Some stamps disappear when you apply redactions
Occasionally after defining text to be redacted and assigning a stamp notation beside it, when you apply the redaction some of the stamps disappear. It is not consistent and very random. It's not all the same stamp or in the same place on the page. They just don't all make it to the redacted version. Help!
Our team is looking into it and will get back to you shortly.
I'm having this issue as well with a custom stamp from an image (think it was a .png of a signature).
Tried saving the file after stamping then opening and applying redactions, but it removed it then too.
Pro DC 2020.013.20064
Elizabeth Hayes commented
I had this issue too using Adobe at work. I have to do the redaction FIRST and then apply stamps, otherwise it wipes out the stamps. This only started happening for me in summer 2020 when a change went into effect in the way redactions were done.
AdminGirija Agarwala (Admin, Adobe) commented
Thanks for your patience and co-operation.
We could not reproduce this issue at our end. Could you please help us with the following information:
The Acrobat Dc dot version that you are using
The platform (Win/Mac)
A video recording of the issue
The file on which this issue is reproducible
Curious if anything has been found about this yet. Thank you