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Feature request / Bug report

Acrobat for Windows and Mac: Scanning and OCR

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Page crashes when text is recognized

I photographed a page from a book and when I attempt to OCR it Acrobat crashes. You don't need to respond to me about this directly. I just want you to have a copy of the file that crashes Acrobat, since this is 100 percent repeatable.

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Declined  ·  rishusha responded  · 

The shared file is not found to be crashing on Win/Mac Machine with Latest Acrobat DC/Acrobat XI versions.

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  • Adminrishusha (Admin, Adobe) commented  ·   ·  Report

    Hi,

    Thanks for keeping the file. We surely would like to get this issue addressed.
    But since it has been a while and we have made a lot of changes in the acrobat OCR engine.Could you please test the same once and share the file if you still face the issue.

    Share the file using https://cloud.acrobat.com/send
    a. Open this link
    b. Click on “Select files to Send”
    c. Click link "Select file from my computer" and Select the file
    d. Click on Create link
    e. Share this link

    Thanks