726 results found
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1 vote
We are closing the issue due to no further communication from the customer end.
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Using Alt-Tab in Windows does not offer each pdf open, only the application. Now I have to switch tabs? Too much time!
Alt-Tab should switch between EACH PDF, not just the application. (Like other apps such as Word, and many many others. You are just not that important, just another viewer. Adobe is not a main application that people use, just a utility, so make it fast or it will be replaced.
2 votesHi,
https://en.wikipedia.org/wiki/Adobe_Acrobat
Adobe Acrobat is definitely an “Application software” .so thus the Alt+Tab switches between different applications.
if you want to switch tabs, just use Ctrl+Tab .
Hope that helps.
Thanks
Ayush -
Permanent Crop
Permanent crop tool that actually removes cropped content. Masking content does not work for PDFs that need to be later uploaded online. It botches thumbnail creation and causes files to be unnecessarily large.
3 votesSorry fot the inconvenience caused to you.
You can crop the file by following below steps.
1) Open a pdf
2) Click on edit pdf
3) Select option Crop Pages
4) Now select the desired area and click enter
5) Now you can select your desired settings for crop, click ok and save your file. -
OCR hangs on the newest MacBook Pro
OCR hangs on the newest MacBook Pro with macOS 10.13.6, Acrobat Pro DC 2018.011.2005
1 vote -
Re-implement shortcut ctrl+0 for showing complete page
Since the l shortcut "crtl+0" for "show complete page/size" (don't know the correct english wording) doesn't work in Acrobat anymore, please re-implement it so that this shortcut works in AI, ID and PS!
3 votesHi,
Since we haven’t heard back from you for so long, We are closing this thread.
If you still face any issue, do let us know
Thanks
Ayush Jain -
Remove Document Preparation Dialogue
Why would I need a dialogue box to tell me it's preparing and ready?? JUST DO IT! I don't need 15 dialogue boxes for each document open telling me about it. It's a background task; it should be in the background. This is so painfully obvious I can't understand why this dialogue box exists or why it doesn't disappear when ready instead of forcing itself on top and in the way.
9 votesHi,
Since I haven’t heard from anyone for the last few months, I believe the issue is resolved.
Feel free to contact us anytime.Thanks
Rachit -
Would like ability to add the Marquee zoom tool to my Quick tools.
Would like ability to add the Marquee zoom tool to my Quick tools. This was lost when you switched to DC. It is not nearly as useful when I have to go through three clicks to get to it first.
8 votesHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
Artifacting error
In Acrobat DC, we have encountered an issue with method of artifacting/backgrounding. As best we can tell, in DC, there is only one way that it can be done to work correctly - through the content panel/right click/create artifact. Other methods of backgrounding (via the order panel or TURO panel) cause it to visually show on the screen and in order panel as a paragraph tag while in the content and tags panel it indicates it’s an artifact.
1 voteHi,
Thanks for connecting with us. Feel free to explore more areas in Adobe Acrobat.Thanks
Rachit -
alt text issue
We have had issues with alt text being duplicated into the actual text field when using the right click to access alt text or using the order panel to access alt text. The only way it is not duplicated is if alt text is entered via the tags panel properties method.
2 votesHi,
We have fixed the issue in the latest release. Please check on the latest update.
If you still face an issue, please contact us.Thanks
Rachit -
Would like ability to add the Snapshot tool to my Quick tools.
Would like ability to add the Snapshot tool to my Quick tools. This was lost when you switched to DC. It is a very handy tool to have at the ready.
10 votesHi,
Since we Haven’t Heard back from you for so long, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
Continuous scrolling should be the default behavior.
In some rare scenario one might want page scrolling to jump to next page like it does by default, but it is an annoyance in the most common context of reading a text document. While there is a way to change this setting, general people cannot be expected to understand that this is done by changing "Page Layout" to "Single Page Continuous" under "Page Display" from "Preferences" under "Edit" menu. Please beef up your UX team!
6 votesHi,
You can always set the continous scolling as your default view.
Here s how you can do this :
1) Open preferences dialog (Ctrl+K) and go to Page Display tab
2) under “Default Layout and Zoom” select the Page layout as Single page Continous and saveitLet me know if this helps ?
