599 results found
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The Acrobat DC “save as PDF” interface has been scrambled
My computer system is MacOS 10.14.4, Acrobat version is DC (2019.020.20099). After adding fonts to macOS FontBook, the Acrobat DC “save as PDF” interface has been scrambled.
2 votesHi,
Thanks for reporting the issue to us. Can you please provide some more details :
1. What font did you add via macOS font book?
2. Do you see this scrambled interface only on save dialog? Can you please go to Home / My computer/ Document Cloud/ Add an Account section on the left hand rail and let us know if you observe the same issue on these screens.Regards,
Sandeep Grover -
I HATE the interface - I hate it I hate it I hate it!
The GIANT icons! The in-app sending that doesn't work! The childishness of the design and interface! The distance from the powerful controls that I have come to use and count on from decades of using Acrobat pro and seeing it grow in capacity and power.
Every
Single
Time
I open this, save a document, send a document, reset the screen again to show thumbnails, I curse you all.
How can it be both harder to use and more childish?36 votesHi,
Apologies for the inconvenience caused !
Could you please let me know the exact issue you are facing so that I can suggest a workaround.
Thanks & Regards,
Sahil -
Snipping Tool / Screen Shot Tool or Add-on in Adobe DC
It would be hugely beneficial to have seamless integration of the Snipping Tool and Adobe DC with one-click creation of a PDF from a screen shot or screen selection. For the purpose of this request I am using a Windows laptop with the full suite of Adobe Creative Cloud. I can already create PDFs with one-click from most other Microsoft products such as Word, Excel, PPT and Outlook, but having Adobe be able to handle screen shots and even combine/edit them without going through file/save/rename/export/save will be a great enhancement to Adobe DC which is already a great product.
2 votesHi
Have you tried using Create from clipboard option?
It is available in File > Create, Tools > Create PDF and Tools > Combine by clicking on the Add Files dropdown.Thanks
Tanvi -
I want to compare documents that are signed. I want to identify the differences - !!! Not change them !!! Why is this not available?
I want to compare signed documents. I don't want to change them - just compare to identify changes. Been beating my head against the wall and I cannot understand the logic that prevents using compare.
4 votesHi,
Greetings! I am sorry to hear that you are facing issues with the compare feature.
It would be great if you could help us with a few queries that will help us in investigating the bug:
- What is the version of Acrobat Pro and the OS that you are using currently?
- Could you please share the workflow that you’re using while using the Compare tool?
- Could you please share some sample files with us so that we could reproduce the issue at our end?For info on how to share the files with us, please read the steps below :
To share the file using Adobe send – cloud.acrobat.com/send
- Open the above mentioned link
– Click on “Select files to Send”
– Click link “Choose file from my computer” and Select the file
– Click on “Add Files”, if you have more files to add… -
Drag MS Word documents into an existing PDF - no longer works
We used to be able to drag MS Word documents into existing PDFs (in the thumbnail view), and the Word document would automatically be PDFed and combined with the existing PDF. This no longer works, and is causing certain tasks to take much longer than they used to.
1 voteHi
Can you share your Office and Acrobat version?
Also, share the exact steps you are doing and screenshot of the error that you are facing.Thanks
Tanvi -
export to excel
When exporting to excel, there is WAY WAY WAY WAY WAY TOO MUCH wrong formatting specifically with merging cells or entering an entire page from the pdf file into cells A1 - A5 that are merged and centered with text wrapped.
Can the pdf exporter to excel actually work so if I have a pdf file with a report that is a table 10 columns by 20 rows actually go into excel the same way and not end up being 15 columns and 8 rows due to all the excel cells merging.
3 votes -
Export to excel typically does not work
The step in the export process in which the tool presents the options related to locations for saving the exported file has a blank screen that never completes the process.
1 vote -
Scanned files on flash drive opening up blank pages after security code is entered correctly. brother scanner scanned to Imphomius FD
Scanned files on flash drive opening up blank pages after security code is entered correctly. brother scanner to Imphomius FD then to Adobe on Mac ....but it works correctly on windows.
2 votes -
Fill & Sign Won't Save File
After I fill in and sign the document, it won't save. The circle just spins forever until I eventually give up. Now I have to physically print the document and then scan it in, very frustrating and costing me time.
