598 results found
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Adobe Acrobat Pro DC opens some pdf's scrambled
Works fine in edge or other web browsers.
1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
Can't Save!
After typing Cntrol+s all afternoon, and into the night yesterday, I arrive to find out that nothing saved, past around 1:00 pm yesterday. I lost a TON of work. Please fix ASAP.
1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also if you are facing this with some PDFs or with all. -
Bug Report: Cannot select first page of a multi-page PDF as icon for a button
This is a bug report for Acrobat Pro 2017.
When creating a new form "button" with an icon appearance, it is not possible to select the first page of a multi-page PDF as the icon image.
- Create a new button field
- In the Properties dialog box for the button choose the Options tab
- Choose "Icon only" from the layout dropdown list
- Click the Choose Icon button and select a multi-page PDF
- Try to select the first page of the PDF as the icon image.
- Only the 2nd or later page can actually be selected (even though the first page will…
1 voteHello,
Thanks for reporting this issue.
But we are not able to reproduce this issue at our end.
Thus please let us know your Acrobat version and OS details.Moreover, are you facing this issue for every file? If not, share the sample file.
Thanks,
Gaurav -
More user friendly arrangement of Quick Tools area
I have just installed the latest "Acrobat Standard DC", and I'm disappointed to find that still the way in which you have to personalise the "Quick Tools" area is not user friendly.
Apart from having a mandatory set of icons on the left (I can't see an easy way of removing them), the way you have to add / remove icons is annoying - right-clicking on the quick tools bar then selecting or deselecting an item to have the menu disappear so you have to right-click and find the item again and again...! Then not being able to change the…41 votes -
Comment popup text very difficult to Select and Copy to clipboard
Open an existing comment bubble popup that has text in it. Select (highlight) the text. Now just move the mouse cursor slightly outside of the comment popup boundary. The text you highlighted becomes unhighlighted! I can’t even express how maddeningly frustrating this is. We have hundreds of edits a day that we need to copy the comment text out of Acrobat.
We are CONSTANTLY selecting the text, hitting COMMAND+C, switching over to a different program to paste, only to realize that either nothing gets pasted in or the text from the previous edit is still on the clipboard. I finally…
12 votes -
Cannot do a Save As... to make a new document from a template
Cannot do a Save As... to make a new document from a template. The buttons are not user friendly at all. Many options in the previous version cannot be found.
1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using -
after create link page zoom changes
windows 10, Acrobat pro DC 2019.008.20074
bug?
description of issue:
- page zoom of pdf is fit width
- select text/location where the link must be inserted
- right mouse click -> create link
link action = go to a page view
- click next
- go to page/section to where the link must go
- click Set link
- the pdf jumps back to the location of the selected text.and now the page zoom is not longer fit width but custom.
2 votesI am sorry for the inconvenience you are facing.
We are not able to reproduce this at our end.
Can you share with us some sample PDFs with which you are facing this issue. -
Email Validation not Supporting all the Allowable Characters
Email addresses now support special characters as the first character of the local address in an email address and following characters. Acrobat/Reader does not allow these characters within the local address.
1 vote -
Compare files - text is flagging as discrepancy
We use Adobe to compare PDF file that comes from two different system.
Left side is our internal and right side is from another system.
We copy over the format of the other system for us to compare it perfectly in Adobe.
But no matter how we adjust the alignment and spacing, we still encounter below discrepancy flag.
As you notice, the text are exactly the same.
And also how come the font size of the PDF that comes from our internal system become lesser when convert to Adobe (from 8 to 7.98)Can you help us how to sort…
1 voteHi,
There’s a difference in the font size between the characters in the files shared by you because the application used to create the two PDFs is different. Please try comparing the PDF files created using the same application and let me know if you’re still facing the issue.
Thanks
Adobe Acrobat DC Team -
Why do the vinculums of the fractions are disappear whenever the sanned document are enhanced?
Can we make the fractions appear exactly as they are before the Enhance option is run on the scanned doc.
1 vote -
Can't convert existing forms to fillable PDFs
I followed those steps, but after I've selected my file and chosen Start, it doesn't start to prepare the form.
1 votePlease share the acrobat version you are experiencing this issue with .You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..
Have you tried it with any other file to confirm that this is not file-specific issue.
If possible, please share the test file with us using
https://forums.adobe.com/docs/DOC-7161-Bhavna
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Connectivity problems
Connectivity problem. I was unable to send file to my client. I received repeated error messages saying that I was not connected to the internet. I was not having any internet issues. I was actively online as I was preparing to send. I ended up just using my email program.
2 votesHi,
Could you please install the latest update and try to send file again ?
Steps to update :
1. Go to Help→“Check for Updates”.Please let me know if issue still exists after update?
Thanks & Regards,
Sahil -
When adding text, the new text is sometimes behind boxes and cannot be moved forward
When adding text, the new text is sometimes behind boxes and cannot be moved forward as in indesign.
5 votesSelect the text box, right click and select Arrange → Bring to Front.
Let us know if that works. -
Can not disable auto updates
Auto update feature cannot be turned off. This is a fundamental flaw in your software. No software should ever update without permission of ownder.
1 votePlease let us know the OS on which you are using Acrobat (Windows or Mac).
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"Content preparation progress" takes too long
Whenever opening pdf file, Acrobar Pro DC always shows a window titled as 'content preparation progress". This takes too long and blocks file content & makes hard to read file content.
Sometimes several minutes, sometimes forever!
This needs to be improved.12 votes -
need options when editing
When I edit a document, I do not necessarily want to edit existing text. I do not want Acrobat to do an OCR process on the document and create uncountable text boxes (that can easily be messed up), when all I wanted to do was either crop the image or add a text box. Please allow the OCR conversion to be toggled off.
Also when scanning, if you go into an option like increase resolution, all of the changes (like selection of document size) made on the previous screen are lost and have to be entered again Too time consuming!3 votesHello,
Please have a look at below link. It will let you know the way to turn off automatic OCR.
https://helpx.adobe.com/acrobat/using/edit-scanned-pdfs.html#enabledisableautoocr
Let us know if it works for you.
Regards,
Gaurav -
Dont crash lose 3 hours of my work and then not be able to bring it up the file, how about that for a great idea. Thanks!
dont crash and have a **** program that loses large amounts of work. Thank god there was an auto save oh wait it crashed and didnt work too.
super!!!!!
2 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using -
'Unable to process the page because the Paper Capture recognition service experienced an error
This has been reported on another thread and marked as solved - it isn't. I have just purchased a copy of Acrobat Pro and am unable to edit .pdf's, which is precisiely why I bought it. The subscription simply isn't worth the money without this capability.
I have noticed some suggested solutions but these are highly technical and not something I would have access to do at work.
Could a solution be suggested - fast - as it seems as though this is quite a common error?
3 votes -
Multiple error messages
I'm getting errors when reading PDFs. All different sizes, all different sources.
"There was an error processing a page. There was a problem reading this document (109)."
"A number is out of range."
"There was an error while reading a stream."
"Please wait while the document is being prepared for reading."
"Out of memory."
It's a brand new Windows 10 machine with 8GB of RAM. I uninstalled and reinstalled the program. How do I fix this issue? The program is essentially unusable at this point.
3 votes -
Acrobat 2019.008 Incorrect Icon
Bug - Prepare Forms Tool offers alignment panel - under 'Distribute' the 2 icons (horizontal and vertical) appear to be swapped so the opposite function applies?
Mac OS 10.13.61 voteThank You for reporting this issue. Requesting you to please share a screenshot https://forums.adobe.com/docs/DOC-7161.
This will help investigate further.
- Don't see your idea?