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Acrobat Web

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449 results found

  1. Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Brent,

    Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.

    Thanks,

    Adobe Sign Team

  2. 파일 명이 한글의 경우 서명된 최종감사 보거서 문서의 헤더 정보가 ###으로 표기가 됩니다.

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  3. Why can I not the e-signature to work? I have used this several times and now all of a sudden it will not work. I have uninstalled adobe and reinstalled and still not working.

    6 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  4. E-signing a document using GR characters from a browser changes the font and the full name is not displayed correctly

    0 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  5. My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly

    2 votes

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  6. There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.

    Is there any best practice guides to getting the automatic signatures to line up when sending?

    1 vote

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  7. Adobe opens documents however then attempts to login to the site and glitches then closes the document. I have found the only way to open a document is to login then save the document then open it. Very disappointed that I paid a subscription for an extremely glitchy non effective product.

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  8. Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).

    1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  9. I used to have a whole bunch of options when I wanted to send a document for e-signature. Now, it doesn't give me any options, and it doesn't do what I want! I can't change the message like I used to, I can't add more receipients like I used to, I can't say that I've already created my signature fields like I used to. Document signing has always been frustrating, because the options change every single time, but now it is REALLY frustrating!

    4 votes

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  10. 1 vote

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    Need Info  ·  1 comment  ·  Fill & Sign  ·  Admin →
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  11. When using image as a signature, after saving the document (Using "Download this document"), the signature get downscaled to some quite bad and unusable quality.

    1 vote

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    2 comments  ·  Fill & Sign  ·  Admin →
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  12. why does adobe keep closing on me while in the middle of editing/filling in a document?

    1 vote

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  13. Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?

    2 votes

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  14. I was prompted to make an account so i could see documents i signed from work, but apparently Adobe just mines data and has no purposeful use. I will complain to the merchant who directed me here

    1 vote

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    Need Info  ·  2 comments  ·  Fill & Sign  ·  Admin →
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  15. Valid emails are bouncing when trying to use Adobe Sign. I've tried canceling. Resaving and resending. Etc. Been happening since late yesterday.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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  16. !This is about Adobe Acrobat for Teams!
    We are using Teams and just installed the Adobe Acrobat App. We are working with many different pdf forms where coworkers fill in data with e.g. their working hours. It would be kindly apprechiated that we can share a .pdf within Teams, then people can fill in Data to the .pdf form.
    First Picture (nr1.jpg) shows a section of the .pdf form in teams where u cant fill in data. Second Picture (nr2.jpg) shows a section of the .pdf form opened in Chrome, where you can fill in data!

    1 vote

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  17. 1 vote

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    Resolved  ·  0 comments  ·  Fill & Sign  ·  Admin →
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  18. Trying to sign documents but when I upload them to sign they screen stays blank

    2 votes

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    1 comment  ·  Fill & Sign  ·  Admin →
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    Hi Spencer,

    Are you still having the issue? Are you seeing it with all documents or just certain documents? Would you be able to share a test document with us to replicate the issue?

    Thanks,

    Adobe Sign Team

  19. I'm highly dissatisfied with this experience, I waited an extremely long time to fill out and sign two documents. The filling out process went fine, but when it went to signing everything fell apart. Somehow the system saved the document with a small signature, not the one I resized, and you can't fix/delete those after saving. Once I put an entirely new page in, the signature would go in fine, but then it would "save my changes" forever after it already said "Changes Saved" and then it wouldn't download correctly or print. I will never use this again.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Landon,

    Thank you for your feedback. Would you be able to share some test documents with us so we can try to replicate the issue?

    Thanks,

    Adobe Sign Team

  20. Your form filling is bad, the letters are too big for the input boxes so most of the form inputs are only partly elligible. You should include an option to change the size of the text.

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Hi Shane,

    Thanks for your feedback. The fill and sign tool should have options to change font size. Could you please share more details for the issue you're facing and a screenshot if possible.

    Thanks,

    Adobe Sign Team

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