Feature request / Bug report

← Acrobat for Windows and Mac

Can't save a simple change without having to 'save as' and rename the document

If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.

1) I am the only user
2) I created the .pdf document yesterday and did NOT make it read-only.

22 votes
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Kate B shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

9 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    If your Windows Explorer view settings have the Preview Pane turned on, you will not be able to save over any existing PDF file you open since the preview will be loaded by Windows which locks the file as read only. Turn off the preview pane and you should be able to resume normal save behavior.

  • K Bell commented  ·   ·  Flag as inappropriate

    Same issue. I want a staff of 40 to add digital signatures to document without creating a new file name. I want them to open, fill and sign, place signature & date, press save icon. It is extremely annoying for them to change the document name, and I don't want 40 documents!! I want one signing page with all signatures.

  • Jay M commented  ·   ·  Flag as inappropriate

    I see this issue sometimes, but more often Indesign can't export because Acrobat or Explorer is showing a thumbnail of the file. Often must close Acrobat and move Explorer away from the containing folder before I can export over existing PDF.
    Also, if touch a PDF with certain tools, such as Forms tool, asks to "Save as".

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same problem. the Nov 25 2018 version got put on all our corporate work computers. Can't do a normal save. When you click save, it does save as which changes the create date of the doc. VERY FRUSTRATING. Many other issues as well. Too much clicking.

  • Kat commented  ·   ·  Flag as inappropriate

    When this happens to me, I go back to explorer/finder and make sure the file isn't selected (and it probably is because that's how you opened it, right?). This is often the problem for me. It's a silly issue to have, hope that helps.

  • Meghan commented  ·   ·  Flag as inappropriate

    Same issue. on ALL my Adobe Acrobat Pro DC files. Version 2018.011.20038

  • AdminCharu Karwa (Admin, Adobe) commented  ·   ·  Flag as inappropriate

    Hi,

    Thanks for reporting the issue.
    I understand that you are not able to Save your file after edits. I tried but could not reproduce the issue.
    Can you please share the version of Acrobat you are using.

    Thanks,
    Adobe Acrobat DC Team

    Getting version of application (Acrobat DC)
    1. Click on 'Help' menu in application
    2. Click on 'About Adobe Acrobat DC…'

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