783 results found

1. Save As

   I seem to having a lot of trouble saving PDF files through Acrobat Reader. This has only been an issue the past week. I was receiving them and able to use the "save as" feature but when i go to save them now this feature is no longer available. WHY?

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Since we havent heard back from you for so long, we are closing this thread here.
   Please feel free to reach out to us again if issue persists.

   Thanks
   Ayush Jain

2. Print to PDF Scaling in Excel 2016 and Acrobat XI, 2015, and 2017.

   Using Acrobat to print to PDF has issues when scaling the page automatically, however can do it manually. Issues have been documented here. https://forums.adobe.com/thread/2368705

   I would like to consider this a BUG.

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   0 comments  ·  Printing  ·  Delete…  ·  Admin →
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   Declined  ·  pooja . responded

   Hi,

   Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.

   Best Regards!

3. Some borders don't show up in Word forms that are converted to pdf

   I am using Acrobat XI Pro. When I convert Word forms to pdf, part or all of some of the border lines in tables is covered up by white lines. I have to go into Tools>Content Editing>Edit Text & Images, enlarge the file to about 200%, and delete each white line to get the border line to show up completely or at all. I have hundreds of forms to create and maintain in my job, and whatever is going on needs to be fixed or explained because I don't have time to delete white lines covering the borders each time I convert a Word form to pdf. I have looked and looked for answers to this problem. Thank you.

   I am using Acrobat XI Pro. When I convert Word forms to pdf, part or all of some of the border lines in tables is covered up by white lines. I have to go into Tools>Content Editing>Edit Text & Images, enlarge the file to about 200%, and delete each white line to get the border line to show up completely or at all. I have hundreds of forms to create and maintain in my job, and whatever is going on needs to be fixed or explained because I don't have time to delete white lines covering the borders each time… more

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   0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.

   Thanks
   Tanvi

4. Read Out Loud Feature Enhancement Request

   I need the text to speech reading-out-loud feature; however, it's painful to use for my purposes.

   I want to select a block of text or a region of a page, and have it read to me like my Mac does. I do not want it to arbitrarily start at the top of the document or even at the top of the current page. Often it trudges through character-by-character read-outs of long, arcane URLs, and other nonsense, cruft, and noise embedded in or sprinkled around the document.

   Not only do I not have time for that, it's very painful to sit through waiting for it to get to the text-of-interest.

   Please add the ability to read selected text when I hit a hotkey or invoke it from a menu.

   Thank you.

   Respectfully,

   Mike Strong

   I need the text to speech reading-out-loud feature; however, it's painful to use for my purposes.

   I want to select a block of text or a region of a page, and have it read to me like my Mac does. I do not want it to arbitrarily start at the top of the document or even at the top of the current page. Often it trudges through character-by-character read-outs of long, arcane URLs, and other nonsense, cruft, and noise embedded in or sprinkled around the document.

   Not only do I not have time for that, it's very painful to sit… more

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Declined  ·  Vivek Chandra responded

   Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.

5. Quick toolbar issue

   The 3. party applications in the quick toolbar is disappearing from time to another.

   Here's a quick fix, but you then have to fix the menubars every time.
   Is there an export function for the menubar and tools?

   Acrobat DC installed an update and now my PitStop toolbars have disappeared. How can I fix this?
   00000770
   Background:
   A recent update to Adobe Acrobat DC is causing the toolbars for installed plug-ins to disappear, including PitStop Pro toolbars.

   Solution:
   We’ve been able to help customers fix the issue by removing all Acrobat preferences. So please note that you will have to manually set your Acrobat Preferences correctly again after the steps below.

