Adobe Send and Track Outlook 2016 Compatibility
have been using Adobe Send and Track with Office 2013 with no issue. However, I few months back our company has upgraded our office suite to the 2016 version. Since then the outlook plugin has been having all sorts of issues and is not working correctly.
The reason for the upgrade to 2016 is because Microsoft no longer supports 2013 versions. Does anyone have a resolution to why it does not work with the 2016 version. Is adobe aware of this issue? On the website it states that it is only compatible with 2013, but the upgrade is necessary. Since this this a product I am paying for I am wondering if there are any talks about updating send and track as well or if there is a fix to get it to work with 2016.
Joyce Sargo
shared this idea
Closing this issue due to lack of further communication from the customer.
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Anonymous
commented
Please fix and add adobe send and track to office 16. I paying for adobe send and track and can't use it because it is dysfunctional with office 16. Please fix this or refund me my money!
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Puja Dhir
commented
Hi Joyce Sargo,
Thanks for posting the query. Can you help us with the following queries-
1. What issues are you facing while using Adobe Send & Track Plugin for Outlook with Outlook 2016?
2. Is everyone in your organisation facing the same issues?3. Can you also share your Operating Systems details like version, etc to help us reproduce the issues at our end.
Also, if possible can you share a video showing the issues at you are facing.
Thanks
-puja