194 results found
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Opens Blank in Cloud | Fine in Local Reader
This file, attached, when I try to open it in your web editor or in the Edge Browser extension, it just shows up blank. I can resave it, I can compress it, I can't search it. But even after resaving or compressing I can't see anything in the document unless I open it up in 1) your offline DC reader, or anyone else's PDF reader, including Edge's own PDF extension/viewer.
Just figured you might want to know about the issue. I'm not too worried about it, but ya'll might want to use the document for internal troubleshooting.
~ Thanks !!
1 voteHi Eric,
Thank you for contacting us. We tried with the file that you shared, but it's opening fine for us. Can you please try again and share the screenshot of the issue faced ?
Thanks,
Harshpreet
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Literally nothing works and I can't even sign in
I just bought Adobe and literally no aspect of what I have bought so far has worked. Complete waste of money... its literally the only way to do anything with pdfs so its impossible to not have it. But it is literally useless because it doesn't work anyways.
1 voteHi Avery,
Thanks for contacting us. Could you please help us understand the issue you are facing?
Thanks,
Harshpreet
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So helpful!!
So helpful!!
1 voteThanks for your feedback, Bekah!
Regards,
Harshpreet
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adobe popup is annoying
the Adobe home screen pops up every time I open a PDF. Signing in does not help. How can I stop this? It is extremely annoying!
2 votesHi,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only? If possible, Kindly share a sample file with us.
2) Share the screenshot or description of what exact issue you're facing in opening the PDF file.
Hoping to hear from you soon.
Thanks,
Harshpreet
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Automatic skipping slides
I'm finding it impossible to review a presentation as it skips through the slides automatically, faster than I can even read them. I have no control over this. Multiple presentations are doing this. Sometimes it skips through two slides for every one click, and sometimes it blows through 50+ pages.
1 voteHi James,
Thank you for contacting us. Can you please apprise us with the following information to assist you better :
1) Is it happening for all files or with any specific document only? If possible, kindly share a sample file with us.
2) Share the screenshot or description of what exact issue you're facing in opening the ppt file.
Hope to hear from you soon.
Thanks,
Harshpreet
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印刷する再のエラーが出る
MacOS 12.4でPDF Viewerで印刷するとか習っずエラーが起きる。
改善してほしい。1 voteHello,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Share the screenshot or description of what exact issue you're facing in printing the PDF file.
Thanks,
Harshpreet
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ZO VRESELIJK SLECHT. NIET te gebruiken.
Zo VRESELIJK SLECHT. Niet te begrijpen en onwerkbaar.
1 voteHi Chris,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Share the screenshot or description of what exact issue you're facing.
2) Are you facing the issue on all files or any specific file ?
Thanks,
Harshpreet
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2 votes
Hello,
Thank you for contacting us. Can you please apprise us with the the exact issue that you are facing while using Acrobat ?
Thanks,
Harshpreet
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botao abrir arquivo na area de trabalho
Boa tarde!
Tenho um consultoria de TI, e muitos clientes utilizam o Sharepoint da microsoft.
Seria interessante colocar um botão de abrir esse arquivo no aplicativo da área de trabalho, para que eu possa mexer em arquivos pdf no aplicativo do computador e não no navegador.1 voteHi Levi,
Thanks for your request. We have made a note of the same and shall try to incorporate it soon.
Regards,
Harshpreet
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border display issue
It would be great if the issue with Adobe and borders could be resolved. Changing the magnification of a PDF'd Word file with table borders, changes the appearance of those borders, in terms of width. In the case of a graphic image border, it may appear to be missing on one or more sides, at various magnifications. Since one doesn't know how a client who is receiving the file will view it, this is a cause of difficulty. In PowerPoint, text boxes without borders will show up as bordered, especially if the file is printed in grey scale.
1 vote -
Viewing PDF's easily in a browser
I have been trying to figure out when I want to view a PDF file online, how to allow me to view it in Chrome and NOT DOWNLOAD IT EVERY TIME!!!! It's causing me an issue with filling up my hard drive and cloud storage that's to the point I am hating adobe PDF viewer. I am just a person that reads things and doesn't need a full pdf conversion system or signature permissions and can't afford to pay a monthly fee for all the stuff you offer that's perfect for a business.
Please figure an easy way for people…2 votesHi Tom,
Thank you for contacting us.
Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only?
2) Is it possible to share a sample file with us ?
Thanks,
Harshpreet
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PWA File handling doesn't work as expected
I have installed Acrobat PWA on Windows from an Edge browser and I wished I could open a PDF document which is stored locally on my machine and luckily, I found the "Open with Acrobat online" option available from the file context menu, YET, when I opened the PDF, it doesn't work as expected and the document does not open. I hope you guys fix this; I'd really appreciate having Acrobat online as my default PDF viewer. Thanks.
2 votesHi Youssef,
Thanks for reaching out. We are considering your feature request that we are reviewing internally. We will let you know once this functionality will be supported.
Regards,
Shweta
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Can't select text on PDF's Adobe online
Why on earth would I want to use Adobe online when it doesn't even let me select text from a PDF unlike opening it with Edge or Chrome PDF viewer
1 voteHi Trevor,
Thank you for contacting us. Can you please apprise us with the following information to assist you better:
1) Is it happening for all files or with any specific document only? Will it be possible to share a sample file with us?
2) The device configuration that you’re using (OS and Browser name)
Hoping to hear from you soon.
Thanks,
Harshpreet
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Switch off "preparing for reading" alert
Every time I open a document, Adobe gives a pop-up "preparing for reading. Can you please help me switch it off?
0 votes -
Text/Images lost - only blank pages
for one of my scans, all pages are now blank. cannot see a previous version. Important information lost.
I have tried to move it, rename it without success2 votesHi Mathieu,
Thank you for contacting us.
As per the attached pdf, only last page has content and others are blank. To check this further, Can you please help to share original scan images as well ?
Thanks,
Harshpreet
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errore Adobe
qando scarico in file pdf mi chiede sempre di scaricare ed installare il programma Adobe, anche se ho un abbonamento.
1 vote -
PDF Default
Why are PDF's still opening in Chrome after I've disabled the settings and set the default to open in the app? This is annoying and inconvenient
1 vote -
Compressing files - Text Issue
Hello.
Some of the students at our institution are having issues reducing the size of files exported from Turnitin. There seems to be an issue with the font conversion (see attached file)
Are you able to advise?
Paul1 voteHi Paul,
Thanks for reaching out to us. Can you please share original file with us if possible? We can investigate it further and get back to you.
Thanks,
Shweta
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1 vote
Hello Now Balagi,
Thanks for reaching out to us.
Sorry for the inconvenience. Please contact the author/creator of the PDF file for the password.
Thanks,
Harshpreet
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This sucks
Cannot open an adobe PDF, has been sent multiple times but will not open. Have BOTH versions of Adobe Acrobat and Adobe Acrobat Reader DC - what's going on?????
1 vote
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