224 results found
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This sucks
Cannot open an adobe PDF, has been sent multiple times but will not open. Have BOTH versions of Adobe Acrobat and Adobe Acrobat Reader DC - what's going on?????
1 vote -
Can't select text on PDF's Adobe online
Why on earth would I want to use Adobe online when it doesn't even let me select text from a PDF unlike opening it with Edge or Chrome PDF viewer
1 voteHi Trevor,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only? Will it be possible to share a sample file with us?
2) The device configuration that you’re using (OS and Browser name)
Hoping to hear from you soon.
Thanks,
Harshpreet
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errore Adobe
qando scarico in file pdf mi chiede sempre di scaricare ed installare il programma Adobe, anche se ho un abbonamento.
1 vote -
PDF Default
Why are PDF's still opening in Chrome after I've disabled the settings and set the default to open in the app? This is annoying and inconvenient
1 vote -
Compressing files - Text Issue
Hello.
Some of the students at our institution are having issues reducing the size of files exported from Turnitin. There seems to be an issue with the font conversion (see attached file)
Are you able to advise?
Paul1 voteHi Paul,
Thanks for reaching out to us. Can you please share original file with us if possible? We can investigate it further and get back to you.
Thanks,
Shweta
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Slow Rendering on M1 Max
The rendering of PDF files on 2021 16-inch M1 Max MacBook Pro (64 GB) on macOS 12.2 is very slow.
The scrolling is around 5 fps or less, while disabling font smoothing increases fps, it is still too slow (around 10 fps).
The PDF viewed is at https://www.khronos.org/registry/OpenGL/specs/es/3.2/GLSL_ES_Specification_3.20.pdf2 votes -
1 vote
Hello Now Balagi,
Thanks for reaching out to us.
Sorry for the inconvenience. Please contact the author/creator of the PDF file for the password.
Thanks,
Harshpreet
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Current page changing unexpectedly
Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.
1 voteHi Brigham ,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Harshpreet
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Cannot change default view settings
I would like the ability to change the default page view settings when opening a pdf in Adobe Acrobat Online, which I understand is the same product as Adobe Document Cloud.
The home page of the online app that I am referring to is: https://acrobat.adobe.com/link/home/?x_api_client_id=edge_extension_viewer
I want to change to Fit One Full Page (or Single Page View + Zoom to page level)
I have a DC Pro for Teams licence.1 voteHi David,
Thank you for your feedback. We appreciate your taking out the time to make us better.
This feature is not yet available on DC Web. We have made a note of the same and shall try to incorporate it soon.
Regards,
Harshpreet
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Local PDFs not opening in Edge extension
I'm not able to open local PDF files from my computer in the Acrobat extension. It works however with PDFs from external sites.
1 vote -
PDFs showing up blank
PDFs aren't showing when I try and view them from a review link.
3 votesHi Lulu,
Thanks for reaching out. Please let us know if you are still facing issue in viewing the review file.
Regards,
Shweta -
can't open documents anymore. This morning was ok but not tonight.
I can't open my Adobe documents anymore. They are in my download list but I can't open them.
1 vote -
Pls add dark mode
Please add dark mode
4 votesHi SuperHero,
Thanks for reaching out to us. We are reviewing this request internally.
Regards,
Shweta -
not working
it keeps saying my free trial has expired even though i paid the monthly fee and i cannot run adobe on my desktop
1 vote -
Good
I love it
1 voteThanks Chabalala. We are glad that you like Acrobat Web experience.
Regards,
Shweta -
Document won’t appear on my iPhone.
I can’t see my document, although I linked the Adobe doc with my Apple ID.
1 voteHi Barbara,
Thanks for contacting us. Please let us know if you are still facing this issue?
Regards,
Shweta -
Adobe Acrobat Reader preview fills RAM
When I try to preview the pages on PDFs it constantly fills up my RAM.
On older Versions it does not happen.OS: Windows 10.0.17763 Build 17763
Adobe Version: DC 2021.007.200911 vote -
Adobe Acrobat Reader preview fills RAM
When I try to preview the pages on PDFs it constantly fills up my RAM.
On older Versions it does not happen.OS: Windows 10.0.17763 Build 17763
Adobe Version: DC 2021.005.200581 vote -
Document Link Stopped Working
There is an error that happens sometimes when clicking a previously working link. after clicking the link the adobe document wont load, it displays a grey screen with the following message in it 'Something went wrong, try again later". I am having to go to my adobe home page and access the document from my recent document links.
1 voteThanks Jake for reaching. We are reviewing the issue internally and will be actively working on it.
Regards,
Shweta -
Dosyayı açamıyorum
Bu simgeler ne anlama geliyor
1 voteHi Demir Erzurum,
Thanks for reaching out. To assist you more, we would need a screenshot of the icons that you are talking about. Can you please share the screenshot ?
Regards,
Harshpreet Kaur
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