783 results found
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Retrieving deleted photos
I think there should be a way for us to retrieve deleted photos from a back up file because sometimes we delete Post with the picture and then later on we want to retrieve it but we can't I think y'all should save the deleted photos from post that's been deleted
2 votesThank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.
Thank you for the patience
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Would like ability to search specific tools to add to my Quick tools.
Would like ability to search specific tools to add to my Quick tools, rather than hunt for tools in your always changing organization of tools. It would be great if you added some key word possibilities to those tools for the search too (like the Marquee tool could come up with have key words like, manual zoom, hand magnify, specific zoom...idk)
3 votesHi,
Since we haven’t heard back from multiple users on this, We are closing this thread.
We’ll revisit if we hear back again on thisThanks
Ayush Jain -
Internal links in an Excel workbook do not work if converted to Adobe PDF File
Adobe DC Pro stopped converting internal links (links from one worksheet to another within an Excel workbook) either in late December or early January 2018. However, links to external web locations such as http://www.cnn.com in Excel continue to work once the file is converted to Adobe PDF. I recommend you test that issue on your own computer. Open an Excel file with two tabs; Sheet1 and Sheet2. Create a hyperlink from Sheet1 to Sheet2 and a hyperlink from Sheet2 to Sheet1 and then convert the Excel file to Adobe Acrobat using the Acrobat Menu in Excel. You will realize that…
1 voteHi
Thanks for reporting the issue. This is an issue with Microsoft Office and cannot be resolved from Acrobat’s end.
Please reach out to Microsoft forums for further support.Thanks
Tanvi -
Bug report. crash on select B&W
Create | PDF from Scanner (Canoscan 9000) | in 'or use predefined scan setting' select 'Black and white document'.
When that setting is selected, Acrobat crashes immediately, without message, every time.
only applies to predetermined setting as modifying default to B&W from the gear does not cause crash
version is 2018.011.20038 / OS: Win 10 Home 64 bit
1 vote -
Bug: language identifiers lost (re-post with attachments)
When importing pages from other PDF's, any language identifiers associated with the individual accessibility tags are not imported. This has been a long-standing issues across all Acrobat version.
Attached are two files: English.pdf and Spanish.pdf, each containing a single <P> tag whose languages have been set to "English" and "Spanish" respectively. If you merge the two files by selecting both (in Windows explorer), right-clicking, and choosing "Combine in Acrobat", the resulting file will not have any language identifiers associated with the merged tags. The same outcome happens if, from within Acrobat, you go to page view and select insert pages…2 votesHi,
This issue was taken up to the higher management and we are not implementing it now. We have kept it in our radar and will implement it in near future.Thanks
Rachit -
Frecuently Acrobat Aplication Hang
Frecuently we have Application Hang with Acrobat DC
2 votesSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
Add .xlsm and .xlsb extenstions to your Policies registries
In an Acrobat Pro DC PDF document, links to .xlsm and .xlsb spreadsheets won't open. Adobe needs to add those extensions to their Policies Registry keys and the problem will be solved! Please fix before next release! It's a super easy fix!
3 votesSince we havent got much users asking for the same, we are closing this thread for now.
We’ll revisit if we hear back this againThanks
Ayush Jain -
cannot handle selection of multiple objects. Very limited. Slow processing to the point of crashing.
cannot handle selection of multiple objects. Very limited. Slow processing to the point of crashing.
9 votes -
"Adobe Acrobat 2017 has stopped working"
Acrobat 2017 Pro crashes with "Adobe Acrobat 2017 has stopped working" with any operation within the app. The program opens but when doing anything e.g. using the menu, printing, etc. It seems there are many users with the same problem with XI, DC, 2017, Reader, etc. My system is a Win 10 X64. I have tried all the fixes on Adobe as well as the patch. Please offer a new fix to try.
1 voteSince we havent heard back from you for so long, we are closing this thread here.