3 votesHi,
Thanks for writing to us. In order to better understand the issue can you please provide the following details:
1. Version of your Acrobat.
2. Are you observing the continuous circle on the save dialog or somewhere else? It will be great if you can share a screenshot.Regards,
Sandeep -
Upgraded Macbook pro to Catalina OS and now Adobe does NOT Work.
I am told that it is not compatible and have to buy Adobe DC. Not happy. I am so tired of spending money on new computer programs. Everything worked just fine. Upgraded and now it wont even open. I refuse to buy new program.
1 vote -
Invoice in CAD for Canadian Companies!!!!!!!!!
There is nothing more frustrating that being invoice in USD when we are in Canada! It is a doable thing to add another currency to an accounting program. SO DO IT!
2 votes -
merge files binder
When creating a binder using the > Combine Files function, all batch imported files should be clearly checked by default, with the option to uncheck individual files.
Alternatively: When clicking > Combine, the user could be notified:
"It seems you have imported more files than are currently being combined. Is this right? (Tip: If you like to use all your imported files in this binder, please check all your imported files by doing X.) >Y/N1 voteHi
Can you please elaborate on your request?
Where exactly are you facing problems in current Combine workflow?Thanks
Tanvi -
When trying to convert a web page in Firefox, using the .
When I try to convert a web page in Firefox to pdf using the icon on top right corner, it often does not work. If I try the convert to pdf using the print command on the right dropdown list, the optionto print, then adobe pdf will convert the same page to a perfect pdf. What is wrong?
1 vote -
Changing Default Tools on new menu
I like the quick-access to the Tools in Acrobat, but please allow us to select WHICH 4 tools we see. The defaults are Create PDF, Export PDF, Fill&Sign, and Protect, but in my workflow, I almost never use these tools. I use Edit PDF, Combine Files, Organize Pages, and Prepare Form daily, and would very much like to have these on my front page.
Also, I have the Mobile app already. How do I get rid of the ad asking me to download it?2 votes -
Hotfolder
Gesucht ist folgendes: ein Prozess soll einfach einen Ordner alleine überwachen und dann, wenn ein Scanner dort eine Datei ablegt, die OCR-Funktion alleine starten und das Ergebnis in einen anderen Ordner speichern.
1 vote -
Unable to initialize 'Export PDF' for a PayPal transaction file saved as a PDF
Unable to initialize 'Export PDF' for a PayPal transaction file saved as a PDF - not to MS/Word or any other MS/Office product.
2 votesHi,
Thank you for reporting the issue. Is this issue happening only with one PayPal transaction file or with other files as well?
Can you please provide us the details of the following:
1. Acrobat Version – Are you on reader or DC? Please share the screenshot of the Acrobat version screen
a. Go to help → About Acrobat … and take a screenshot
2. Operating system (Mac/Win)
3. Input PDF File
4. Screenshot of the issue or any error you see while performing the Export operation.Regards,
Akanksha Garg
Software Engineer
Adobe Acrobat Team -
Firefox addon failing to convert
Hello, I recently installed the Acrobat Firefox add on. Here are the issues:
it takes an enormous amount of time for the conversion process to complete
As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.
1 vote -
Problem with merged documents
When I merge several documents into a single PDF, recipients are telling me they are getting an error message that a file is corrupt. The merged documents consist of 3 MS Word documents, a single PowerPoint presentation, and 5 PDFs. We recently were upgraded to Adobe Acrobat Pro DC, Version 2019.012.20040. I didn't have this problem before. I've re-created the MS Word and PowerPoint documents and still no fix to the issue. Any suggestions?
1 voteHi
Please ensure that your Acrobat and Office are updated to latest version.
Can you view the combined PDF correctly or are you also getting an error message?
Please share the error message screenshot with us.Thanks
Tanvi -
Acrobat DC keeps crashing. I don't know if the crashes are being reported back to Adobe or not. Hanging/crashing on saveas.
Acrobat DC keeps crashing. I don't know if the crashes are being reported back to Adobe or not. It is Hanging/Crashing on SaveAs and during editing.
23 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
Make the Download button more prominent on the file download page
When a file is shared using a link in Acrobat Pro DC, the page that opens tries to open the file. The problem with this is that some of the features don't work properly on this page (such as portfolios and initial views within portfolios). Please make the download button more prominent so that user can open the file in the Acrobat software easier.
6 votes
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