shown to this 3rd party. But I have discovered they have full visibility of your personal email in the body of the email text.
This is in breach of privacy laws, as a…
2 votes -
Adobe Sign - provide option to amend message after uploading pdf
When using Acorbat's Adobe Sign tool to configure a document for signatures, the standard message to recipients is "Please review and sign this document." I often customize this message. However, you get only one opportunity to edit it: after clicking "specify where to sign," triggering the upload process, you cannot change the message to recipients. At that point your only options are to either (1) cancel and start the whole process over, or (2) send for signatures. I suggest that the user should be provided a second opportunity to review and amend the message to recipients after clicking to send…
3 votes -
Adobe Sign needs to have a document edit function
We've used docusign in the past and have often gone back into our documents to edit them once they've been created/sent. It's extremely useful and time saving to be able to click edit on any given document to change what fields need to be signed or filled out without having to start the whole document over. The fact that adobe sign doesn't have this will end up being the reason my company ends up using hellosign over adobe sign. Super surprised Adobe hasn't integrated this into their software.
5 votes -
Need both Pro & Reader on same PC so my wife & I can digitally sign documents with our own Adobe IDs
I'm a home user on Windows 11 and have Adobe Acrobat PRO. My wife and I both share the same desktop computer and use Acrobat to digitally sign documents. In order for this to work, we have our own Adobe IDs and in the past I used to sign in to my PRO and she signed in on the Reader. But now since I can't install both, I've been forced to install the older Reader 11 to use for my wife to sign documents, but the signature can only be stored locally because Reader 11 doesn't support Adobe ID sign…
1 vote -
Ability to produce a spread sheet with all signers' Form Field data when they have completed an Adobe Sign form
Ability to produce a spread sheet with all signers' Form Field data when they have completed an Adobe Sign form
1 vote -
I can no longer save copies of completed/cancelled agreements
I can no longer save copies of completed/cancelled agreements. It acts like it saves it, but when you go to where you saved it, nothing. It even opens a new copy of the agreement, adding a bunch of symbols and characters to the original file name, but I can't find where it is located. I try a 'save as' on that version and it tells me it can't because the file is already open. This is a huge issue if I can't get final versions out of Adobe and into our company archival system. Please fix asap!
1 vote -
Clients think documents are signed when they aren't. Interface improvements required.
Using Adobe Sign today, I also found that the field automation didn't work. The message would show that fields are available, but then when you click the icon to apply the fields, the message would come back that it couldn't find any locations to place a field, totally not recognizing the Signature or date lines requiring manual field placements.
In the date line options, please add: yyyy-mm-dd - HH:MM:ss
(required by the Canada Revenue Agency on their T183 Authorization to E-file signature forms). I have to always enter this text manually.Also, clients are finding Signing the form confusing. I…
1 vote -
Adobe Sign Update
As of 4/14/22, the new update is MUCH less user friendly. The automation of hovering over a line and it picking up what kind of field form box to put in was taken away. That's what drew me to this service in the first place.
It is also MUCH easier to place a box on a line and change it from the box than it is to navigate all the drop downs in the side bar to choose what kind of box to place. Can we get that back, too?
It also erased text I had in {{...}} parenthesis and…
1 vote -
Provide the Option to Close the Help Button
With Adobe's April 2022 Acrobat Sign release, the addition of a help button has been made available to our users. This button is always present and currently has no option to allow users to close it.
Additionally, the Acrobat Sign help search box pulls information related to other Adobe products. It would be helpful to have results strictly related to Adobe Acrobat Sign for new users.
1 vote -
Stop hogging side bar space with the esignature prompt. Enough already. We know it's there!
Stop hogging sidebar space with the e-signature prompt. Enough already. We know it's there!
3 votes -
Add IP addresses to the e-signature audit report
all the companies that my company works with requires the electronic signature audit reports to include IP addresses, not just the email addresses. I can no longer use your program because of this and your excluding thousands of insurance advisors from using the software for this reason.
1 vote -
Make Template Text Editable in Adobe Sign
Using templates is an extreme time saver. However, you should be able to edit the template text before sending for signature. Adding things like pertinent dates and names to documents is essential.
If this feature were available, I'd be able to use 20 templates opposed to the current 5 that don't need to be edited first.7 votes -
Adobe Sign Certification Bug Fix
Whenever a client signs a contract with Adobe Sign, we're no longer able to counter-sign without saving as a png, and then reconverting back to a PDF.
Apparently, Sign defaults to "No changes are allowed", even if the document still needs to be signed by a 2nd party. We have to jump through ridiculous hoops just to get a counter-signed agreement. Please prompt a user to allow for further signatures, or not.
1 vote -
Description of Adobe Sign Document
Adobe Sign has a standard description of a document sent for signature as "Agreement". "Open Agreement", etc. Not all documents being sent via Adobe Sign are legal agreements. This makes the process a bit unprofessional to those sending other documents, such as a CPA sending a tax return for signature. (recipient says: "It's called a tax return, right?"). The description of the document should be simply "Document" or something applicable to any industry.
2 votes -
Bug: Documents sent for signing are editable when signed from browser add-in
After a recent update documents that our firm sends for signing are now editable by the recipient when signed via a browser add-in.
If the document is downloaded and signed within the desktop app it is not editable (only the signature panel is available).
Furthermore, if edits are made and then the document signed we are not notified of changes on the summary page.
I hope an update will be posted soon.
2 votes -
Adobe GigaSign bulk downloading across different periods to be sorted according to per sending instance
REF: E-000498370
I have discussed this ticket with Tech Support - when doing a GigaSign Bulk Download, all signed documents are downloaded in a chronological order and no option is available to batch or group these files in an organized fashion. The tech support agent advised me that the bulk sign tool did not have this level of customization for Gigasign or Megasign documents.
2 votes -
Links Broken after uploading to Adobe Sign
I have a PDF that conforms to the 1.6 pdf standard. The pdf contains 4 links that link to other pages within the same document. When the document is uploaded to Adobe Sign and sent for signature and re-downloaded, there are 2 problems with it:
- The number of annotation links is doubled.
- The initial links are all broken.
I have attached a copy of the original document and the document after its uploaded to adobe sign and sent for signature.
Repro Steps:
1. Open "Initial.pdf" and use the "request a signature" menu to send it to Adobe Sign.
2. Send…4 votes
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