216 results found
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Date and Time
There is no way to check the date and time I shared a file with a receipient. I would say this is fundamental information.
1 voteHi Austin Rollinson,
Thanks for reaching out. The feature to view date and time when a file is shared is not supported yet. We would be reviewing your request internally.
Regards,
Harshpreet -
Share Folders
Why is it so difficult/impossible to share a folder?
2 votesHi Becky,
Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.
Regards,
Harshpreet -
Fix it!!
You seem to have changed my plan so I can't send files the way I did in the past. You no longer allow a file to be sent to me or create a link for download
1 voteHi,
Thank you for contacting us. Can you please provide us with the following information to assist you better.
1. Are you facing this error for all type of files?
2. Is it possible to share the steps you are trying to share this file?
Regards,
Harshpreet -
Michaelholy901@gmail.com
Google cloud permission to watch over
3 votesHi Brian,
Thanks for contacting us. Could you please help us understand the issue you are facing.
Thanks,
Harshpreet
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Excellent support system thanks for sharing
Thanks for sharing your services
2 votes -
deliver to the communities
@customnotificationsounds
1 vote -
Comments disappeared from shared PDF
I made comments before sharing this document and now the comments have disappeared. I can still see the highlights in the page thumbnails on the left, but they're not showing up on the actual pages.
3 votes -
Device limitations
The device limitation is not suitable for an agency that utilizes multiple devices. Whoever I spoke with said we could up just Adobe Acrobat and that would solve the problem.
We need to have a solution so more than two people can view PDF's at one time without kicking people/devices off.
2 votesHi,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Share the screenshot or description of what exact issue you're facing.
2) If you want that more than two people can view PDF at same time, please refer mentioned steps for sharing a document:
- Navigate to “Your Documents” section
- Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
- You can use any of the two options to share your file to others.
- Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html
Let us know if this helps.
Thanks,
Harshpreet
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Things I miss in the updated version of PDF sharing
Not sure why you took away the blue DONE button or why I can't see the drop-down menu of page numbers at the bottom of page so I can easily jump to other pages instead of scrolling, but can you bring both of those features back?
1 voteHi Carolyn,
Thank you for contacting us.
Can you please provide us with the following information to assist you better:
- Is this happening for all files?
- Is it possible to share a screenshot of preview of file ?
Regards,
Harshpreet
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Creating Link not working
The create link is not working. I'm trying to create a link for 73KB file and it is not creating. Is there any limit on file size?. Could you please fix this looks like a bug
2 votesHello Mudasir Syed,
Thank you for your feedback. There is no size limit on the file to share. To assist you better, can you please help to apprise with below information
1) Is it happening for all files or with any specific document only?
2) Share the screenshot of the error that you are getting while trying to create the link
3) System configuration that you’re using (browser name & OS )
Hoping to hear from you soon.
Regards,
Harshpreet
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Can't simply upload and share docs
I can't tell you how much trouble I have navigating the Acrobat UI in order to simply upload and share documents. I'm an Adobe employee and an MIT graduate and I find these things nearly impossible to figure out in either the Acrobat app or the Acrobat site. I want to do what I could easily do with Adobe Send: (a) create a folder, (b) upload several docs into the folder, (c) select the docs I want to share externally, preferably as a link in one email. But, all of these steps were quite hard to figure out in the…
2 votes -
Yo
Ghu
1 vote -
Error message when trying to protect a pdf
Hi, I keep getting an error message whenever I try to password protect a pdf
4 votes -
Confusing – frustrating
How can I share my saved document with my post it notes visible to the person I share it with
1 voteHi Jennifer,
Thank you for contacting us. Please refer mentioned steps for sharing a document:
- Navigate to “Your Documents” section
- Select the file you want share. You will see “Share with Others” and “Get a Link” option in right hand pane :
- You can use any of the two options to share your file to others. Please check attached screenshot for possible options.
- Notes added to the file would be visible after sharing as well.
- Also here’s an article to guide on sharing PDFs: https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html
Let us know if this helps.
Thanks,
Harshpreet
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collaboration and sharing
Provide users with the ability to share the contents of an entire folder. This is very important in business and government to be able to give a manager/supervisor permissions to view and comment on the entire contents of a folder.
1 vote
AdminHarshpreet Kaur
(Admin, Adobe)
responded
Hi Chad,
Thanks for reaching out. The feature to share the complete folder is not supported yet. We would be reviewing your request internally.
Regards,
Harshpreet
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Difficult
This entire program is difficult to use. Especially difficult when trying to send an email to someone.
2 votesHello Hope,
Thank you for contacting us. To assist you better, can you please apprise us with the following information:
1) What are the steps that you are trying to follow while sharing file?
2) Share the screenshot or description of what exact issue you're facing
3) Is it happening for all files or with any specific document only?
Thanks,
Harshpreet
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Unable to share file
I keep getting an error message saying this: "You have reached the maximum number of recipients. You can instead click "Get a link" to generate a shared link." There are no recipients for this file...
1 vote -
Show share link so I can compare to paste from clipboard.
STOP Changing it. Most recent change closes the link window. It is really helpful to be able to SEE the link URL to verify I'm pasting the right link into my email app instead of the last one that might be in the clipboard. Under the most recent change, I cannot see the link on Adobe to compare against my PASTE. It worked great in October, you broke it in November, Just started working again, and now you broke something else. Please STOP changing it. Your changes are not helping.
1 vote -
Sharing PDF for Comments needs more features such as bookmarks
I am testing Acrobat DC for sharing PDFs for commenting. The commenting part works OK but the full palette of comment tools such as textbox, draw rectangle, arrows, etc would be useful. Also bookmarks created before sharing are visable in the shared document but any bookmarks that are created afterwards by any party disappear. Due to these shortfalls I will not be upgrading to DC, Acrobat Pro 2017 is working just fine.
1 vote -
interface
not obvious how to share the file once it is already uploaded into the document cloud
1 vote
- Don't see your idea?