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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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Acrobat Web

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232 results found

  1. PWA File handling doesn't work as expected

    I have installed Acrobat PWA on Windows from an Edge browser and I wished I could open a PDF document which is stored locally on my machine and luckily, I found the "Open with Acrobat online" option available from the file context menu, YET, when I opened the PDF, it doesn't work as expected and the document does not open. I hope you guys fix this; I'd really appreciate having Acrobat online as my default PDF viewer. Thanks.

    2 votes
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Under review  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Youssef,


    Thanks for reaching out. We are considering your feature request that we are reviewing internally. We will let you know once this functionality will be supported.


    Regards,

    Shweta

  2. Automatic skipping slides

    I'm finding it impossible to review a presentation as it skips through the slides automatically, faster than I can even read them. I have no control over this. Multiple presentations are doing this. Sometimes it skips through two slides for every one click, and sometimes it blows through 50+ pages.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi James, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better :

    1) Is it happening for all files or with any specific document only? If possible, kindly share a sample file with us.

    2) Share the screenshot or description of what exact issue you're facing in opening the ppt file.


    Hope to hear from you soon.


    Thanks,

    Harshpreet

  3. Text/Images lost - only blank pages

    for one of my scans, all pages are now blank. cannot see a previous version. Important information lost.
    I have tried to move it, rename it without success

    2 votes
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Mathieu,


    Thank you for contacting us.

    As per the attached pdf, only last page has content and others are blank. To check this further, Can you please help to share original scan images as well ?


    Thanks,

    Harshpreet

  4. 印刷する再のエラーが出る

    MacOS 12.4でPDF Viewerで印刷するとか習っずエラーが起きる。
    改善してほしい。

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Is it happening for all files or with any specific document only? 

    2) Share the screenshot or description of what exact issue you're facing in printing the PDF file.

    Thanks,

    Harshpreet

  5. ZO VRESELIJK SLECHT. NIET te gebruiken.

    Zo VRESELIJK SLECHT. Niet te begrijpen en onwerkbaar.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Chris, 

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:

    1) Share the screenshot or description of what exact issue you're facing.

    2) Are you facing the issue on all files or any specific file ?

    Thanks,

    Harshpreet

  6. botao abrir arquivo na area de trabalho

    Boa tarde!
    Tenho um consultoria de TI, e muitos clientes utilizam o Sharepoint da microsoft.
    Seria interessante colocar um botão de abrir esse arquivo no aplicativo da área de trabalho, para que eu possa mexer em arquivos pdf no aplicativo do computador e não no navegador.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
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  7. border display issue

    It would be great if the issue with Adobe and borders could be resolved. Changing the magnification of a PDF'd Word file with table borders, changes the appearance of those borders, in terms of width. In the case of a graphic image border, it may appear to be missing on one or more sides, at various magnifications. Since one doesn't know how a client who is receiving the file will view it, this is a cause of difficulty. In PowerPoint, text boxes without borders will show up as bordered, especially if the file is printed in grey scale.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
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  8. This sucks

    Cannot open an adobe PDF, has been sent multiple times but will not open. Have BOTH versions of Adobe Acrobat and Adobe Acrobat Reader DC - what's going on?????

    1 vote
    1 comment  ·  View PDF files  ·  Admin →
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  9. Can't select text on PDF's Adobe online

    Why on earth would I want to use Adobe online when it doesn't even let me select text from a PDF unlike opening it with Edge or Chrome PDF viewer

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Trevor,

    Thank you for contacting us. Can you please apprise us with the following information to assist you better:


    1) Is it happening for all files or with any specific document only? Will it be possible to share a sample file with us? 


    2) The device configuration that you’re using (OS and Browser name)


    Hoping to hear from you soon.

    Thanks,

    Harshpreet

  10. errore Adobe

    qando scarico in file pdf mi chiede sempre di scaricare ed installare il programma Adobe, anche se ho un abbonamento.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
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  11. PDF Default

    Why are PDF's still opening in Chrome after I've disabled the settings and set the default to open in the app? This is annoying and inconvenient

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
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  12. Compressing files - Text Issue

    Hello.

    Some of the students at our institution are having issues reducing the size of files exported from Turnitin. There seems to be an issue with the font conversion (see attached file)

    Are you able to advise?
    Paul

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Paul,


    Thanks for reaching out to us. Can you please share original file with us if possible? We can investigate it further and get back to you.


    Thanks,

    Shweta


  13. Slow Rendering on M1 Max

    The rendering of PDF files on 2021 16-inch M1 Max MacBook Pro (64 GB) on macOS 12.2 is very slow.
    The scrolling is around 5 fps or less, while disabling font smoothing increases fps, it is still too slow (around 10 fps).
    The PDF viewed is at https://www.khronos.org/registry/OpenGL/specs/es/3.2/GLSL_ES_Specification_3.20.pdf

    2 votes
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?

  14. Passward

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hello Now Balagi, 


    Thanks for reaching out to us.

    Sorry for the inconvenience. Please contact the author/creator of the PDF file for the password.

    Thanks,

    Harshpreet

  15. Current page changing unexpectedly

    Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Brigham ,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.

    Regards,

    Harshpreet

  16. Cannot change default view settings

    I would like the ability to change the default page view settings when opening a pdf in Adobe Acrobat Online, which I understand is the same product as Adobe Document Cloud.

    The home page of the online app that I am referring to is: https://acrobat.adobe.com/link/home/?x_api_client_id=edge_extension_viewer

    I want to change to Fit One Full Page (or Single Page View + Zoom to page level)
    I have a DC Pro for Teams licence.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi David,

    Thank you for your feedback. We appreciate your taking out the time to make us better.

    This feature is not yet available on DC Web. We have made a note of the same and shall try to incorporate it soon.


    Regards,

    Harshpreet

  17. Local PDFs not opening in Edge extension

    I'm not able to open local PDF files from my computer in the Acrobat extension. It works however with PDFs from external sites.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
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  18. PDFs showing up blank

    PDFs aren't showing when I try and view them from a review link.

    3 votes
    0 comments  ·  View PDF files  ·  Admin →
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  19. can't open documents anymore. This morning was ok but not tonight.

    I can't open my Adobe documents anymore. They are in my download list but I can't open them.

    1 vote
    0 comments  ·  View PDF files  ·  Admin →
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  20. Pls add dark mode

    Please add dark mode

    4 votes
    0 comments  ·  View PDF files  ·  Admin →
    How important is this to you?
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