   Mac:
   Close down Acrobat
   Open menu Go in Finder while holding the Alt key, then choose “Library”
   Open the Preferences Folder
   Move the com.adobe.Acrobat.Pro.plist to the desktop (If you can’t find that, take com.adobe.Acrobat.Prox869.0.plist)
   Start Acrobat, the issue should be fixed now
   Restore your Acrobat preferences
   Windows
   Type in "regedit" in the start menu and press enter to open the registry editor
   Open this path: Computer\HKEYCURRENTUSER\Software\Adobe
   Right click the “Adobe Acrobat” folder and choose “Export”. You can store this backup on the desktop for example.
   Right click the “Adobe Acrobat” folder and choose “Delete”. You can store this backup on the desktop for example.
   Restore your Acrobat preferences
   Since the issue is within Acrobat itself, we suggest that you report this bug directly to Adobe via their forum, their support chat or via their report a bug page. Be sure to include/attach the preferences that were backed-up to the desktop in the steps above.

   We've received reports that the issue might appear again after completing the steps above. The only permanent solution until Adobe releases a fix is to try to downgrade Acrobat to a version which doesn't have the issue yet.
   For perpetual Acrobat licenses, you can downgrade to Adobe Acrobat DC 2015.***, which is possible if you have a static license here.
   If you are on a Creative Cloud subscription, then you can only downgrade a full version to Acrobat XI.
   We have had reports of customers that an older version was installed after removing and reinstalling through Creative Cloud. We are not sure how long this will continue to work. When you try this, please don't forget to disable Automatic updates in Acrobat.
   If none of the above works for you and you are experiencing that the issue comes back after running the workaround steps, then we advise to certainly report the issue to Adobe using the steps above to make sure the issue gets priority by Adobe.

   The 3. party applications in the quick toolbar is disappearing from time to another.

   Here's a quick fix, but you then have to fix the menubars every time.
   Is there an export function for the menubar and tools?

   Acrobat DC installed an update and now my PitStop toolbars have disappeared. How can I fix this?
   00000770
   Background:
   A recent update to Adobe Acrobat DC is causing the toolbars for installed plug-ins to disappear, including PitStop Pro toolbars.

   Solution:
   We’ve been able to help customers fix the issue by removing all Acrobat preferences. So please note that you will have to… more

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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   Declined  ·  digvijay singh bisht responded

   Thank you for the suggestion. We have notified our engineering for the same. We shall get in touch with you incase we need more information.

   Thank you for the patience.

6. Please, please, please put a one click tool to 'size for email'

   I often have to create large files for presentations, but its would be so great to have a fast and simple 'save file for email' option to save doing Dropbox for every step of the process.

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   1 comment  ·  Cloud Storage  ·  Delete…  ·  Admin →
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   Declined  ·  Adminsagrover (Admin, Adobe) responded

   Thank you for your feedback. However we do not have any plans for this in immediate future.

   Do let us know in case you face some other issues.

7. Adobe Acrobat Pro DC crashing when switching from Color to B&W

   Make your error messages explicit and helpful. Why does Acrobat Pro DC crash so often when I am trying to create a pdf that has some color and some b&w pages?

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   0 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   We are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.

   Thanks
   Tanvi

8. Emailing a PDF from Acrobat via Outlook API issue

   When emailing a PDF from Acrobat via Outlook API, the default Outlook Signature is missing from the New Email Window. If possible, can this be corrected?

   6 votes

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   0 comments  ·  Commenting  ·  Delete…  ·  Admin →
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   Declined  ·  Adminmeaggarw (Admin, Adobe) responded

   Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.

9. as i don't use mac or android i can't see the need to code for either

   keep working with adobe ,scanning & printing with adobe works best for me

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   Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

   Hi,

   We are closing this request as we haven’t got further info on this.

   Please reach out to us again if you have more concerns.

   Thanks
   Ayush

10. Sending SPAM

    Why don't you buy email lists, opt people into them, and spam the **** out of them? Oh yeah, you're already doing this.

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    Declined  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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11. PDF doesn't open on first start (double click)

    I've found out a problem with Acrobat XI Pro. When you create a new user account where Acrobat never has been started and you try to double click a PDF file it only starts Acrobat and doesn't open the PDF directly. You have to double click the PDF a second time to get it opened.

    OS Version: Windows 10 1703, Acrobat Version: 11.0.20

    Is there a possibility to fix this problem?

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    Declined  ·  1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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12. Something wrong with the editor.

    Mind of its own. No control.

