Acrobat Web
Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
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Please provide the following information. You can post a new idea or search for ideas already submitted.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Document Cloud PDF Services Community.
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I can't get it to load
Can't get it to load where I can sign
1 vote -
Less is more. I can't find or store anything the way I need to anymore.
I don't know why these changes are being made but I can no longer delete files, I can't move completed files to a folder, I can't find the files I sent for signature anymore, I can't save the signed pdfs to my computer. This program was difficult to navigate at first but now it's worse than ever.
1 vote -
Horrible product horrible experience
HORRIBLE EXPERIENCE, Could not be worse, literally. half an hour to sign in, now it looks like it sent to 1/3 emails, and I have no idea how to actually sign it. I'm so angry and disappointed!
1 vote -
UI Bug - agreements not scrollable
None of the agreement lists are scrollable at the moment - no way to review list of who items have been sent to.
Issue exists on latest versions of Chrome and Edge.
1 vote -
No help
NEVER loads!!! so frustrating!!!
1 vote -
We need a back button
Hi there,
We badly need this BACK Button!
I believe this is on high demand so I'm wondering why Adobe Sign has not acted on this.
1 vote -
signed security
It would be nice if a signed document could be added to. Fo example, I have a learning plan that gets graded and commented at midterm, then again at finals. So the midterm info could be locked with the first signature, then the final info could be added at a later date and then locked with the final signature
1 vote -
Half Pi confusing interface
Trying to find Adobe Sign on the web so I can check on the status of a document is painful. Your interface is not intuitive. I get odd things about what country are you in even though I am signed in?? When I go to sign user Adobe Acrobat I get what - well not adobe sign? its a 3/10 for this service - annoying.
1 vote -
ljk
sign a document
1 voteHi Carin,
Thank you for your feedback. Could you please tell us more about the issue?
—Robert -
Adobe sign never works!
I can never get adobe sign to work... I am considering cancelling this auto renew b/c it works about 10% of the time for me.
What is going on - is there an issue with my account that is preventing it from loading on the site? Since it is all over the web, and I have tried across multiple browsers (chrome, edge, firefox), I assume that the issue is on your side and potentially related to my account.
1 voteHi David,
Thank you for your feedback. Are you still facing the issue?
—Robert -
Cannot Delete!
I cannot see where I can delete an agreement when I select it
1 vote -
Problems with Adobe Sign
The AdobeSign interface is terrible. I want to be able to star templates that I use often, because my colleagues some how keep creating templates by mistake every time they set up an agreement. It seems like there is something awry or poorly designed that makes it so easy to create a template even without trying to.
It's also confusing that when you open a template and add signers, the next page shows you the (blank) document with the button to proceed labeled "Send." Most of our contracts have fields that need to be prefilled, so I think a label…
1 vote -
Frustrated
Your software is absolutely NOT user friendly. It is so confusing to navigate, and there are no instructions. I have wasted so much time trying to navigate this, I am beyond frustrated.
1 voteHi Gary,
Thank you for your feedback. Can you please share a little bit more information about the issue you’re running in to?
—Robert -
Add Rotate Page Function
Add the ROTATE PAGE function to this page. I have had to re-do the same form about 10x now because this function is not present.
1 vote -
fix it if you sell it
this **** does not work I have tried to fill in and sigh a simple form 3 times and it will not save or send or advance past the fill and sign screen. the online version does not work.
1 vote -
Document signed notifications
It doesn't do me any good to get a notification that says my document was signed unless the notification as some identifying information that tells me which document was signed. Is there a way to turn off these notifications? They aren't useful to me.
1 voteHello,
Thank you for your feedback. Yes, there is a way to turn off notifications. If you are still facing this problem please let us know and we will help you to turn it off.
Also, usually, the email you get shows the agreement name which was signed.—Robert
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Form doesn't work - boxes act like images
What happened to Acrobat's ability to recognize a form and set it up so that we could fill out the boxes? This is awfully cumbersome, forcing me to space over for each character. Not worth the money!
1 vote -
text appears too high. folder doesn't update
Since the latest revision, text appears higher on the form than it appears when you are in fill & sign mode. Also, new files don't appear unless you go out of "files" and go back in.
1 vote -
Shifting Text On Save/PDF Export
Hi! When I go to export my PDFs after using fill and sign to input text, the formatting of the text gets messed up. Everything seems to be shifting up one tick on export. It is really frustrating because I'm trying to make beautiful documents for my clients to sign for official record and even when I take the time to go in manually and readjust everything I'll find out it has shifted again. Can you please try to create total visual consistency between the data input UI and PDF exports? See attached file as a reference. It looks terrible…
3 votes -
Send for signature available by link
You should be able to send forms to be signed via link, not just e-mail. Ideally, you could have people fill out the document online after following a link and have the results sent automatically to an e-mail.
1 vote
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