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Acrobat for Windows and Mac: Installation and Licensing

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After MacOS Sierra 10.12.6 upgrade can no longer use Adobe Acrobat DC

Upgraded to the MacOS Sierra 10.12.6 and can no longer open any documents in Adobe or open Adobe Acrobat at all.

Screen_Shot_2017-08-28_at_12.42.47_pm.png 525 KB

2 votes

Anonymous shared this idea · Aug 27, 2017 · Report… · Admin →

Resolved ·

Adminahusain (Software Engineer, Adobe) responded · Feb 11, 2019

Marking this issue as resolved as there is no response from the user.

Show previous admin responses (1)

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AdminPratyush Dhoundiyal (Admin, Adobe) commented · October 10, 2017 3:29 AM · Report

Thanks for reporting.

Please provide following logs
1. /private/var/log/install.log
2. /private/var/log/system.log

Also if you could also share this bundle "'/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeACE.framework"' it would help us to narrow down the issue.

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