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    Declined  ·  2 comments  ·  Editing PDFs  ·  Delete…  ·  Admin →
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13. indesign moving fails

    All of a sudden, i cannot use the mouse to move books of text and images in Indesign
    only the arrows for, but that it slow and does not always do the job
    help!

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    Declined  ·  Pratyush Dhoundiyal responded

    These forums are dedicated to Acrobat|Reader, however ill make sure your issue is raised to InDesign team.

14. Task pane - increase width

    Ability to increase the task pane width. Helpful when creating fillable forms so that you can see the entire field name.

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    1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
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    Declined  ·  Bhavna Negi responded

    I have forwarded your request to engineering. It will be picked up after prioritization. We will contact you if we need some more information on this.
    Thank you for your patience.

15. Don't resize/move tabs while closing them

    Please hold on resizing/respacing tabs until a user is done closing them.

    Users of Acrobat or Reader often end up with a lot of tabs open temporarily, either for printing or to just quickly check the document.

    Closing all of these tabs however is a pain. I keep two PDF's open constantly for referencing information, but a lot of others come and go. If I need to CLOSE all of those extra tabs I click the "X" on the tab... and then all of the tabs move! This makes it very difficult to close multiple tabs because the tabs are both moving AND re-sizing. There is no consistent target for me to aim for, thus the user is left waiting for the program to finish it's animation before being able to continue on his or her task (closing tabs). :(

    Please take a look at how Google Chrome handles tab closing. There is a delay in applying any resizing logic until a certain number of seconds have gone by, giving the user an opportunity to close as many tabs as needed without moving the "X" targets.

    Please hold on resizing/respacing tabs until a user is done closing them.

    Users of Acrobat or Reader often end up with a lot of tabs open temporarily, either for printing or to just quickly check the document.

    Closing all of these tabs however is a pain. I keep two PDF's open constantly for referencing information, but a lot of others come and go. If I need to CLOSE all of those extra tabs I click the "X" on the tab... and then all of the tabs move! This makes it very difficult to close multiple tabs because the tabs are… more

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    Declined  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    We are closing this request as we haven’t got further info on this.

    Please reach out to us again if you have more concerns.

    Thanks
    Ayush

16. Acrobat 11 Standard prints garbled CID fonts

    Acrobat 11 Standard version 11.0.20 with latest updates, Windows 2008 R2 OS.
    Plugin built with Acrobat 11 SDK, c++ source code inspected by Adobe experts here: https://forums.adobe.com/message/9672015#9672015
    Rendering PDF including CID: after several correct prints, the print gets garbled. Restart Acrobat or logoff user does NOT fix garbling. Only VM reboot fixes garbled rendering.

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    2 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Declined  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

    Hi

    We cannot help you further as Acrobat 11 is end of life and there has been no confirmation from your side on if the issue exists with Acrobat DC or not.
    We are closing this case from our end. Feel free to reopen a new case if you are still facing this issue with Acrobat DC

    Thanks
    Tanvi

17. Fix bug in Comments Summary that randomly does not print comments at bottom of pages.

    Summary of Comments - numbered
    If a page has many comments the page may generate more then 1 comments page. Sometimes a comment is split over 2 pages (fine) and randomly the spillover is not on the next page (not fine).
    Is Adobe going to fix this issue?

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    1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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    Declined  ·  Adminmeaggarw (Admin, Adobe) responded

    Closing the ticket as user has not responded.

18. Problem with forms - Illustrator CC & Acrobat Pro - the fields disappear.

    Problem with forms. When opening a form in Acrobat Pro that has been modified in Illustrator, the fields disappear.

    3 votes

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    0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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    Declined  ·  Bhavna Negi responded

    Closing this for now until we have further info on the request.
    Can revisit later

19. 6229-7626-8160-5485-8208-0580-8422-4319

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    2 votes

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    1 comment  ·  PDF Forms  ·  Delete…  ·  Admin →
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    Declined  ·  Bhavna Negi responded

    Closing this for now until we have further info on the request.
    Can revisit later

20. No plug-in buttons

    I installed a plug-in called Debenu pdf Aerialist, but there is no where to open it in Acrobat.

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    Declined  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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