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Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.

Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community. 


Acrobat Web

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Feedback for Document Cloud Web

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1241 results found

  1. Turn off AI Assistant button now

    Allow me to TURN OFF AI Assistant button. I hate it, don't want it, it is in the way. I've turned off every "AI" preference I can find and it won't go away.

    5 votes

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  2. unwanted AI assistant

    PLEASE stop pushing your pointless AI Assistant every time I try to use Acrobat! It's obtrusive and annoying, the opposite of what it claims to be

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Test feedback

    Test Feedback

    5 votes

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  4. Print & download doesn't work

    Print doesn't work nor does download. Horrible interface. Doesn't work

    5 votes

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  5. Adobe Account Access app

    I want Adobe Account Access app on Mac. There are no reasons supporting only iPhone and iPad and not supporting Mac.

    5 votes

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  6. CANNOT COMPRESS FILES

    I cannot compress pdf files. It sys to contact customer support.

    5 votes

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  7. Downloading Acrobat DC Pro

    Hi, I can't seem to download Adobe Acrobat DC Pro. The installer package starts to run, but only downloads to 9.2 percent, and then stops, repeatedly. Please let me know how I can download DC Pro without this problem. Thank you.

    5 votes

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  8. Can't delete document from document cloud

    1) Let users add multiple signatures so that for instance husband and wife could sign a document without needing to send it to themselves via document cloud also because some of us would not want documents with personal signatures on the cloud to begin with
    2) Allow users to delete (securely and for good) any of the documents that had to be uploaded to the document cloud. So far I see no option to accomplish that and that's a terrible UX... had to reach out to assistant in chat! Thanks.

    5 votes

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    2 comments  ·  Other  ·  Admin →
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  9. Cannot Use Version-Not In English-Cannot Read It

    I received a Dutch version and cannot use it since I cannot read Dutch. How do I change it to English or receive the English version?"

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Cancel Subscription

    Please cancel my subscription. I have tried several times over the last couple months and have been unsuccessful. Thank you for your help.
    Chris
    678.301.9891

    5 votes

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    6 comments  ·  Other  ·  Admin →
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  11. READY TO CANCEL - PLEASE CONTACT ME

    Interested in how to cancel service due to new layout. Want billing to be pro-rated and want credit for remainder of time left on plan. Do not want to pay for this service anymore, the new layout has ruined it for me. I have been using this since 2012 when it was still EchoSign. You have lost a once-loyal customer over this terrible terrible layout change. I do not feel like you will listen to customers and offer an option to revert to the old style. You ask for suggestions but Adobe will never undo what they already did. You…

    5 votes

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    4 comments  ·  Other  ·  Admin →
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  12. nEW LAYOUT IS TERRIBLE

    I don't like this new look. Please go back to the old management page so I can easily find all my files in one place like I used to.

    Like how many are still out for signature??????

    I can't even find that. So utterly annoyed with this new view. Must we have a world of APPS for everything?

    This is business NOT SOCIAL MEDIA.

    5 votes

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    3 comments  ·  Other  ·  Admin →
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  13. Latest update is awful

    Whoever approved the latest update to Acrobat needs to lose their job. It is almost unuseable.

    4 votes

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  14. Abrir documentos, simples assim

    O adobe Acrobat está um lixo, toda vez que vai abri um pdf ele trava após abrir, fica uma tela de login travada. Nunca mais me ofereçam um programa tão lixo como esse, por favor. Agora estou usando o Adobe Reader. Por favor, voltem a oferecer a opção de não instalar o anti virus. A empresa que trabalho já tem um anti virus padrão e meu pc quase travou por ter dois anti virus. Eu pago o serviço de vocês, me dem prioridade do que o parceiro de negócios de vocês, por favor.

    4 votes

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  15. Revert to the legacy version of signing Please

    Your new signing service is terrible unintuitive and has less functionality and ease of use than the legacy version. Please revert back to the legacy version.

    4 votes

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  16. Too hard to cancel

    I need to cancel my plan immediately

    4 votes

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  17. Convert PDF to Excel

    Convert it to excel, the data is messy

    4 votes

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    0 comments  ·  Other  ·  Admin →
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    Gathering Feedback  ·  AdminJennifer Vu (Admin, Adobe) responded

    Thank you for reaching out. Have you tried the "Open in Excel" feature after converting your PDF to Excel file format for better viewing experience? 

    Please see attached screen captures.

     Regards, 

    Jennifer 

    Acrobat Web Team

  18. Wie kann ich mein Abo kostenlos Kündigen

    Wie kann ich mein Abo kostenlos kündigen?

    4 votes

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  19. still charged me even I had unsubstantiated Acrobat 1 yr ago

    I had unsubstantiated Acrobat since 1 year ago, but it still charged fee every month till Mar even though I had feedback via chat few times
    . please help to check. i would like to request for refund

    4 votes

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  20. Keyboard shortcut for "add text comment"

    Please add a keyboard shortcut for the "add text comment" tool. I use this all the time and even with it in my quick tools it is cumbersome and slow to have to constantly mouse around.

    4 votes

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