956 results found
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Provide the Option to Close the Help Button
With Adobe's April 2022 Acrobat Sign release, the addition of a help button has been made available to our users. This button is always present and currently has no option to allow users to close it.
Additionally, the Acrobat Sign help search box pulls information related to other Adobe products. It would be helpful to have results strictly related to Adobe Acrobat Sign for new users.
1 vote -
Stop hogging side bar space with the esignature prompt. Enough already. We know it's there!
Stop hogging sidebar space with the e-signature prompt. Enough already. We know it's there!
3 votes -
Add IP addresses to the e-signature audit report
all the companies that my company works with requires the electronic signature audit reports to include IP addresses, not just the email addresses. I can no longer use your program because of this and your excluding thousands of insurance advisors from using the software for this reason.
1 vote -
Make Template Text Editable in Adobe Sign
Using templates is an extreme time saver. However, you should be able to edit the template text before sending for signature. Adding things like pertinent dates and names to documents is essential.
If this feature were available, I'd be able to use 20 templates opposed to the current 5 that don't need to be edited first.7 votes -
Adobe Sign Certification Bug Fix
Whenever a client signs a contract with Adobe Sign, we're no longer able to counter-sign without saving as a png, and then reconverting back to a PDF.
Apparently, Sign defaults to "No changes are allowed", even if the document still needs to be signed by a 2nd party. We have to jump through ridiculous hoops just to get a counter-signed agreement. Please prompt a user to allow for further signatures, or not.
1 vote -
Description of Adobe Sign Document
Adobe Sign has a standard description of a document sent for signature as "Agreement". "Open Agreement", etc. Not all documents being sent via Adobe Sign are legal agreements. This makes the process a bit unprofessional to those sending other documents, such as a CPA sending a tax return for signature. (recipient says: "It's called a tax return, right?"). The description of the document should be simply "Document" or something applicable to any industry.
2 votes -
Bug: Documents sent for signing are editable when signed from browser add-in
After a recent update documents that our firm sends for signing are now editable by the recipient when signed via a browser add-in.
If the document is downloaded and signed within the desktop app it is not editable (only the signature panel is available).
Furthermore, if edits are made and then the document signed we are not notified of changes on the summary page.
I hope an update will be posted soon.
2 votes -
Adobe GigaSign bulk downloading across different periods to be sorted according to per sending instance
REF: E-000498370
I have discussed this ticket with Tech Support - when doing a GigaSign Bulk Download, all signed documents are downloaded in a chronological order and no option is available to batch or group these files in an organized fashion. The tech support agent advised me that the bulk sign tool did not have this level of customization for Gigasign or Megasign documents.
2 votes -
Links Broken after uploading to Adobe Sign
I have a PDF that conforms to the 1.6 pdf standard. The pdf contains 4 links that link to other pages within the same document. When the document is uploaded to Adobe Sign and sent for signature and re-downloaded, there are 2 problems with it:
- The number of annotation links is doubled.
- The initial links are all broken.
I have attached a copy of the original document and the document after its uploaded to adobe sign and sent for signature.
Repro Steps:
1. Open "Initial.pdf" and use the "request a signature" menu to send it to Adobe Sign.
2. Send…4 votes -
e-signature ADD download all completed forms (instead of only individually)
I needed a form completed/signed by multiple people. Now I have about 300 completed/signed forms, but I cannot download all or even select multiple forms to download. This easily added feature would make things easier because now I have to download each signed form, 1 by 1.
Thank You.
1 vote -
Email Notification for Co-signer
When assigning a co-signer to a web-form, the co-signer should receive an email notifying that the document is awaiting their signature. At the moment, co-signers can't be notified so documents are missed.
1 vote -
Sign a pdf without flattening layers
I have a pdf with two (or more) layers, let's say they are for different language versions of the same document. I want to send those for review, approval and signing to a group of people. When I do that today using Acrobat Pro DC -> E-Sign -> Request Signatures, the document is flattened before the reviewers get to see it. I'd like for them to be able to select layers and approve and sign once they've checked them all.
1 vote -
.Training email address is valid but Adobe wont recognise
The range of Top Level Domains (TLDs) is ever increasing. You appear to have validation in Adobe Sign that prevents a xx@yy.training address from being accepted. This is surely shortsighted and should be resolved.
1 vote -
Bug report: unable to reassign signature field
On https://acrobat.adobe.com/link/signatures, I attempted to reassign an email incorrectly sent to [name]@[address].com, which should have been sent to [name]@[address].co, but I was unable to do so. I believe the data validation for URLs or at least TLDs is matching partial strings, rather than exact matches, causing this behavior.
Steps to reproduce:
Assign document to email of format [name]@[address].com
Send for signature
Click 'Replace recipient' and enter email of format [name]@[address].co
Click ConfirmEnvironment:
Mac OS 12.0.1, Chrome 99.0.4844.51Expected result:
The document signature fields are reassigned to the correct email address.Instead got:
Error message that was something like…1 vote -
Ability to make changes to Approver type
Sometimes when setting up the recipients an error is made in Approver type and if you back out to the first entry screen you cannot change the approver type, you have to start the whole form again. This is frustrating if there are multiple signers.
1 vote -
Feature Request: Workflow, termination date
Allow the user to enter an expiration date that will track the life of the agreement after all signers have signed. I want to track when all of my contracts end.Right now i have to catalogue the dates in a separate system.
Next allow access to this date from the API
2 votes -
Adobe Sign: Need to be able to organize templates into folders
It would be very helpful if templates created in Adobe Sign could be organized into folders. This would make the template library much more user friendly, efficient, and accessible.
5 votes -
Using Fill & Sign mobile app. to further edit a document saved on a PC
It seems impossible to further edit on Fill & Sign Mobile App. an entry in a document that was entered using the Fill & Sign tool in Acrobat Reader on a PC. As an example, I used the Fill &Sign tool in Acrobat Reader on my PC to enter a set of initial data into my document. A day later, I would like to modify one of those data entries using the Fill & Sign Mobile App., but this seemed impossible. Such a feature will be very useful to those who need to further edit a document while being away…
1 vote -
e-mails from Adobe were detected as phishing mails
If a recipient of a requested signature rejects the document, then the canceled document is sent back to me on behalf of the sender. However, this leads to a positive result in our SPAM detection and the mail ends up in the SPAM folder. However, the actual sender of the mail is not the recipient but adobesign@adobesign.com.
Since there are more and more phishing mails on the way in these days, Adobe should not be detected as a false sender here as well.
Sending in the name of another person should be avoided.2 votes -
[Bug] When sending a signature request, email does not reach the recipient
When sending a signature request, email does not reach the recipient. Usually whenever I sent out a doc for signature, I will get an email that ut has sent out. Since 1st Oct neither I get any email nor the recipent recieve any request to sign off.
3 votes
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