783 results found
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Slow conversion of word documents
When I combine two word documents it takes for ever to convert to PDF, I have the latest version of word and acrobat DC. Can anyone please help
Word 2016 (file size 160K)
Acrobat DC
Windows Server 20161 voteWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Adobe Premiere Pro CC Parou de Funcionar
Sempre quando abro o Premiere e Seleciono a GPU (Amd r7 series 200 ) > crio new projeto > import midia > midia timeline > Erro Premiere pro cc parou de funcionar.
os drivers da GPU estão todos atualizados
o erro só acontece quando seleciona a GPU, se selecionar o software onboard não da erro, como resolvo o erro da GPU ?
1 vote -
Adobe create new files aab12300 whenever opening
Each time I open an adobe file it creates another file named aab12300
1 vote -
Font tracking in Forms to allow better readability
Allow users to create more readable text forms when using smaller font sizes. Give us the ability to set the tracking (space between the characters).
Not everyone is young!
Cheers!
1 voteI have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
Thank you for your patience -
Acrobat X (from disk CS5.5) quits on load - iMac (2017) Sierra
Acrobat X (disk CS5.5) quits on load - iMac (2017) Sierra 10.12.16 (16G29) Other applications from CS5.5 disk loading no problem - Illustrator & Photoshop CS5.1. 'Acrobat quit unexpectedly' dialogue after 10 seconds.
Process: AdobeAcrobat [1216]
Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 10.0.0 (10.0.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: AdobeAcrobat [1216]
User ID: 501Date/Time: 2017-10-13 22:35:24.099 +0100
OS Version: Mac OS X 10.12.6 (16G29)
Report Version: 12
Anonymous UUID: DFFC8205-FD90-7E96-811E-B09F754B14DATime Awake Since Boot: 2100 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXCBADINSTRUCTION…
1 voteUnfortunately Acrobat X is not supported on macOS Sierra.
For more details please check:
https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/index.html -
Request: ability to remotely see a list of all computers using a license and then sign out a single computer
For example: I have a license for two computers. Sometimes while traveling, I need to use Acrobat Pro DC on my laptop. While attempting to activate Acrobat on this laptop, I receive a warning that both licenses are in use. Only two options are available: (1) log out both licenses. Not acceptable - I only want to log out one of the active licenses, not both. OR (2) log out one of the licenses manually. But this is impossible since I am not in front of either computer.
So again, I would like the ability to view both active computers…
1 voteThanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future. In the meantime if you want to use Acrobat on deactivated PC, you will simply need to sign in again on that PC.
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1 vote
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Page Display "Use system setting" preference is broken
Not sure which category this should go in, but Preferences > Page Display > "Use system setting" is broken. When enabled, it causes a spinning beach ball to appear for about 15 seconds with every click or cursor action. When "Custom resolution" (the default) is enabled, there is no problem. "Use system setting" is necessary to display content at the same size as the printed page. The problem is negligible for single page documents, but intolerable for multipage documents (dozens of pages or more). This suggests that Acrobat is rendering every object on every page all the time, not just…
1 voteHi,
We Havent heard of more customers reporting this to us neigther this is reproducible at our end
For now closing this thread here.Thanks
Ayush -
Adobe Acrobat DC Pro crashes at a specific page when click option to edit
When I open most PDF files to Edit, I have no issue. Have been using it for quite a while without issue, then out of no where the program crashes on a specific page of a flat scanned document. All other documents scanned in the exact same way from before had no issue. So why this specific few? And the problem page is only 1 page in a PDF document of 13 pages. I've tried all the steps of updating, repairing and checking the distiller but none helped. I've got urgent work and no solution for a paid program.
1 vote -
bug with Acrobat Pro DC
when I export from InDesign to PDF, a fine white line is around the edge of the PDF file. Can't find settings to fix this; it's new as of my updated software. I am on a Mac and use OS Sierra. I use update Adobe software via the cloud. Please look at the photo at the top of the page. Can't seem to eliminate the fine white line.
1 voteHi
We are unable to see any fine white line in the attached PDF with Acrobat DC. Moreover, the PDF seems to be created from InDesign, so if you continue to face this issue, please reach out for help on InDesign forum.
Thanks
Tanvi -
am not able to find a newly created pdf from my mfc brother printer mfc 7340.why? i could find it easily under acrobat X
look this is feedback & if it is not where is it really?
But my immediate problem is I am not able to find a newly created pdf from my brotherscanner/copy/Brother printerMFC 7340.why?
This was easy in Acrobat x? thanks for a reply1 vote -
I have had a Samsug"Smart" TV for severl years and am still waiting for you to get Adobe on to thier system. Please pull your finger out!
instal Adobe reader in Samsung smart TV
1 voteThanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.
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Mouse pointers have compression artifacts
Very minor aesthetic issue- mouse pointers have compression artifacts, which is kind of ugly.
1 voteHi,
We are closing this request as we haven’t got further info on this.
Please reach out to us again if you have more concerns.
Thanks
Ayush -
Adobe Send and Track Outlook 2016 Compatibility
have been using Adobe Send and Track with Office 2013 with no issue. However, I few months back our company has upgraded our office suite to the 2016 version. Since then the outlook plugin has been having all sorts of issues and is not working correctly.
The reason for the upgrade to 2016 is because Microsoft no longer supports 2013 versions. Does anyone have a resolution to why it does not work with the 2016 version. Is adobe aware of this issue? On the website it states that it is only compatible with 2013, but the upgrade is necessary. Since…
1 voteClosing this issue due to lack of further communication from the customer.
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I am unable to integrate the flash content while creating a PDF portfolio in Acrobat 2015/2017 versions. There are no options to change the
I am unable to integrate the flash content while creating a PDF portfolio in Acrobat 2015/2017 versions.
There are no options to change the layout or to integrate a customer view from a .nav format file1 vote -
Bug:Acrobat aborts when I do File -> Create -> PDF from scanner
How to invoke crash: Open Acrobat. Select File -> Create -> PDF from scanner. Select "HP Office Pro 8740 TWAIN". Let it scan 2 pages from the document feeder. After the second page has been scanned I get messages "optimizing", "converting to searchable image exact", "optimizing" and then error dialogue "Adobe Acrobat DC has stopped working".
How to avoid: Open Acrobat. Select Tools -> Create PDF -> Scanner. Select "HP Office Pro 8740 TWAIN". Let it scan 2 pages from the document feeder. Once I have scanned via the Tools menu path, I can scan successfully using the File menu path that failed…
1 vote -
1 vote
Hello Sir,
Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.Thanks
Rachit -
Problem: Unable to validate serial number printed on CD cover
I purchased a sealed copy of Adobe Acrobat 11.0 from Ebay. There was no evidence of tampering and the serial number printed on the CD cover cannot be validated. I am disappointed that Adobe is not validating the boxed product.
1 vote -
In Flare guides, font colors are difficult to read
Your "Flare Global Project Linking Guide" has examples and notes in white font on colored background. These are extremely difficult to see. Additionally, grey fonts overall are less readable.
I realize that in recent years, grey fonts have been "in style" with many user interface designers, but pale text is an anathama to at least half the population, especially for readers who wear glasses.
To user interface designers, these pale fonts have a "gentler overall effect on the presentation of the page". But I'm not looking at the page for its overall effect. I'm trying to gain information. And if…
1 voteDoesnt look like a issue here.
Closing this -
Circular Form Fields for Text
As designers, we love to push the envelope. For interactive PDFs, can we have a form field option that is circular. The text is centered within the circle, can handle Auto text sizing, the font can be specified, and the leading/line spacing can be set tighter than the current default.
1 vote
- Don't see your idea?