Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. OCR for very wide PDFs (J16, J24, J32, J40, J48)

    My industry has a need to perform OCR on very wide PDF. J16 is essentially two E-size drawings wide, and J48 is 6 E-size drawings wide.

    Today, Acrobat DC Pro (and its predecessor) give "Unknown error" when trying to do OCR on such a large PDF.

    I am asking Nitro and Adobe to enhance their tools to support such wide PDFs, so OCR can work.

    Thanks

    1 vote

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    0 comments  ·  Scanning and OCR  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Unexpected error reported in Acrobat Pro DC OCR

    When OCR'ing a document using Acrobat Pro DC 64-bit Version 2022.001.20117 one page in the document generated the following error:

    Acrobat could not perform Text Recognition on this page because:
    Unknown error

    The page causing the error is attached.

    1 vote

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  3. Text recognition no longer works on blue print/site plans. Says image is too wide. It used to do it just fine

    Not an idea. Just please make it work on large plan sheets like it used too please.

    1 vote

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  4. 1 vote

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  5. OCR using AI

    The existing OCR function can create really strange interpretations on letters that otherwise look pretty clear to the human eye. Would propose that the OCR use AI language functionality support to encourage higher accuracy in translating the images to text.

    1 vote

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  6. Please make scans searchable by default.

    Make scans searchable by default.

    1 vote

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  7. Scan & OCR not functioning

    After setting up to Scan & OCR using an EPSON Perfection 600 Photo scanner, I clicked Scan. I am trying to scan a simple medical receipt, one page only.
    The Adobe Acrobat DC app did not respond.
    I then clicked Cancel, but got an error message indicating Scan was in progress.
    I tried to Quit the Acrobat DC app, but got a similar error message indicating Scan was in progress.
    It seems I will have to Force Quit to close the app and try to scan with another app, from Epson.

    1 vote

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  8. Bug by showing PDFs by opening with UiPath

    Iam scanning PDFs with Screen Reader and sometimes when my Program in UiPath opens a PDF_Ducument in Adobe it shows only black and white bars. It is clearly a bug, u cant detect any PDF Document. Its is pretty annoying to work with this bug, exactly because it comes only sometimes and i cant figure out why. Adobe also is wrong formatted and there arent any menus to interact with... It would be so nice if this is fixed, or anybody tells my why this happens. I cant upload the picture idk why

    1 vote

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  9. Bug by showing PDFs by opening with UiPath

    Sometimes when my Program in UiPath opens a PDF_Ducument in Adobe it shows only black and white bars. It is clearly a bug, u cant detect any PDF Document. Its is pretty annoying to work with this bug, exactly because it comes only sometimes and i cant figure out why.

    1 vote

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  10. OCR does not work

    After scanning document for OCR, it will copy, but pastes a bunch of question marks and not the text that was copied.

    1 vote

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  11. Productivity severely restricted due to no support to Hindi

    Productivity severely restricted due to no support to Hindi. Will not seek paid subscription after end of trial period. Will revert back to lower versions of Adobe Acrobat for limited use.

    1 vote

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  12. Acrobat automatically jumps into OCR. I do not want OCR. I know the un-OCR'd image is in there. I need to retrieve it.

    I need to retrieve an un-OCR'd image of a (48 page) file. I know it's in there because it pops up every time I open the file and the system automatically goes through the OCR process then allows me only to save the post-OCR'd file. I click on the OCR turn off but, as I open the file, it clicks itself back to OCR land. This is very frustrating.

    1 vote

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  13. Acrobat Pro DC crashes while scanning

    I am currently running Windows 10 on a HP Laptop and every time I try to use Acrobat Pro DC to scan a document it crashes. I've checked for updates but it shows that all updates are applied. Can someone tell me what is going on?

    2 votes

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  14. Recognizing Devanagari text by using Acrobat pro DC

    I want to recognize Devanagari Text by using Acrobat pro DC. Currently, I heard that it is impossible. Would you enhance your Acrobat pro DC to recognize Devanagari Text?

    1 vote

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  15. Accented characters missing in OCR scans

    OCR for languages with accents, such as French, would be drastically improved if the letters from that language, such as ç ê è à á, were included. Choosing a language-specific OCR does not make much sense when it doesn't include the letters from that language.

    2 votes

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  16. tools keep updating

    It keeps updating and updating and updating and i can never use it. Your website is too complicated to register a complaint that's another thing. Overpriced not useable.....................

    1 vote

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  17. permanently turn off the OCR - it is annoying

    permanently turn off the OCR - it is annoying

    1 vote

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  18. Bug: Scanning produces random pages in negative colour

    When scanning multiple pages using the document feeder, approximately every 4th page is rendered in negative (white on black as opposed to the correct black on white).

    Rescanning the incorrect pages results in the correct black on white. Scanning a single page appears to always work.

    Acrobat Pro 2021.007.20099 (Intel) on macOS 11.6; scanning from HP MFP M479fdw.

    1 vote

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  19. Hotfolder OCR

    Acrobat should have the functionality to automate processes like OCR with a hotfolder. Let's say you scanned smth, the file arrives at your selected folder which is a hotfolder -> Acrobat should now perform an OCR without any further input of the user.

    2 votes

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  20. suddenly shutting down while doing ocr

    im using acrobat dc pro on windows 11 64bit, and the program suddenly shuts down with no error message while doing korean ocr. (with the same document, english ocr works well.) i've reinstalled windows and acrobat, deleted all fonts, but the problem occurs again.

    (i think windows 11 is not the reason because there was same problem on windows 10)

    1 vote

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