451 results found
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Hebrew fields not available on downloaded copies.
Bug report: when using the online pdf fill & sign tool, I filled a form and signed it. When I downloaded it, I discovered all signatures and filled data was OK, except fields filled with Hebrew text. English or numbers were OK. Since this was a government issued form, the only acceptable language is Hebrew and I wasn't able to fill it. Note that the Hebrew text was saved and appeared online fine - it's the downloaded version that was faulty.
2 votes -
No Preview- Error 'something went wrong'
Not possible to preview contracts
1 voteHello,
We are sorry that you are having trouble with this feature. We are actively working on resolving this issue.
Thanks,
Adobe Acrobat Sign Team
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Not convenient.
It does not make sense that I can not change the recipient back to someone who was previously a recipient on the agreements.
1 voteHello,
Could you provide more information about your concern so we can help you? We appreciate your feedback and will take it into account.
Thanks,
Adobe Acrobat Sign Team
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FORMAT AND DISPLAY
Some words not display properly after download.
1 voteHello Yee Xuan,
We are sorry that you are having trouble with this feature, could you provide more information about it? For example, the file that you are having problems, if you are converting the file or other information that you might deem important.
Thanks,
Adobe Acrobat Sign Team
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Not being emailed when docs are signed
I am no longer receiving emails when documents are e-signed. All my notifications settings are set to send emails, but as of recently those have stopped. I won't be able to keep using this service if I am not properly notified when docs are signed.
1 voteHello Lindsay,
We are sorry that you are having trouble with this feature, could you provide more information about your problem? Since when have you stop getting the emails? if you don't have them in your junk email? and any other information you deem relevant.
You can also check the status of your agreements in Acrobat web, in Documents under Agreements or you can search for it
Hope this helps,
Adobe Acrobat Sign Team
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Not sure
Not sure what your NEXT STEPS ARE
Do I have to upload a document from my download folder I order to sign it?
1 vote -
Fill boxes moved in extension
When I open files in the extension on Chrome, the boxes to fill in the forms are not where they should be. If I open the same file in firefox (no extension) the boxes are where they ought to be.
It will only let me attach one file, so I've shown what it looks like with the extension in chrome.1 voteHello,
We are sorry that you are having trouble with this feature. We appreciate your feedback and will take it into account.
Thanks,
Adobe Acrobat Sign Team
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The fill and sign templates are not opening for use, but instead show an error.
Need help with agreement templates - when attempting to use them, instead of loading it errors out. This happens frequently since the Adobe update/change to Adobe Acrobat.
1 vote -
Signing Issue
I am on paying monthly for Adobe pro however for the last month, I have been unable to sign documents. When I try to sign, the bottom of the screen just says loading. I am getting very frustrated with the system.
2 votes -
Missing Hebrew characters
When using e-sign and filling the form with Hebrew character, after downloading the pdf file the Hebrew characters disappear.
In the attached file I have filled the two middle columns.1 voteHello Harel,
We are sorry that you are having problems with this feature. We appreciate your feedback and will check this issue.
Thanks,
Adobe Acrobat Sign Team
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Adobe Sign Addition Feature
I'd like a form field for an Adobe Sign template that can add numbers from other fields. e.g. I want people to fill in an expense report with Adobe Sign, but they are bad at math, so I want it to add the subtotal columns they fill in to automatically create a total, like I could in an Excel sheet.
1 voteHello Chelsea,
We appreciate your feedback and will consider it for future updates.
Thanks,
Adobe Acrobat Sign Team
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not user friendly
your apps is not user friendly. I could hardly put my signature on the document.
1 voteHello Nerissa,
We are sorry that you are having trouble with this feature. Could you provide more information about your problem so we can help you?
Here is a helpx link that might help you Fill & Sign
Thanks,
Adobe Acrobat Sign Team
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Delete files from the cloud
I need to delete some of these signed PDF's that are in the cloud. They store confidential personal information on them, and I want to delete them, but I don't see a way to delete - just to hide them. I want to download them and delete them from the cloud please. Thank you.
1 vote -
Need multiple signature options and typed option
I would like several signature options. I can only create one signature. Also, when I attempt to change my signature, the create option doesn't allow for typing, only drawing. I don't want to draw. I want a more professional typed option. Please advise.
1 vote -
Eliminating the free grandfathered Sign accounts is dirty
Not cool, Adobe. Now that you've done that annoying account migration, it seems you've eliminated the free Adobe Sign accounts, although when I click on my account, it claims I still have access to send and sign documents.
It allowed me to send one and now when I select a document to upload to get signed, it doesn't go any further because a popup comes up trying to force me to upgrade to something I don't want.
I originally was grandfathered on the 10 free contracts a month plan, then you took that away and downgraded me to 5. Then…
1 voteHi Lisa,
Could you please provide more account details.
Thanks,
Adobe Sign Team
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Please contact ne 0272691899
hi there,
currently one of our user encourting E sign access issue to solve this i contacting several times to help desk later my call us been transfer to business support team but no one is responding even if i stayed in the line for 20 minutes.
its a poor service what i faced today.
Regards
Madhan JN
Custom Care Nursing Ltd
+64 02726918991 vote -
Salvamento em nuvem quebrado
O salvamento de alterações feitas no documento (preenchimento de campos, anotações, etc) não está funcionando.
1 vote -
text to sign
provide text to sign option. where I can have a link texted to my client who will then open the document to sign
1 voteHi Diana,
Thanks for the feedback. We'll review your request.
Adobe Sign Team
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Let me DELETE a file
Let me DELETE a file, I had no idea I was giving you a copy of a file with personal information and now you offer no option to delete it. This was a signed agreement for payroll, I would never have used your software if I realized it was uploading to your cloud and I can't delete it. I'll never use your software for anything like this again.
1 vote -
Signature drawing box
Hi
This platform could really benefit with a drawing box for signatures. When assigning a doc to someone if they need a witness signature they are unable to complete it without changing all signatures.
1 voteHello Alexcia,
Thank you for your feedback. We will look into it.
Adobe Sign Team
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