Acrobat for Windows and Mac

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  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

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  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Acrobat Pro DC crashes while scanning

    I am currently running Windows 10 on a HP Laptop and every time I try to use Acrobat Pro DC to scan a document it crashes. I've checked for updates but it shows that all updates are applied. Can someone tell me what is going on?

    2 votes

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  2. Hotfolder OCR

    Acrobat should have the functionality to automate processes like OCR with a hotfolder. Let's say you scanned smth, the file arrives at your selected folder which is a hotfolder -> Acrobat should now perform an OCR without any further input of the user.

    2 votes

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    1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  3. Acrobat PRO 2020 - Running text recognition rotates random pages wrongly

    Acrobat PRO 2020 - Running text recognition rotates random pages wrongly

    We have testet and confirmed the problem does NOT exist in Adobe Acrobat 2017, but it does happen in Acrobat DC and Acrobat PRO 2020

    Due to company security policy we run offline versions of the software with local license verification.

    When doing OCR or Text recognition nomatter what we do, it randomly rotate pages during the scanning process. No matter what settings we set.

    3 votes

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    1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  4. Acrobat automatically jumps into OCR. I do not want OCR. I know the un-OCR'd image is in there. I need to retrieve it.

    I need to retrieve an un-OCR'd image of a (48 page) file. I know it's in there because it pops up every time I open the file and the system automatically goes through the OCR process then allows me only to save the post-OCR'd file. I click on the OCR turn off but, as I open the file, it clicks itself back to OCR land. This is very frustrating.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  5. Recognizing Devanagari text by using Acrobat pro DC

    I want to recognize Devanagari Text by using Acrobat pro DC. Currently, I heard that it is impossible. Would you enhance your Acrobat pro DC to recognize Devanagari Text?

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  6. Accented characters missing in OCR scans

    OCR for languages with accents, such as French, would be drastically improved if the letters from that language, such as ç ê è à á, were included. Choosing a language-specific OCR does not make much sense when it doesn't include the letters from that language.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  7. Show current file total page count in batch OCR

    Currently the dialog box for a batch OCR process shows the current file number and the total number of files, it then shows the current page number being worked on but it doesn't show the total number of pages in the current file so you don't know how long that particular file has left to do.

    In addition, it would also be very useful to have an option to "Abort batch after current file complete"

    2 votes

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  8. tools keep updating

    It keeps updating and updating and updating and i can never use it. Your website is too complicated to register a complaint that's another thing. Overpriced not useable.....................

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bug: Scanning produces random pages in negative colour

    When scanning multiple pages using the document feeder, approximately every 4th page is rendered in negative (white on black as opposed to the correct black on white).

    Rescanning the incorrect pages results in the correct black on white. Scanning a single page appears to always work.

    Acrobat Pro 2021.007.20099 (Intel) on macOS 11.6; scanning from HP MFP M479fdw.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  10. ARABIC OCR

    Need to recognize Arabic text from scanned images.

    3 votes

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    1 comment  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  11. suddenly shutting down while doing ocr

    im using acrobat dc pro on windows 11 64bit, and the program suddenly shuts down with no error message while doing korean ocr. (with the same document, english ocr works well.) i've reinstalled windows and acrobat, deleted all fonts, but the problem occurs again.

    (i think windows 11 is not the reason because there was same problem on windows 10)

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  12. Arabic Language must be add in OCR

    Dear Adobe Team,

    Kindly add Arabic language in Adobe OCR & Scanning for middle east users. i am requesting from saudi arab. many users requested this feature in last 3-4 years but its not added yet. kindly requesting you to add this feature as soon as possible which is business requirement.

    Thanks,

    2 votes

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add Irish to list of languages

    Please can you add Irish (Gaeilge) to your list of languages for Scan & OCR? Thank you.

    2 votes

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  14. Batch OCR blocking app and interfering with system

    The batch OCR feature is simply not fit for purpose and needs completely replacing.

    1. When performing a batch OCR the application is entirely locked into the process and is unable to do any other tasks. Acrobat installs itself as the default PDF viewer, so you cannot even view a PDF by default when the OCR process is running. There needs to be a way to run these batch processes as true background tasks that do not interfere with other Acrobat functions, or the ability to open multiple instances of Acrobat.

    2. The batch process will often crash without warning or error…

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  15. OCR should recognize industry standard OCR characters and optical scan/reader codes

    Acrobat DC for Mac's OCR continuously mis-recognizes standardized OCR characters such as those on checks and commercial forms. Those characters are designed to be highly readable at high speed and a standard quality scan (let alone a high quality one) should be sufficient for proper recognition by Acrobat.

    Similarly, it routinely tries to translate address codes (the string of full and half-height vertical bars used by postal readers to sort mail), even if it does occasionally recognize the entire code as one "word." Fortunately, it usually includes it for review, but it shouldn't be difficult to recognize the standardized format,…

    2 votes

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please fix the deskew feature in Adobe Pro DC

    I used to deskew in Adobe Acrobat Pro whenever I OCR'ed a document. And the deskewing worked so well: every page would be rotated a tiny amount and usually the improvement was noticeable.

    In Adobe Acrobat DC (on macOS 10.15.7), the "Recognize Text" function no longer performs deskewing. So I OCR and deskew using the "Enhance" function under Scan & OCR:

    Scan & OCR > Enhance > Scanned Document > Deskew

    However it doesn't seem to work. Although the Deskew feature is turned on in Filters under Settings, when I run Enhance, it doesn't actually deskew. (And worse, unless I…

    5 votes

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    3 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  17. Scan and OCR error, after scanning text and image disappear

    When I ran a scan and ocr on my document, almost all the pages were blank after the scanning. before scanning the text and images were still visible.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  18. OCR of standard font failed

    Since Adobe Customer care can't take care of this bug, she sent me here to write to the engineers. The scanned file attached was in Traditional Chinese called "標楷體". The OCR was somehow 100% failed. That's unbelievable since it's standard font. Even free software can recognize it. Please have a look at it. Many scanned file got this problem. This is only one of them.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  19. Scan app not working

    I click on scan and it opens SCANNER then it shuts the program down completely. Tried the fix in HELP menu - does nothing for the issue.

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
  20. Inclusion of Indian classic ODIA language in the OCR tool in Acrobat Pro DC.

    The mother-tongue of the people living in the state of Odisha is Odia language. Around 45 million (http://www.dataforall.org/dashboard/censusinfoindia_pca/) of people in India and abroad speak Odia language. Odia is a primarily spoken language in the Indian states of Odisha, parts of West Bengal, Jharkhand, Chhattisgarh and Andhra Pradesh. Odia is the official language of Odisha and the second official language of Jharkhand.

    The Union Cabinet of India classified Odia as classical language on 20-February-2014. (https://pib.gov.in/newsite/PrintRelease.aspx?relid=103967). So far Sanskrit, Tamil, Telugu, Kannada, Malayalam and Odia have been declared as classical languages in Indian subcontinent.

    Therefore Adobe is…

    105 votes

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    26 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →
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