Thanks
Ayush -
Converting .ai to .pdf
I've been converting .ai to pdf by dragging onto Acrobat DC. By doing this, I don't need fonts or linked images. Had a file that gave me the error: "Acrobat pdf conversion could not be completed. This could be due to a network error or if there is no valid Acrobat online service membership."
Other .ai files convert just fine, but this one file it doesn't work. I dragged onto Acrobat Pro 11 and the file converts just fine. It's curious it works on an older version of acrobat but not DC.1 vote -
May/June 2018 - Adobe Pro DC download link - NOT GOOD
Had to redo PC. Downloaded and reinstalled Adobe Pro DC. No dark theme setting available. Contacted Adobe support. Tech insisted that the only way to help was to remote in. Tech changed some registry settings and from my recollection, the spt tech installed a "repair software". Then my system started revving up terribly. I didn't like what I was seeing. I ended session, reverted back to an image before remote session. Reopened Adobe Pro DC. Turns out the download gave me 2015 (classic) vs newer. Tried to update, it said it was up to date. Thankfully I found an older…
3 votesMarking this issue as resolved as there is no response from the user.
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Acrobat 2017 Pro Randomly Crashes after scan during OCR optimizatiom
Acrobat pro 2017 randomly crashes after scan during OCR and Optimization. It happens on win 7 win 10 on 3 different computers with 8 and 16 gb using fujitsu 6130 and fujitsu 7160 Scanner works fine with foxit phantom and paper stream capture. I have tried running as administrator, with acrobat elevated, with other programs shut off at startup, internet access shut off, virus programs not running etc. I have seen that I am not the only one experiencing this problem across all version of windows and various scanners and from Acrobat xi through Acrobat DC. I have increased page…
1 voteFix for this has been released.
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Is there a way to scan a document for text without making that text editable?
I want scanned documents to be searchable, and I want people to be able to copy/paste text from the documents, but I don't want them to be able to edit that text. I cannot find a setting that allows that.
1 vote -
More license options.
It's moronic that I can't license more than two machines without having to establish a new email address. Rather than give you more money, I'll just remove it from the other machine. I'd rather give you more money, but that's not an option.
3 votesMarking this issue as resolved as there is no response from the user.
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Won't remember magnification setting
Adobe Acrobat Pro won't remember magnification setting (fit page) after save and close. If I reopen the file after quitting Acrobat it shows the previous default setting. If I force quit and reopen then the change shows. Seems its caching the old settings unless I force quit to clear.
3 votesSorry for the inconvenience caused to you.
You can get your desired results by following the below steps:
1) Open a pdf
2) Right click and go to document properties.
3) click on initial view tab
4) Select desired ‘Window options’ & saveAfter doing the above steps whenever you relaunch the pdf, you’ll get the desired page fit (you selected).
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Rotten PDF saving
Rotten PDF saving. Why is it I constantly get Adobe saying I have to save the document using another name as this document is already open when I have closed the document and Adobe, see attachment.
Yours frustrated
2 votesYou may be getting this error because the same pdf file is currently open in some other program e.g. it may be open in browser or some email Clint
Requesting you to close other application and again try this scenario.
Please get back to us if you again face the same issues. -
Bug: General preferences > Use Single Key Accelerators To Access Tools: doesn't work
Both, Acrobat DC and Reader DC ignore the "General preferences > Use Single Key Accelerators To Access Tools" settings.
Although I checked this option, whenever I open a PDF document, acceleration keys (e.g. "H" or "D" for changing the selection mode) don't work.
Deselecting and selecting this option in General Preferences temporarily enables this feature, but both programs "forget" this setting the next time one of them is getting launched.
5 votesHI David,
We tried on our side on the latest build. It is fixed on our side. Please update on the latest build.
Although the issue faced by you may be because you have not turned off Protected View, Please turn it off and you won’t be facing the issue anymore.Thanks
Rachir -
Can't sign fillable forms in Acrobat DC Pro
Acrobat Pro XI allowed signing fillable forms. Now when i try to sign one after others have signed in their blocks, it won't let me.
Please fix this. It is a major hamper to my work.
2 votes
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