Document Cloud Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Downloading (saving & prinitng) probems with Adobe Acrobat DC Cloud.

    HI, I am based in Singapore and I purchased Adobe Acrobat DC Cloud on-line yesterday (3 Nov 2018). I have problems downloading (including saving or printing) my PDF files into my computer. Can you help? Please contact me urgently to resolve my Adobe Acrobat problems, thanks.

    11 votes
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  2. Unable to read pdf from documentcloud.adobe.com account

    I am unable to read the document on from my account on the documentcloud.abobe.com.

    I have a message o the following effect
    "Please wait...

    if this message is not eventually replace by the proper contents of the document, you PDF viewer...."

    (but I can read the same document from my laptop using adobe acrobat reader DC )

    5 votes
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  3. Adobe update is crazy

    Why can I print from Adobe document stupid cloud. I should of never updated. When I do print half the pages is missing . Wish I could go back to old version without an update Also when I want to send a email I would like to go thru google email .

    4 votes
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  4. Incorrect PDF display?

    Why are the highlighting and comments I added on the iOS app not visible on the web page?

    3 votes
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  5. outlook pdf previewer

    outlook previewer without acrobat reader, only acrobat pro installed

    2 votes
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  6. 2 votes
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  7. Cropped document view

    In der Ansicht "Freigegeben" geht das Layout über den rechten Bildschirmrand hinaus, sowohl im Vollbild- als auch im Fenstermodus.

    MacOS 10.13.6
    Google Chrome Version 71.0.3578.80

    2 votes
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  8. Unhappy With Your Reader

    I've got to tell you that I do not like your new pdf viewer. When all you want to do is read a pdf, you've just got too much stuff in the way. I had to switch to usiong Google Chrome instead. It provides a clean view of the files without all of the unnecessary junk. Sorry. But I think you should just go back to the basic reader you had so long ago.

    2 votes
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  9. Cannot attach PDF to our system in this format.

    We cannot attach this document in our agency management system as we could when the document was a pdf on an email.
    How can we solve this without converting the document and then attaching? This is too many steps for the amount of documents we handle.

    2 votes
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  10. Really bad code

    You can start by fixing your code so someone with an industry standard browser can view documents, which is the entire purpose of this website.

    1 vote
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  11. 1 vote
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  12. Problème limite stockage

    Bonjour, depuis la dernière mise à jour système, une erreur subsiste sur mon compte Adobe, impossibilité d’enregistrer le moindre PDF sur mon compte IcloudPDF
    Ceci est très ennuyeux surtout que je ne peux plus faire de Scan sans les perdre.
    Que puis je faire, merci d’avance de votre
    compréhension..
    comment puis je savoir ma capacité
    stockage ?
    Merci de votre réponse.

    1 vote
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  13. 1 vote
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  14. sync doesn't work

    Sync doesn't appear to work between pc and iphone app.

    1 vote
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  15. Nicht zu empfehlen

    sehr unübersichtlich. Preis Leistung absolut nicht gerechtfertigt

    1 vote
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  16. Normal account for free and register for using

    Backup for the Free world to open account is free and register by the user is may not be able to open account just wanted to leave the account may have to open account is free to open account using normal account Thanks

    1 vote
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  17. Update sucks

    Where to start? My old laptop died, and you FORCED me into Acrobat Pro DC when I set up a new machine. This software is a ******* train wreck. It is slowing me way down, particularly with scanned documents. I opened a doc, ran OCR, and saved it. But every time I navigate to a new page, Acrobat stops to "recognize" the page again. Why is doing this over and over and over and over and over?

    Then, to make matters worse, when I save the file, I get a modal dialog that says "Please wait while the document is…

    1 vote
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  18. Hello

    hello

    1 vote
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  19. 1 vote
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  20. Document cloud download page problem with Portfolios

    When sending a password protected PDF Portfolio through the Document Cloud, this page is very confusing for the recipient because is requests the password, and than says to download Reader. However, they are often unaware of how to download the file to open with Reader because the download button is so small at the top. It would be extremely helpful if you can improve the way this page interacts with Portfolios so that they are easier to download. Maybe a larger download button, or a way for it to handle Portfolios differently so that they know that they have to…

    1 vote
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