622 results found
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Activity list not complete
When viewing an Activity for a document that is Out for Signature, the activity list does not show the Reminders that have also been sent. The activity list is misleading and incomplete.
3 votes -
電子サイン機能での日本語入力の不具合について
Acrobat Pro（デスクトップ アプリ）で、「電子サインを依頼」機能を利用する際に、不具合が生じています。
具体的には、以下の操作の際に、高い確率でエラーが生じ、操作を受け付けなくなる、というものです。
・「この文書に電子サインする受信者を追加」のコメント欄や件名に、日本語で入力
・契約書のテキストフィールドに、日本語で入力一度操作を受け付けなくなると、デスクトップ アプリを再起動するまで、不具合が続きます。
英語での入力や、テキストエディタからのコピー＆ペーストでは、このエラーは生じません。また、ブラウザ上での電子サイン操作であれば、日本語入力も問題なく行えます。
契約書の送信時に、非常に大きな問題となっており、早急の解決を望んでおります。
1 vote -
E-signature freezing
When I attempt to complete an e-signature on the desktop app or through my documents on my hard drive, it freezes and I am unable to complete. Is there a fix for this?
1 voteHi Cassandra,
Are you trying to complete e-signature on Acrobat desktop app? Are you trying to sign your own documents or documents sent by someone else? Does it happen to all documents or just some particular ones?
Could you please share more details (and test documents if possible) so we can investigate?
Thanks,
Adobe Sign Team
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Complaint about update
This new version of sharing documents for e-signing is terrible. Can we go back to the old version?
If not how do I cancel my subscription?
1 voteHi Rebecca,
Could you please share more details about the issue? Where did you try to share? What problems or difficulties were you facing? Could you also share screenshot?
Thanks,
Adobe Sign team
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a glitch with right-to-left signatures
Hi, I noticed that when a customer chooses to sign his name in Hebrew- the signature showen the opposite way- from left to right instead of right to left like it should be in Hebrew
1 voteHi Uri,
Thank you for your feedback. We will look into this.
Thanks,
Adobe Sign Team
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It would be helpful to have a feature to password protect documents before they are signed. In the event that the email is sent to the wrong
Add password protection for unsigned documents
1 vote -
Account info can't be changed
How do I remove Lee & Associates from my account? Your emails to clients state "Certificate of Completion between Lee & Associates NCSD and Lynn Otto is Signed and Filed!". I haven't been with Lee & Associates since 2012.
1 voteHi Peter,
Are you still facing the issue? We didn't see Lee & Associates in your account. Please let us know if you still need assistance.
Thanks,
Adobe Sign Team.
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Quit sending so much spam!
Because Adobe sends so many spam emails (including to your customers), most spam filters and firewalls block your emails. We use this software to send agreements to customers to get e-signed. If you can't fix your problem of not spamming people, we'll have to go back to docusign or find another service.
1 vote -
Missed Opportunity of convenience
Discovered on the acrobat.adobe.com/link/home page I can drag and drop files onto the desired tool to begin the process (Request e-signature.)
After the request is completed though, it seems like a missed opportunity that the similar frame on the confirmation page does not have that functionality.1 vote -
E-sign link via TEXT
Would be very helpful to be able to send the signature request via text message link, so that customer gets a text alert message and opens link into the e-sign website.
4 votes -
Web Application Navigation
Back to Documents/Agreements list.
After selecting a document to review, the document is displayed, but there is no in page navigation to get back to the document list.
When working in the webapplication, the ideal is that the application provides all the control and navigation as in many webapps, using the browser's Back command confounds the links, search criteria or other issues.
Please provide the appropriate navigation on the webpages.1 vote -
Better Filters
The only filter available is date?
Need much better filtering capabilities to find specific agreements in progress or completed.1 vote -
signing in constantly
Why do I constantly have to sign in again and again? it is so annoying? It seems like every time I try to read a pdf it asks me to sign in all over again!
1 vote -
Complete in Order/Any Order default
There should be a default setting for this.
Depending on the organization or task, a user will find a preference. Having to change from the default on each submission is a waste of time.1 vote -
Adobe Acrobat Pro server problems!
I pay a monthly $14.99 to use Adobe Acrobat Pro subscription. I use the sign document feature daily with our Service Ticket agreements for my clients. However, the last few weeks I cannot get any work done in a timely manner. Adobe Acrobat Pro locks up while logging in, opening documents, sending templates to clients for signing, editing templates, etc., etc. It has become a minute by minute nightmare. I thought it might be my wifi or computer but no matter which computer I use, iPad, iPhone, wifi, etc. Adobe Acrobat Pro is problematic. I am ready to through it…
4 votesHello Craig,
Are you still facing the issue?
Thanks,
Adobe Sign Team
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Automatic Language selection prevents use of signature module
Please allow the user to select a language in the signature module. We are a bilingual company, may of our forms are in both English and Mandrin to allow ease of use in both the US and China. English however is our language of choice. We cannot use Adobe sign and it automatically sends for signature using Mandrin. I and my Us colleages do not read or speak the language. While I am sure this was intended as a convenience it actually prevents us from using the module, it's difficult to sign when the instructions are automatically provided in a…
1 vote -
no way to remove date/time stamp from signatures now
What happened to being able to remove the date/time stamp to the signatures? Previously, it was easy to turn it off/on under settings. You need to reinstall that feature. There is no clear way to turn off the date/time stamp now.
1 voteHi Val,
Thanks for your feedback. We will look into this.
Adobe Sign Team
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Slow response for Signors approvers
Receiver of E-sign request is experience errors ("Network Error") and perceived slowness in switching to Management screen after signing documents and loading documents.
I understand there may be issues with Firewall and other security applications in place that could limit throughput, but Esign is an important service for enterprises and would hope some promotion to white-list appropriate websites providing this service would be communicated.1 voteHi,
Thanks for your feedback. We'll look into this.
Adobe Sign Team
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Emerald card
I what my money
1 voteHi Orville,
Thanks for reaching out and apology for any inconvenience caused. Please let us know if you have any concerns using the application.
Regards,
Acrobat web team
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Rebecca Rodriguez
Need to sign documents found it at adobe,what do I do next
1 voteHi Rebecca,
Have you been able to get what you needed? You can sign up for a free account to try out from https://acrobat.adobe.com. Please let us know if you have questions.
Thanks,
Adobe Sign Team
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