195 results found
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This sucks
Cannot open an adobe PDF, has been sent multiple times but will not open. Have BOTH versions of Adobe Acrobat and Adobe Acrobat Reader DC - what's going on?????
1 vote -
Current page changing unexpectedly
Using Adobe Acrobat web. Whenever I load a pdf that I had been previously reading, it loads the page that I last left on, then in 5-10 seconds, it changes pages automatically and jumps ahead by a significant number of pages. It behaves almost like there's a page syncing issue that it doesn't realize it has the correct page already loaded from my previous reading session then tries to update the page forward, erroneously.
1 voteHi Brigham ,
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of Acrobat Web that will address this issue. Please try out the experience and let us know if it resolves your concern.
Regards,
Harshpreet
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Cannot change default view settings
I would like the ability to change the default page view settings when opening a pdf in Adobe Acrobat Online, which I understand is the same product as Adobe Document Cloud.
The home page of the online app that I am referring to is: https://acrobat.adobe.com/link/home/?x_api_client_id=edge_extension_viewer
I want to change to Fit One Full Page (or Single Page View + Zoom to page level)
I have a DC Pro for Teams licence.1 voteHi David,
Thank you for your feedback. We appreciate your taking out the time to make us better.
This feature is not yet available on DC Web. We have made a note of the same and shall try to incorporate it soon.
Regards,
Harshpreet
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Slow Rendering on M1 Max
The rendering of PDF files on 2021 16-inch M1 Max MacBook Pro (64 GB) on macOS 12.2 is very slow.
The scrolling is around 5 fps or less, while disabling font smoothing increases fps, it is still too slow (around 10 fps).
The PDF viewed is at https://www.khronos.org/registry/OpenGL/specs/es/3.2/GLSL_ES_Specification_3.20.pdf2 votes -
Local PDFs not opening in Edge extension
I'm not able to open local PDF files from my computer in the Acrobat extension. It works however with PDFs from external sites.
1 vote -
can't open documents anymore. This morning was ok but not tonight.
I can't open my Adobe documents anymore. They are in my download list but I can't open them.
1 vote -
Good
I love it
1 voteThanks Chabalala. We are glad that you like Acrobat Web experience.
Regards,
Shweta -
Document won’t appear on my iPhone.
I can’t see my document, although I linked the Adobe doc with my Apple ID.
1 voteHi Barbara,
Thanks for contacting us. Please let us know if you are still facing this issue?
Regards,
Shweta -
PDFs showing up blank
PDFs aren't showing when I try and view them from a review link.
2 votesHi Lulu,
Thanks for reaching out. Please let us know if you are still facing issue in viewing the review file.
Regards,
Shweta -
Adobe Acrobat Reader preview fills RAM
When I try to preview the pages on PDFs it constantly fills up my RAM.
On older Versions it does not happen.OS: Windows 10.0.17763 Build 17763
Adobe Version: DC 2021.007.200911 vote -
Adobe Acrobat Reader preview fills RAM
When I try to preview the pages on PDFs it constantly fills up my RAM.
On older Versions it does not happen.OS: Windows 10.0.17763 Build 17763
Adobe Version: DC 2021.005.200581 vote -
not working
it keeps saying my free trial has expired even though i paid the monthly fee and i cannot run adobe on my desktop
1 vote -
Document Link Stopped Working
There is an error that happens sometimes when clicking a previously working link. after clicking the link the adobe document wont load, it displays a grey screen with the following message in it 'Something went wrong, try again later". I am having to go to my adobe home page and access the document from my recent document links.
1 voteThanks Jake for reaching. We are reviewing the issue internally and will be actively working on it.
Regards,
Shweta -
Dosyayı açamıyorum
Bu simgeler ne anlama geliyor
1 voteHi Demir Erzurum,
Thanks for reaching out. To assist you more, we would need a screenshot of the icons that you are talking about. Can you please share the screenshot ?
Regards,
Harshpreet Kaur -
Pls add dark mode
Please add dark mode
4 votesHi SuperHero,
Thanks for reaching out to us. We are reviewing this request internally.
Regards,
Shweta -
can't open xdf files at all
Please support XDF on Adobe online, I can't open the pdf at all because it says "The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader. "
1 vote -
CC Nhxj
File not working
1 vote -
app does not open my pdf, pdf in document cloud broken
This app is useless now because my pdf does not open . I had saved it in document cloud but it doesn't open it, so im mad.
1 vote -
scrolling up and down problem
If there are many pages, it is not smooth to scroll up and down.
1 vote -
A impressão do arquivo pdf aparece com o menu lateral direito
Estou tendo o seguinte problema: -Todos os arquivos pdf que eu abro ou salvo aparecem com o menu lateral direito completo, não posso enviar esses documentos para obter meu certificado digital dessa forma, pois isso dará a oportunidade dos documentos serem alterados sem o meu conhecimento. Aguardo se possível explicação de como resolver o problema
1 vote
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