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Acrobat for Windows and Mac

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  3. Why the feature is needed

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  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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598 results found

  1. Connectivity problems

    Connectivity problem. I was unable to send file to my client. I received repeated error messages saying that I was not connected to the internet. I was not having any internet issues. I was actively online as I was preparing to send. I ended up just using my email program.

    2 votes

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    1 comment  ·  Share & Collaboration  ·  Admin →
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    Need Info  ·  Sahil Singla responded

    Hi,

    Could you please install the latest update and try to send file again ?

    Steps to update :
    1. Go to Help→“Check for Updates”.

    Please let me know if issue still exists after update?

    Thanks & Regards,
    Sahil

  2. Printing larger (A4) documents to Letter size paper issues.

    Just updated to the new version (19.008.20071) as of yesterday and noticed when printing a larger document (A4) and have it "Shrink Oversized Pages" to print onto a letter size paper, it will print as if correctly but cuts off the top "inch" of the actual printed text as if that was the end of the page, in which it can still print in that section, but the scaling down process is somehow bugged out.

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi Ryan,

    Thank you for reporting this issue. Please provide the following details for us to reproduce the issue at our end:
    1. Printer driver and model details
    2. Is this issue happening with a single document or all PDFs?
    3. Sample PDF with which you are experiencing this issue.

    Regards,
    Ritesh

  3. When i print my signed documents they come out blank

    none of my pdfs are printing they are coming out blank

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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  4. Acrobat DC takes over the computer when assembling PDF files.

    It seems that Acrobat DC wants to be in charge of my computer when assembling multiple PDF files into one PDF. After each file added, Acobat DC forces itself to have the focus, and brings itself to the front, no matter what other application I'm in. My computer has 24 cores, and 64 GIG of ram, yet Acrobat DC won't multi-task and let any other app have focus whiles it's assembling PDF files.

    2 votes

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    4 comments  ·  Creating PDFs  ·  Admin →
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  5. pdf come out blank when done on Ai and save and try to open

    Simply it does not save when we save on Ai and try to open just a blank page comes out. To print it just has no data. Printed it still a blank page printed? Solutions for this problem? Issue was happening for a long time. Thanks.

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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  6. Create a link to the contract document for us to send customers from our own email

    Create a link to the contract document for us to send customers from our own email

    2 votes

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    2 comments  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  amukherj responded

    Can you please explain your workflow in a bit more detail please?

  7. Adobe PDF on Chrome and highlighting problem in Acrobat Pro DC

    When printing from Chrome on Windows with Adobe PDF and then trying to highlight it in Acrobat Pro there is some strange problems. IT marks much more than it should. Se added examples.
    AdobePDFchrome.pdf is printed with Adobe PDF and the Builtinchrome.pdf is printed with the built-in PDF in chrome.
    In both files I have highlighted only the text DC but only the Built-In for chrome shows it correctly?

    Data: Chrome Version 68.0.3440.106 (Officiell version) (64 bit)
    Acrobat Pro DC 2018-011-20058

    2 votes

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    2 comments  ·  Printing  ·  Admin →
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    Need Info  ·  diwjoshi responded

    Hi Marko,

    Thank you for sharing this issue with us. We would like to know few more things :

    1. Is this issue happening every time you highlight a document printed by Adobe PDF?
    2. Is it working fine if we highlight any local PDF file?
    2. Have you tried updating Acrobat Pro and Chrome to the latest version?
    3. Please share the sample pdf files.

    We have tried but unable to reproduce it with the latest Chrome(71.0.3578.98) and Acrobat Pro (2019.010.20064).

    Thanks,
    Swapnil Srivastava

  8. app freezes when adding text

    Acrobrat freezes whe I try to add text to a document. I can't figure out why.

    2 votes

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    1 comment  ·  Editing PDFs  ·  Admin →
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  9. I cannot print to Adobe pdf. Also, says can't find license...

    Refuses to print to pdf. Also states cannot find license, though the adobe apps work fine.

    2 votes

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    Need Info  ·  1 comment  ·  Printing  ·  Admin →
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  10. Adobe Acrobat Pro DC Printing too Many Copies

    Acrobat is printing the square of however many copies I ask it to print. So, if I print 2 copies, Acrobat actually prints 4. If I print 4 copies, Acrobat prints 16, etc. I am running it on a Mac mini and my printer is an HP LaserJet Pro 400. I have tried turning off the computer & printer, with no success. It is still doing the same thing.

    2 votes

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    Need Info  ·  1 comment  ·  Printing  ·  Admin →
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  11. Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option.

    Acrobat Pro DC on Mac OS High Sierra--restore the Print to PDF option. Your product is useless to me without it.

    2 votes

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    Need Info  ·  2 comments  ·  Printing  ·  Admin →
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  12. i could not edit the PDF file, its showing use adobe live Cycle designer

    2 votes

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    1 comment  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    You will not be able to edit the PDF file created from Adobe LiveCycle Designer in Acrobat

    You need separate application.

  13. The PDF file will be collapse after saving the file and reopening it.

    Tested with Acrobat DC and PitStop Pro.
    Run the attached action and save your random PDF.
    Reopen the PDF file and the interface will now be collapsed.

    2 votes

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    Need Info  ·  0 comments  ·  Other  ·  Admin →
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  14. We are unable to create custom paper size to print to pdf files from Autocad Design Review 14

    We are unable to create custom paper size to print to pdf files from Autocad Design Review 14. Paper sizes needed are 12in by 300in or larger

    2 votes

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    0 comments  ·  Printing  ·  Admin →
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  15. froze up and lost a very important document i was working on

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Need Info  ·  digvijay singh bisht responded

    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document.

  16. cannot print keep getting Plug-in Failure. No way to figure it out. This sucks.

    I cannot print my bank statements. I keep getting grey window "Plug-in Failure". No way to figure it out. Something to do with webkit64...keychain access, blah blah... I click on always accept, nada... and nothing I have tried works...This sucks, because I can print other PDFs just fine, even tho that annoying pop-up window always appears...(see image attached). I am running mac SIERRA OS X 10.12.4

    2 votes

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    1 comment  ·  Printing  ·  Admin →
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  17. acrobat dc won't let me set my own custom presets ie black and white and 8 1/2 x 11 paper

    2 votes

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    Need Info  ·  2 comments  ·  Scanning and OCR  ·  Admin →
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  18. Improved scanning process.

    Preprocces to recognize features of forms such as boxes with or without checks and the boxes around fields.

    I scan image documents to be able to search for technical reviews or to export them to excel, access, or word. Current situation: On forms empty or full check boxes are frequently recognized as text and the text is wrong and takes a long time to correct. The same occurs with text near boundaries around form fields. If form type features such as check boxes and field boundaries can be recognized by a scanning algorithm very different from the small box scan…

    2 votes

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    Need Info  ·  1 comment  ·  Scanning and OCR  ·  Admin →
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  19. Bug Report It keeps blanking in and out when I edit PDF

    Bug Report It keeps blanking in and out when I edit PDF

    2 votes

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    0 comments  ·  Editing PDFs  ·  Admin →
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  20. Problem activating.

    I never received my lic key after signing up through my creative cloud.

    2 votes

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    2 comments  ·  Installation and Licensing  ·  Admin →
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    Need Info  ·  AdminTariq Ahmad Dar (Community Manager, Adobe) responded

    Hi Kevin,

    I checked your subscription status and it seems normal at our end. And I see you have two machines activate with this Adobe ID. Would you let us know the current status at your end?

    Thanks,
    Tariq

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