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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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194 results found

  1. Please add dark mode

    I cannot figure out how to put Adobe Acrobat in dark mode. And I greatly prefer working in dark mode.

    1 vote

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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Renee Mellinger, 

    Thank you for contacting us. We are glad to inform that dark mode is already available in Acrobat Web. Please find below steps to enable dark mode. 

    • Go to Profile and open settings
    • On the setting pop up, scroll down to see the Appearance setting. Please check attached screenshot
    • Select the value to Dark and click on Save. 

    Regards,

    Acrobat Web Team. 


  2. Page order cannot be optimized for each language on document spread pages.

    For example, in documents written in vertical Japanese text, pages are generally displayed in right-to-left order. Currently, however, pages can only be displayed in left-to-right page order, and there is no way to optimize the page order for a language. A option is needed (it already exists in desktop application).

    1 vote

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    Under review  ·  5 comments  ·  View PDF files  ·  Admin →
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  3. Generaly

    Not work acrobat

    1 vote

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  4. O

    No now

    1 vote

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  5. Errors, unusable software

    I purchased acrobat a few weeks ago but the software is completely unstable and almost unusable. Whenever i open a document i get error messages and the screen freezes, i will be cancelling my subscription and seeking an alternative PDF software if this is not solved quickly

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Gwydion, 

    Thank you for contacting us. To assist you better, Can you please apprise us with below information?

    • Are you using Acrobat on desktop or browser?
    • Screenshot of error message

    Regards,

    Harshpreet

  6. Adobe Web Browser Suggestions (Chrome)

    Please Please Please!!! Bring back the whole file name or an option where we can hover over the name and see the whole file name. If you could bring back the download PDF quick access icon instead of having to click the three dots and hit download.

    1 vote

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  7. EM size > 1000 causes display error only in acrobat

    This is a SOFTWARE BUG in Acrobat reader. This PDF is not malformed. The embedded font has an EM size of 1736, rather than 1000, and the scaling is not being done.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi D Olifant, 

    Thank you for sharing the file. We are able to see the issue and will be working to fix the same. We will get back to you once issue is resolved. 

    Regards,

    Harshpreet

  8. update the full screen feature

    Please add a full screen feature where all the side panels hides and only pdf document is visible.

    1 vote

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    0 comments  ·  View PDF files  ·  Admin →
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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Noddy,

    Thanks for your feedback! 

    We haven’t added full screen feature yet but we love the idea so much that we've begun working on it and plan to add it soon. 

    Regards,

    Harshpreet

  9. Text in UI cut off

    The blue info box is cut at the bottom.

    1 vote

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    Need Info  ·  2 comments  ·  View PDF files  ·  Admin →
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  10. Adobe Icon view seen as blank page on attachment in outlook since MacOS 13 Ventura update

    Adobe icon preview shows as blank thumbnail page when sent in outlook since MacOS Ventura update. Is there a fix for this?

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Juanita Brownlee, 

    Thank you for reaching out to us. To assist you better, Can you please apprise us with below information ?

    • Are you using Acrobat Desktop or Acrobat Web ?
    • Is it happening for all files or any specific file ?
    • Workflow that you are trying

    Regards,

    Harshpreet 

  11. Otimização de visualização

    Deixar a plataforma web do Adobe Acrobat Reader mais otimizada.

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Lucas Gabriel,

    Thank you for contacting us. To assist you better, Can you please help to share the exact issue that you are facing ?

    Regards,

    Acrobat Web Team

  12. File menu doesn't appear so no option to manipulate files in any way

    I have no options to preview pdf documents anymore, also, there is no options menu, just a indefinitely spinning wheel after clicking on 3 dots icon for more document options.

    1 vote

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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Marin Knezevic,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.


    Thanks,

    Harshpreet

  13. Can't view any documents online

    Can't open any of my PDFs that I shared on my account :(

    1 vote

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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Babet van.der.made, 

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you. 

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier. 

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  14. Won't load the pdf after clicking it on the 'Recent' Tab

    Cant load pdf documents after clicking them in the Recent tab..
    Tried multiple browsers, and macs, wont help.

    2 votes

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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Rotem Tal,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  15. Bad, doesn't work

    Impossible to download or view the pdf uploaded on Adobe Acrobat, that's quite incredible to see that the most basic feature doesn't work and that I should go on a free alternative to reacht he desired output.

    1 vote

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    Resolved  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Philippe Gary,

    Thanks for your patience. We are glad to let you know that the issue reported by you has been addressed. We request you to please try out the experience again and let us know if issue is fixed for you.

    It would be great if you can try on incognito mode or any other browser, where you have not used Acrobat earlier.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Thanks,

    Harshpreet

  16. Adobe speed lagging.

    Adobe DC documents are moving very slowly where it freeze up frequently. Is there a known internal issue with Adobe as our organization has not been able to resolve.

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Tiffany, 

    Thank you for contacting us. To assist you better, Can you please apprise us with below information ?

    1. Is this happening for all files or any specific file?
    2. Is it possible to share a file for which you are facing this issue?

    Thanks,
    Harshpreet

  17. Enable interactive elements

    Please make it possible that viewers can use interactive elements (made in Indesign) in the shared PDF.

    1 vote

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    Under review  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Niels, 

    Thanks for sharing your feedback. While we are reviewing this request internally, Can you please apprise us with below information ? 


    • Type of interactive elements that you use in InDesign 
    • Is it possible to share the original InDesign file ?

    Thanks,

    Harshpreet

  18. Unable to read PDF files

    I have an Adobe Acrobat account but all of a sudden all my PDF files are unreadable. The message is telling me it can't find the file and to check if I have the address correct.
    As I use a lot of PDF files, I need to know what has happened and how to fix it quickly

    2 votes

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    Need Info  ·  AdminShweta Sharda (Admin, Adobe) responded

    Hi Tracey,


    Thanks for reaching out to us and apology for inconvenience caused. It would be good if you can share the screen of error message you are seeing. Are you trying to view shared file?


    Regards,

    Acrobat web team 

  19. PDFs will NOT open on my laptop!

    Cannot open any PDFs on my laptop. Have spent hours upon hours and my IT guy has spent hours upon hours trying to resolve it.
    NOT HAPPY!

    1 vote

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi Sally,

    Thank you for contacting us. To assist you better, Can you please apprise us with below information ?

    • Are you using Acrobat application on Desktop or Web ?
    • Is it possible to share any pdf that you are trying to open ?

    Regards,

    Harshpreet

  20. Katastrof

    Hela upplägget är värdelöst.. är inloggad på vårat "adobe" men det fungerar inte att klicka på en PDF och få den öppnad, utan FÖRST öppnat programmet sedan skall jag leta efter filen... katastrof dåligt!

    0 votes

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    Need Info  ·  AdminHarshpreet Kaur (Admin, Adobe) responded

    Hi, 

    Thank you for contacting us. To assist you better, can you please apprise with below information ?

    1. Are you using Acrobat on Web or Arobbat desktop?
    2. Steps of workflow, that you are trying to perform

    Regards,

    Harshpreet

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