Please feel free to reach out to us again if issue persists.Thanks
Ayush Jain -
Acrobat Pro 2017 crashes after scanning EVERY TIME
Adobe Acrobat Pro 2017 crashes every time I try to scan a document, if I don't leave the default settings in place. I cannot use the default settings, I need it to scan and OCR DOUBLE-SIDED documents. This has stopped our work process completely.
PLEASE don't tell me to upload the crash report to your cloud, I do not have "toll access" whatever that is to do that. We are using stand-alone copies of Pro, not utilizing the cloud (we work with confidential materials so cannot do this by federal law).
I am so behind on my work and have…
1 vote -
The program is constantly not responding, after each step I take. It's taking a real long time to do anything!
I keep getting an error that program is not responding. Happens after each step. Recently required to log in again, so I'm not sure what changed.
5 votes -
Loss of embedded search index after adding a note
It is silly to remove the embedded index automatically after just adding a note.
We use the index as a tool to save time. However, everytime I add a note, I need spend additional time to reindex the file, let alone I can do nothing during indexing.
It is understandable that the content of notes might also be included in the index. But please preserve the previous index or provide a messagebox to let me choose update my index or not.
It's annoying to reindex the file again and again.
2 votes -
Graphic conversion from Word was completely messed up
Most of the time, I've had no trouble with conversions of scientific graphics in Microsoft Word to the corresponding PDF images. This time it was really messed up! I've attached the Acrobat DC conversion and a similar conversion with another PDF converter program. The latter was a faithful translation of the Word image.
Can this be fixed?
1 voteThank you for your bug report. Unfortunately, we are unable to address this problem due to other high priority backlog items.
Thanks for your patience.
Tanvi -
Turn off all sound notifications.
Turn off all sound notifications. In an open working environment, it is obnoxious.
1 voteThanks for contacting us.
There are situations when an user prefers to have sound notification.
For your case, the best way to handle is to switch off the speaker of your computer. -
SAP 7.40 unexpectedly crashes and closes when opening/viewing PDF file(s).
When opening PDF attachments in SAP 7.40, SAP unexpectedly closes or crashes the application. You must then relaunch SAP and start over. Sometimes it's able to view without crashing SAP. Any ideas would be greatly appreciated.
2 votes -
OCR Fails & Cursor for Select is about five inches (5") -- about 8 legal lines in height. Can't select one line or even multiple lines.
Even after using "Recognize Text" and "Correct Recognized Text" Adobe DC does not recognize the text. Worse, the Select tool or highlighter is about 5 inches -- impossible to select any one line or word.
2 votes -
My Adobe Acrobat Pro will not convert webpage to PDF after I downloaded the Acrobat Pro DC. Please advise.
Hi. I just downloaded the Adobe Acrobat Pro DC and now I cannot use my Adobe Acrobat XI Pro to convert webpages to PDF. Please advise. Thanks.
2 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Compare Documents function not working correctly - space not registering
I'm looking for a PDF comparing tool that needs to scan vey large PDFs for changes, I've just installed the latest version of Acrobat as a trial and I've noticed that spaces in between some text isn't register, and graphics that haven't moved are coming up as a change.
2 votes -
Comment text becomes transparent when I click away
When I enter text comments (comment --> add text comment), I can type onto the page as usual, but when I click away the comment becomes grayed out or transparent, so it is difficult to read without clicking back on the comment. I have explored all settings and have not been able to turn this off. I would like to have my text comments remain full color.
1 vote -
OCR Messing up highlight and free form tool.
Behavior is on Windows 7 | Acrobat Pro XI version 11.0.23
When running OCR (English and Italian) previous drawing markups (Free Form Tool) and highlights are corrupted. Free forms were rotated 90 degrees and translated, while highlights were moved up about 2.5 lines. I attached a word document with screenshots of the behavior. This behavior messed up highlighting work by a professor at Indiana University.
3 votes
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