1743 results found
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Cannot convert pdf. I want to cancel my purchase. It’s useless
I purchased a pdf converter. All it did was froze my Adobe app is frozen. I want a refund or will dispute the charge on my credit card
1 vote -
1 vote
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I want my money back. I did not want to purchase any adobe software
My credit card was improperly billed. I was not informed I would be billed for the product but I just saw Adobe * Stock charge of $31.53 which I would like refunded. I do not wish to use the app if I have to pay for it. Thanks!
2 votesHi Jesse,
This is the forum for Adobe Adobe Reader for iOS, not Adobe Stock.
To cancel a Creative Cloud subscription, please see
https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
If you have purchased the subscription from Apple, you can get a refund directly from Apple.
https://support.apple.com/en-us/HT204084
Hope this helps.
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107 votes
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Lost Comments: The new app keeps deleting/not saving annotations
After actualization the new app keeps deleting/not saving the coments, the highlights, etc., all the modifictions I do to the pdfs. Why?! It is extremely frustrating, as I work with Academic texts in my PhD research, and I lose every single note I add. This never happened in the ancient app, which was very fine.
149 votesHi,
We’re really sorry for any inconveniences this has caused.
If you can answer any of these specific questions, that would be really helpful:
- How long had you been commenting for before you lost data?
- Did you click the ‘done’ button in the top left?
- Did you only use a single tool (highlight), or did you alternate?
- How did you leave the pdf you were commenting before your comments were lost? (Switching to another app, closing the app, etc.)
- Did you share the file?
- Did the app crash?If possible, would you mind taking a screen recording of the issue? You can find information on how to do so here: support.apple.com/en-us/HT207935
Thank you,
Jeffrey -
iPad Air 2 - for export couldn’t succeed to word file export.
iPad Air 2 recently subscribed for export feature and tried with a pdf file which couldn’t succeed to word file export. Then I thought not necessary feature for me anymore and want to cancel it while requesting my paid money back
6 votes -
Reading progress and mark as read
It would be awesome if Acrobat would show the reading progress and "read" in the files view. It would me the perfect PDF eBook reader. 😊
16 votes -
Send flattened copy
Since the last update. I'm not able to send flattened copy of my forms.
5 votes -
Cannot resize PDF files.
Cannot resize PDF files.
250 votes -
help me fix my computer so it doesn't print pdf's double sided
Ensure that PDFs don't print double-sided
7 votes -
upper bar showing automatically during scrolling up
Hello,
First of all, I would like to thank you for your permanent efforts to bring to us new useful features!.
Secondly, I want to share with you my feedback regarding Adobe Reader app, which I’m using on Iphone 6s.
I noticed that after your last upgrade when I scroll upwards automatically the upper bar shows up (the bar containing the search tool, view settings..). It’s really annoying that every time I scroll up this bar shows and hides the upper part of the page I’m reading (the screen isn’t big anyway..). In previous versions this wasn’t the situation; I…6 votesHi – We fixed this in a recent update. You can now use the tap gesture to show / hide the chrome and there is no auto-hiding. Hope you like it! Really appreciate both the positive and constructive feedback!
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Adobe Scan A4 format
One issue with Adobe Scan is that 90% of the time I'm scanning A4 documents, and after cropping, my multi-page PDFs have pages with different sizes. If I'm scanning A4 documents, they should be scaled up/down to A4 regardless of how I cropped the scan.
91 votes -
iPad Air 2 Acrobat Reader APP Lags A Lot
Lag Updating and scrolling through pdfs on iPad Air 2 after updates are accomplished. Takes a long time for the pdfs to load then after loading, the pdfs are opened to read and take a long response time to scroll through the pages.
54 votes -
Export PDF - request
When I create/export a PDF, I want to know how much longer the operation will take. Is there no timer feature?
13 votes -
Filling a document
It takes forever to fill a document. Check-boxes are not recognized easily.
111 votes -
As soon as I start the app, it freezes
As soon as I start the app, it freezes
44 votes -
Commenting is not intuitive
I have to click so many buttons to enter commenting mode.
This was easier in the previous app. Isn't there a shortcut way to enter commenting mode?7 votesIn the latest version, you can add comments quicker as follows:
1. Tap and hold on a word. A menu will appear allowing you to highlight, strikethrough, or underline the selection. You can adjust the selection before choosing a comment type.
2. Tap and hold in an empty area of the PDF. A menu will appear allowing you to add text, a note, or drawing.
We hope this helps! Please let us know if you have any other issues or feedback.
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Organize- unable to move multiple pages at once
I went into Organize tool, and then selected multiple pages.
I then tried to move them but I am unable to move multiple pages47 votes -
Why am I not able to move images to the edge of the Page?
I am neither able to move text nor images to the edge of the page.
Please fix this asap.21 votes -
The easy-to-use alphabet list at the side is missing
I am unable to jump between different names quickly.
Can you please add this feature back asap?4 votesWe restored the index control for the file browser in Acrobat Reader 18.10.01 (released on October 23, 2018).
Would you please update to the latest Acrobat Reader?
Please note that the index control is visible only when the file browser is sorted by Name (not by Date). Because the Home Recent screen displays files that are sorted by Date, the index control will not be available.
You can go to Files > Locations > On This iPhone/iPad, Document Cloud, or Dropbox and switch to “Sort by Name”.
Hope this helps.
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